Abrigo incident

Abrigo Fraud Detection X9 Check Processing

Resolved after 4 hours 20 minutes, affecting Abrigo Fraud Detection, on October 20, 2025.

resolved Oct 20, 2025, 11:11 PM UTC

File importing has been turned on and we are not seeing issues. We will continue to monitor. We appreciate your patience during this global issue.

Started
Oct 20, 2025, 06:51 PM UTC
Resolved
Oct 20, 2025, 11:11 PM UTC
Duration
4h 20m
Detected by Pingoru
Oct 20, 2025, 06:51 PM UTC

Affected components

Abrigo Fraud Detection

Update timeline

  1. investigating Oct 20, 2025, 06:51 PM UTC

    Due to the Amazon Web Services outage, Abrigo fraud Detection's processing of X9 check files may have been delayed or paused since 8:00am ET. we will provide and update once the X9 file processing resumes.

  2. identified Oct 20, 2025, 09:31 PM UTC

    We are currently in the QA process to turn file import back on for for Abrigo Fraud Detection X9 ingestion. Once we have believe the AWS outage is no longer an issue we will send an update. Thank you for your patience.

  3. resolved Oct 20, 2025, 11:11 PM UTC

    File importing has been turned on and we are not seeing issues. We will continue to monitor. We appreciate your patience during this global issue.

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