4Schools incident

IEP4Schools slowdowns

Resolved after 2 hours 21 minutes, affecting Application, on January 17, 2025.

resolved Jan 17, 2025, 11:23 PM UTC

IEP4Schools continues to run well. The increased resources will remain in place to start next week on the right foot. Have a great weekend!

Started
Jan 17, 2025, 09:02 PM UTC
Resolved
Jan 17, 2025, 11:23 PM UTC
Duration
2h 21m
Detected by Pingoru
Jan 17, 2025, 09:02 PM UTC

Affected components

Application

Update timeline

  1. investigating Jan 17, 2025, 09:02 PM UTC

    We are currently investigating to find the cause of slowness in IEP4Schools

  2. monitoring Jan 17, 2025, 10:02 PM UTC

    We were able to identify some servers that were overloaded. New servers have been added, and things are running much more quickly.

  3. resolved Jan 17, 2025, 11:23 PM UTC

    IEP4Schools continues to run well. The increased resources will remain in place to start next week on the right foot. Have a great weekend!

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