ACME Technologies incident
Platform Service Disruption - Card Readers Processing
Major Vendor's status page →
Resolved after 2 hours 17 minutes, affecting Worldpay Express and ACME Sales POS application, on May 31, 2025.
We are continuing to monitor for any further issues.
Affected components
Worldpay ExpressACME Sales POS application
Update timeline
- investigating May 31, 2025, 04:03 PM UTC
Some users are reporting unexpected and intermittent disconnects with the Ingenico card readers. Our team is investigating the source of the issue, and we aim to have this resolved as quickly as possible.
- investigating May 31, 2025, 05:09 PM UTC
We are continuing to investigate this issue.
- monitoring May 31, 2025, 06:07 PM UTC
Changes have been made to our infrastructure to alleviate the processing issues. We will continue monitoring.
- monitoring May 31, 2025, 06:20 PM UTC
We are continuing to monitor for any further issues.
- resolved May 31, 2025, 06:20 PM UTC
This incident has been resolved.
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