Acquia incident

Acquia DAM Service Outage

Resolved after 1 hour 19 minutes, affecting Acquia DAM and Assets and Templates and 1 more, on September 3, 2026.

resolved Sep 03, 2026, 04:24 PM UTC

We've resolve the problem causing an issue with some customers ability to log into DAM. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

Started
Sep 03, 2026, 03:05 PM UTC
Resolved
Sep 03, 2026, 04:24 PM UTC
Duration
1h 19m
Detected by Pingoru
Sep 03, 2026, 03:05 PM UTC

Affected components

Acquia DAMAssets and TemplatesAcquia DAM

Update timeline

  1. investigating Sep 03, 2026, 03:05 PM UTC

    We are currently investigating an issue with some customers ability to log in to DAM.

  2. identified Sep 03, 2026, 03:29 PM UTC

    We've identified the problem causing an issue with some customers ability to log into DAM and we are working on a fix.

  3. monitoring Sep 03, 2026, 03:45 PM UTC

    We've resolved the problem causing an issue with some customers ability to log into DAM and we are monitoring to ensure stability.

  4. resolved Sep 03, 2026, 04:24 PM UTC

    We've resolve the problem causing an issue with some customers ability to log into DAM. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

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