Abnormal Security incident
Security Orchestration and Automation Response Service Disruption
Resolved after 1 hour 3 minutes, affecting Security Orchestration, Automation Response API (SOAR API), on November 20, 2025.
As of 12:40 UTC, Abnormal has implemented a fix and engineers are observing Security Orchestration, Automation Response traffic as expected. The service disruption affecting automated security workflows and response actions has been fully resolved. Please reach out to [email protected] if you experience any further issues.
Affected components
Update timeline
- identified Nov 20, 2025, 11:44 AM UTC
Starting at 10:22 UTC, Abnormal began to experience an issue with Security Orchestration, Automation Response functionality. Customers may experience delays or failures when using automated security workflows and response actions. Abnormal's engineering team has identified the root cause and is actively working on resolution. The next update will be provided in 1 hour or when further information is obtained.
- resolved Nov 20, 2025, 12:48 PM UTC
As of 12:40 UTC, Abnormal has implemented a fix and engineers are observing Security Orchestration, Automation Response traffic as expected. The service disruption affecting automated security workflows and response actions has been fully resolved. Please reach out to [email protected] if you experience any further issues.
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