Acquia incident

Issue Impacting Code Deployments on Cloud Platform

Resolved after 13 hours 52 minutes, affecting Acquia Cloud Next and Cloud Platform Enterprise, on April 21, 2026.

resolved Apr 22, 2026, 06:33 AM UTC

The issue impacting code deployments for a subset of customers on our Cloud Platform has now been resolved. Our engineering team has implemented a fix and all code deployment functionalities are now restored.

Started
Apr 21, 2026, 04:41 PM UTC
Resolved
Apr 22, 2026, 06:33 AM UTC
Duration
13h 52m
Detected by Pingoru
Apr 21, 2026, 04:41 PM UTC

Affected components

Acquia Cloud NextCloud Platform Enterprise

Update timeline

  1. investigating Apr 21, 2026, 04:41 PM UTC

    Acquia is currently investigating an issue impacting code deployments for a subset of customers on our Cloud Platform, where users may experience rejected git push commands. Our internal team is actively working to resolve the issue and restore full deployment functionality as soon as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.

  2. investigating Apr 21, 2026, 07:12 PM UTC

    We are continuing to investigate the issue impacting code deployment for a subset of customers on our cloud platform. Our engineering team remains actively engaged and are working toward a resolution, and users may continue to experience issues with Git push commands during this time. We will share further updates as more information becomes available and appreciate your continued patience.

  3. identified Apr 21, 2026, 10:05 PM UTC

    We identified the issue impacting code deployment for a subset of customers on our cloud platform. Our engineering team remains actively engaged and are working toward a resolution, and users may continue to experience issues with Git push commands during this time. We will share further updates as more information becomes available and appreciate your continued patience.

  4. monitoring Apr 21, 2026, 10:26 PM UTC

    We have implemented a fix for the issue impacting code deployment for a subset of customers on our cloud platform. We are actively monitoring our resolution, please let us know if you continue to experience issues with Git push commands. We will continue to keep you updated and appreciate your continued patience.

  5. resolved Apr 22, 2026, 06:33 AM UTC

    The issue impacting code deployments for a subset of customers on our Cloud Platform has now been resolved. Our engineering team has implemented a fix and all code deployment functionalities are now restored.

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