10to8 incident

Performance Degraded - US Server

Resolved after 1 hour 22 minutes, affecting SISc Web-Application, on July 17, 2025.

resolved Jul 17, 2025, 04:32 PM UTC

Jul 17, 17:32 BST Resolved - This incident has been resolved. Jul 17, 16:33 BST Monitoring - A fix has been implemented and we are monitoring the results. Jul 17, 16:09 BST Investigating - Performance on the US Server is currently degraded. Some users may be experiencing slow loading times. We are currently investigating this issue.

Started
Jul 17, 2025, 03:09 PM UTC
Resolved
Jul 17, 2025, 04:32 PM UTC
Duration
1h 22m
Detected by Pingoru
Jul 17, 2025, 03:09 PM UTC

Affected components

SISc Web-Application

Update timeline

  1. investigating Jul 17, 2025, 03:09 PM UTC

    Performance on the US Server is currently degraded. Some users may be experiencing slow loading times. We are currently investigating this issue.

  2. monitoring Jul 17, 2025, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 17, 2025, 04:32 PM UTC

    Jul 17, 17:32 BST Resolved - This incident has been resolved. Jul 17, 16:33 BST Monitoring - A fix has been implemented and we are monitoring the results. Jul 17, 16:09 BST Investigating - Performance on the US Server is currently degraded. Some users may be experiencing slow loading times. We are currently investigating this issue.

  4. resolved Jul 17, 2025, 04:32 PM UTC

    This incident has been resolved.

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