Resolved after 3 hours 35 minutes, affecting USA - Credentials and USA - Dashboard and 1 more, on September 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
USA - CredentialsUSA - DashboardUSA - Spotlight DirectoryUSA - APIUSA - Rendering (PDF & Image)USA - Integrations
Update timeline
- investigating Sep 11, 2025, 03:25 PM UTC
We are currently investigating this issue.
- investigating Sep 11, 2025, 04:19 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 11, 2025, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2025, 07:01 PM UTC
This incident has been resolved.
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