Resolved after 35 minutes, affecting AARNet Service Management Portal, on March 31, 2026.
The issue was identified as being related to the Jira database. Services were restarted to restore normal operation.
Affected components
AARNet Service Management Portal
Update timeline
- investigating Mar 31, 2026, 04:33 AM UTC
We are aware of an ongoing issue impacting the Jira platform, affecting both AARNet internal and external users. Our engineering team is actively investigating and working to restore normal service as soon as possible
- identified Mar 31, 2026, 04:43 AM UTC
The issue was identified as being related to the Jira database. Services were restarted to restore normal operation.
- resolved Mar 31, 2026, 05:09 AM UTC
This incident has been resolved.
Your product runs on more than AARNet
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services