Resolved after 25 minutes, affecting ACME Backoffice (B2B), on January 5, 2025.
The issue is now fully resolved. A final status update will be shared once a full root-cause analysis has been completed.
Affected components
ACME Backoffice (B2B)
Update timeline
- investigating Jan 05, 2025, 02:26 PM UTC
ACME is experiencing a service disruption that is impacting the ACME Backoffice (B2B) application. ACME eCommerce is operational. Our engineering team is investigating the issue and we will update this incident as soon as possible.
- monitoring Jan 05, 2025, 02:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 05, 2025, 02:52 PM UTC
The issue is now fully resolved. A final status update will be shared once a full root-cause analysis has been completed.
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