Resolved after 2 days 20 hours, affecting Acquia DAM, on December 19, 2025.
We've resolved the issue causing preview generation to be delayed for some customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
Affected components
Update timeline
- investigating Dec 19, 2025, 08:55 PM UTC
We are aware of an issue causing preview generation to be delayed for some customers, and we are actively investigating.
- investigating Dec 19, 2025, 10:26 PM UTC
We are continuing to investigate the issue causing preview generation to be delayed for some customers.
- identified Dec 19, 2025, 11:11 PM UTC
We've identified the issue causing preview generation to be delayed for some customers, and we are working on a fix.
- resolved Dec 22, 2025, 05:12 PM UTC
We've resolved the issue causing preview generation to be delayed for some customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
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