Resolved after 5 hours 42 minutes, affecting Application, on November 26, 2024.
A fix has been implemented and deployed. resolving this issue for all but 2 CMS4Schools districts which require special handling due to quirks with historical records. Our support team is working directly with the those two districts to get it fixed for them this afternoon, too.
Affected components
Update timeline
- investigating Nov 26, 2024, 02:55 PM UTC
Some users have reported intermittent errors when logging into CMS4Schools Studio. Our development team is currently investigating.
- identified Nov 26, 2024, 06:08 PM UTC
Developers have identified circumstances that can cause these errors in certain circumstances. The effect appears to be limited to about 1% of CMS4Schools accounts. We are continuing to work with those affected users.
- resolved Nov 26, 2024, 08:38 PM UTC
A fix has been implemented and deployed. resolving this issue for all but 2 CMS4Schools districts which require special handling due to quirks with historical records. Our support team is working directly with the those two districts to get it fixed for them this afternoon, too.
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