Acquia incident

Acquia has detected a degradation for Log Streaming services

Resolved after 1 hour 51 minutes, affecting Acquia Cloud Next, on April 10, 2026.

resolved Apr 10, 2026, 08:24 PM UTC

Acquia has resolved the performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Log Streaming functionality has been fully restored, and customers should now see their logs streaming normally. We appreciate your patience and apologize for any inconvenience this may have caused.

Started
Apr 10, 2026, 06:32 PM UTC
Resolved
Apr 10, 2026, 08:24 PM UTC
Duration
1h 51m
Detected by Pingoru
Apr 10, 2026, 06:32 PM UTC

Affected components

Acquia Cloud Next

Update timeline

  1. investigating Apr 10, 2026, 06:32 PM UTC

    Acquia is currently investigating a performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Customers may not see any logs when attempting to use Log Streaming service. We are actively investigating the problem, and we will provide updates as soon as more information becomes available.

  2. identified Apr 10, 2026, 06:53 PM UTC

    Acquia has identified the root cause of the performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Customers may continue to experience missing logs when attempting to use the Log Streaming service. Our engineering team is actively working to implement a fix, and we will provide further updates as the resolution progresses.

  3. resolved Apr 10, 2026, 08:24 PM UTC

    Acquia has resolved the performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Log Streaming functionality has been fully restored, and customers should now see their logs streaming normally. We appreciate your patience and apologize for any inconvenience this may have caused.

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