Is 2600Hz down?
Last checked 1m agoNo incidents right now.
2600Hz is operational right now. Last checked 1m ago; the most recent incident resolved 8h ago.
Real-time 2600Hz status, recent outages, and incident history: pulled directly from 2600Hz's official status page at status.2600hz.com every 5 minutes. Pingoru tracks 5 2600Hz services and has captured 17 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment 2600Hz reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Support PortalAdvanced Provisioner
Timeline · 6 updates
- identified · Oct 21, 2026, 01:44 PM UTC
Out of an abundance of caution due to ongoing external factors, we have temporarily disabled the Provisioner while our team puts an update in place. During this time, customer access to the Support Portal is also unavailable. All other services continue to operate normally. While the portals are unavailable, you can still reach our Support team: Email: Send your request to [email protected] and a ticket will be opened for you. Phone: For urgent issues, our support line is accepting inbound calls as usual at 415-886-7950. We apologize for the inconvenience and will post an update here as soon as access is restored. Thank you for your patience.
- identified · Oct 21, 2026, 02:51 PM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 21, 2026, 03:27 PM UTC
Please be advised, TTS servers are also impacted. Though we believe we have mitigated this without impact to clients. If you experience any problems generating new TTS, please contact our support team.
- monitoring · Oct 21, 2026, 07:10 PM UTC
Provisioner is operational and continues to be monitored for stability. The Support Portal will remain available via email only. Cluster Manager (CM) will remain unavailable at this time. We will provide additional updates as needed.
- monitoring · Oct 21, 2026, 08:40 PM UTC
We are currently working on restoring Cluster Manager. As part of this work, the IP addresses associated with Cluster Manager will be changing. Customers with firewall rules or IP allowlists may need to update their configurations. We will provide the new IP addresses once they are available. We will continue to provide updates as work progresses.
- resolved · Oct 22, 2026, 12:05 AM UTC
Cluster Manager (CM) is now back up and fully functional. If you would like new IP addresses, please email [email protected]. Aside from the Support Portal web interface, all services are operating normally. Our team is continuing to work on restoring the web interface, and we will post an update as soon as it is available. In the meantime, Support remains reachable by email at [email protected] or by phone at 415-886-7950. Thank you for your patience.
Latest: Cluster Manager (CM) is now back up and fully functional. If you would like new IP addresses, please email [email protected]. Aside from the Support Portal web interface, all serv…
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- Advanced Provisioner
Timeline · 3 updates
- identified · Aug 17, 2026, 03:58 PM UTC
We are seeing reports of issues when attempting to provision Yealink phones. We have identified the root cause and are working to implement a fix.
- identified · Aug 17, 2026, 03:58 PM UTC
We are continuing to work on a fix for this issue.
- resolved · Aug 17, 2026, 06:09 PM UTC
A fix has been implemented, and the issue is now fixed. We will continue to monitor.
Latest: A fix has been implemented, and the issue is now fixed. We will continue to monitor.
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Incident record
Since April 2026 · Statuspage by Atlassian · 5 components checked every 5 minutesThe longest incident in the last year, ZSwitch partial outage on November 13, 2025, ran for 22 hours. 52 maintenance windows announced in the same period.
Most affected components, last 12 months
- Advanced Provisioner4
- Telephony Services4
- Management Portal3
- Cluster Manager2
- Support Portal1
Latest incidents
- Temporary Unavailability of Provisioner and Support Portal
Out of an abundance of caution due to ongoing external factors, we have temporarily disabled the Provisioner while our team puts an update in place. During…
- Provisioning issue - Yealink Phones
We are seeing reports of issues when attempting to provision Yealink phones. We have identified the root cause and are working to implement a fix.
- API Issues on Hosted
We are investigating potential API issues on the ZSwitch US system in the SJC zone.
- Started Oct 21, 2026, 01:44 PM UTC · Resolved Oct 22, 2026, 12:05 AM UTC · 10h 21m
- Provisioning issue - Yealink Phones ResolvedStarted Aug 17, 2026, 03:58 PM UTC · Resolved Aug 17, 2026, 06:09 PM UTC · 2h 11m