15Five incident

Temporary degradation of compute capacity

Resolved after 20 minutes, on March 18, 2025.

resolved Mar 18, 2025, 10:32 PM UTC

During a routine upgrade, a configuration error caused compute capacity to be removed all at once instead of incrementally replaced. During this period, services may have responded slowly or been completely unavailable until the upgrade completed and capacity was automatically restored. Customers in dedicated environments were not impacted.

Started
Mar 18, 2025, 08:35 PM UTC
Resolved
Mar 18, 2025, 08:55 PM UTC
Duration
20m
Detected by Pingoru
Mar 18, 2025, 08:35 PM UTC

Update timeline

  1. resolved Mar 18, 2025, 10:32 PM UTC

    During a routine upgrade, a configuration error caused compute capacity to be removed all at once instead of incrementally replaced. During this period, services may have responded slowly or been completely unavailable until the upgrade completed and capacity was automatically restored. Customers in dedicated environments were not impacted.

Your product runs on more than 15Five

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →