Lawrence County outage

Update timeline

1. investigating Oct 27, 2026, 11:43 AM UTC

   A network outage has been detected for Lawrence County

2. investigating Oct 27, 2026, 02:15 PM UTC

   Our team is actively investigating a network disruption impacting services in the area. Engineering and field resources are engaged, and we are working with our carrier partners as needed to restore service as quickly as possible. We will provide another update as more information becomes available.

3. identified Oct 27, 2026, 02:41 PM UTC

   Faulty equipment has been identified and we are working to get it replaced as quickly as possible.

4. monitoring Oct 27, 2026, 04:16 PM UTC

   Our Network Operations and field teams have identified the equipment involved in the Lawrence County service disruption and are actively working to restore connectivity. Alternate equipment is being brought to the site while permanent replacement equipment is also in transit. Teams remain fully engaged, and restoration is our top priority. We appreciate your continued patience and will provide another update as soon as additional information is available. Next update will be 12:15 CDT.

5. identified Oct 27, 2026, 06:16 PM UTC

   Technicians are now on site with replacement equipment and are actively working to restore service in Lawrence County. Our Network Operations and field teams remain fully engaged and are working together to complete the necessary equipment changes and restore connectivity as quickly as possible. We appreciate your continued patience and will provide another update as restoration efforts progress

6. resolved Oct 27, 2026, 08:39 PM UTC

   Lawrence County is now operational!