Acquia incident

Investigating Login Issues with Acquia Campaign Studio and Campaign Factory,

Resolved after 3 hours 27 minutes, affecting Acquia Campaign Studio and Acquia Campaign Factory, on June 1, 2026.

resolved Jun 01, 2026, 08:49 AM UTC

The login issues affecting Acquia Campaign Studio and Campaign Factory have been completely resolved, and all systems are fully operational.

Started
Jun 01, 2026, 05:21 AM UTC
Resolved
Jun 01, 2026, 08:49 AM UTC
Duration
3h 27m
Detected by Pingoru
Jun 01, 2026, 05:21 AM UTC

Affected components

Acquia Campaign StudioAcquia Campaign Factory

Update timeline

  1. investigating Jun 01, 2026, 05:21 AM UTC

    We are currently investigating a service interruption affecting Acquia Campaign Studio and Campaign Factory, where users are experiencing login failures. Our engineering and operations teams are actively triaging the situation to identify the root cause. We treat login disruptions with the highest priority and will provide regular updates here as we uncover more information.

  2. monitoring Jun 01, 2026, 07:20 AM UTC

    We have resolved the service interruption affecting Acquia Campaign Studio and Campaign Factory, where users were experiencing login failures. Our engineering and operations teams are actively monitoring the situation to ensure platform stability and performance remain optimal. We will continue to keep a close watch on the system to prevent any further recurrence.

  3. resolved Jun 01, 2026, 08:49 AM UTC

    The login issues affecting Acquia Campaign Studio and Campaign Factory have been completely resolved, and all systems are fully operational.

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