4Schools incident

Slow page loading

Resolved after 1 hour 20 minutes, affecting Application and Database, on August 21, 2025.

resolved Aug 21, 2025, 08:13 PM UTC

The issue was traced to a third party network provider, who has since resolved the problem. 4Schools services are now back to normal.

Started
Aug 21, 2025, 06:53 PM UTC
Resolved
Aug 21, 2025, 08:13 PM UTC
Duration
1h 20m
Detected by Pingoru
Aug 21, 2025, 06:53 PM UTC

Affected components

ApplicationDatabase

Update timeline

  1. investigating Aug 21, 2025, 06:53 PM UTC

    We're seeing slow loading for pages within Studio and on the public-facing pages for some customers. Our team is currently investigating the cause of the issue.

  2. resolved Aug 21, 2025, 08:13 PM UTC

    The issue was traced to a third party network provider, who has since resolved the problem. 4Schools services are now back to normal.

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