ACME Technologies incident
Platform Service Disruption - Payment Processing
Resolved after 1 hour, affecting Worldpay Express, on August 31, 2025.
**Resolved -** Worldpay technical resources resolved an internal database issue to restore service. Worldpay will continue to monitor the processing environment for stability. Aug 31, 14:27 UTC
Affected components
Update timeline
- investigating Aug 31, 2025, 01:26 PM UTC
ACME is experiencing a service disruption with the Express payment processor that is impacting credit card processing on all channels We are investigating the issue, and we will update this incident as soon as possible.
- investigating Aug 31, 2025, 01:55 PM UTC
Worldpay is continuing to investigate and work on the issue.
- resolved Aug 31, 2025, 02:27 PM UTC
This incident has been resolved.
- postmortem Aug 31, 2025, 02:28 PM UTC
**Resolved -** Worldpay technical resources resolved an internal database issue to restore service. Worldpay will continue to monitor the processing environment for stability. Aug 31, 14:27 UTC
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