Abnormal Security incident

Portal Loading Errors in Fedramp

Resolved after 20 minutes, affecting Portal Application (Fedramp), on January 15, 2026.

resolved Jan 15, 2026, 05:11 PM UTC

Between 16:40 UTC and 17:00 UTC, Abnormal experienced a service degradation with the Abnormal Portal affecting Fedramp customers. During this time, Fedramp users experienced errors when trying to load and navigate the portal, along with delays with pages loading. Remediation and detection services remained fully operational throughout the incident window.

Started
Jan 15, 2026, 04:40 PM UTC
Resolved
Jan 15, 2026, 05:00 PM UTC
Duration
20m
Detected by Pingoru
Jan 15, 2026, 04:40 PM UTC

Affected components

Portal Application (Fedramp)

Update timeline

  1. resolved Jan 15, 2026, 05:11 PM UTC

    Between 16:40 UTC and 17:00 UTC, Abnormal experienced a service degradation with the Abnormal Portal affecting Fedramp customers. During this time, Fedramp users experienced errors when trying to load and navigate the portal, along with delays with pages loading. Remediation and detection services remained fully operational throughout the incident window.

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