12Twenty incident

Intermittent Page Load Delays

Resolved after 3 hours 46 minutes, affecting Web Application, on March 3, 2025.

resolved Mar 03, 2025, 09:17 PM UTC

Access to the platform has stabilised, and users are no longer experiencing slow wait times or pages that fail to load.

Started
Mar 03, 2025, 05:30 PM UTC
Resolved
Mar 03, 2025, 09:17 PM UTC
Duration
3h 46m
Detected by Pingoru
Mar 03, 2025, 05:30 PM UTC

Affected components

Web Application

Update timeline

  1. identified Mar 03, 2025, 05:54 PM UTC

    Some users are reporting that pages are slow to load or fail to load initially. We are investigating the issue.

  2. identified Mar 03, 2025, 05:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 03, 2025, 09:17 PM UTC

    Access to the platform has stabilised, and users are no longer experiencing slow wait times or pages that fail to load.

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