123 Reg incident

Action Required for Some SSL Certificates

Ongoing since 12:25 PM UTC, affecting SSL Certificates.

investigating Oct 21, 2026, 07:56 PM UTC

If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.123-reg.co.uk/help/what-is-the-cpcps-certificate-profile-bug-43095 Customer's can use this to confirm whether their installed certificate needs any additional action: https://ssltools.secureserver.net/cert-check

Started
Oct 21, 2026, 12:25 PM UTC
Resolved
Ongoing
Duration
● 10d 5h
Detected by Pingoru
Oct 21, 2026, 12:25 PM UTC

Affected components

SSL Certificates

Update timeline

  1. investigating Oct 21, 2026, 12:25 PM UTC

    If you received an email or SMS from 123 Reg about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 8 PM GMT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.123-reg.co.uk/help/what-is-the-cpcps-certificate-profile-bug-43095

  2. investigating Oct 21, 2026, 07:56 PM UTC

    If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.123-reg.co.uk/help/what-is-the-cpcps-certificate-profile-bug-43095 Customer's can use this to confirm whether their installed certificate needs any additional action: https://ssltools.secureserver.net/cert-check

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