Resolved after 1 hour 11 minutes, affecting VISA Cardinal 3D-Secure Service, on February 11, 2026.
A service provider that powers our 3DS and Advanced Fraud Shield features is currently experiencing a platform outage, which is impacting our integration. Our 3DS service has been temporarily disabled until this issue is resolved. Our team is closely monitoring and will re-enable this feature for applicable venues once the service has normalized.
Affected components
Update timeline
- investigating Feb 11, 2026, 08:57 PM UTC
We are currently experiencing a critical error with our VISA 3DS solution. The matter has been escalated and we are working on a solution. For the interim, 3DS has been disabled at applicable venues to unblock legitimate purchasers.
- monitoring Feb 11, 2026, 09:36 PM UTC
A service provider that powers our 3DS and Advanced Fraud Shield features is currently experiencing a platform outage, which is impacting our integration. Our 3DS service has been temporarily disabled until this issue is resolved. Our team is closely monitoring and will re-enable this feature for applicable venues once the service has normalized.
- resolved Feb 11, 2026, 10:09 PM UTC
3DS service has been restored and will be reactivated for participating venues.
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