Yardi Outage History
Yardi is up right nowPingoru has recorded 96 incidents for Yardi: 93 in the last 12 months and 14 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 8 of 720 (1%) |
| May 2026 | 13 | 39 of 744 (5%) |
| June 2026 | 12 | 14 of 720 (2%) |
| July 2026 | 7 | 4 of 744 (1%) |
| August 2026 | 4 | 7 of 744 (1%) |
| September 2026 | 4 | 4 of 720 (1%) |
| October 2026 | 4 | 120 of 518 (23%) |
Incidents, newest first
Notice October 14, 2026 Ongoing CommercialCafe Issue 4d 20h
Started Oct 14, 2026, 05:22 PM UTC· resolved Oct 19, 2026, 02:04 PM UTC
- identified Oct 14, 2026, 05:22 PM UTC
We have identified an issue with CommercialCafe access and we are continuing to work on a resolution. This issue was caused by an incorrect security classification of the domain by certain third-party security providers, which impacted access to both Site Manager and Tenant Portal. Remediation efforts with the affected providers are ongoing, and access has already been restored for many users. For users who continue to experience access issues, whitelisting commercialcafe.securecafe3.com , or accessing from a different network like a cell phone, may help restore connectivity while remediation is completed.
- identified Oct 15, 2026, 05:41 PM UTC
For users who may still be experiencing access issues, the cause is likely related to network security systems or local security services that have not yet refreshed their threat intelligence and may still be relying on previously cached phishing classifications. For users still impacted, whitelisting commercialcafe.securecafe3.com , or accessing from a different network like a cell phone, may help restore connectivity. As an alternative for tenants, they can log in using the following temporary URL: https://www.commercialcafes.com Thank you for your patience as we work through this issue.
- monitoring Oct 16, 2026, 02:18 PM UTC
It has been determined that the remaining affected users are on the Comcast network, which is retaining the erroneous security detection against the SecureCafe3.com domain. Clients on the Comcast network can circumvent this issue by adding securecafe3.com to the 'allow list' in their Comcast Business web filter dashboard. It is also recommended that the affected clients contact Comcast support to report the false positive. Yardi Systems is continuing to monitor the situation and will provide updates as they become available.
- resolved Oct 19, 2026, 02:04 PM UTC
This incident has been resolved.
Major October 13, 2026 Investigating - Issue impacting CommercialCafe US 2h 17m US
Started Oct 13, 2026, 09:09 PM UTC· resolved Oct 13, 2026, 11:26 PM UTC
- investigating Oct 13, 2026, 09:09 PM UTC
We are aware of and investigating an issue that is impacting Yardi CommercialCafe US. We apologize for any inconvenience and appreciate your patience while we work through the problem.
- investigating Oct 13, 2026, 09:41 PM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
- investigating Oct 13, 2026, 10:12 PM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
- resolved Oct 13, 2026, 11:26 PM UTC
This issue was caused by an incorrect security classification of the domain by third-party security providers. This affected access to Site Manager and Tenant Portal and caused some emails to be incorrectly flagged as phishing. Remediation is underway with the affected providers, and we are closing this incident while continuing to monitor progress.
Major October 1, 2026 RentCafe Chat IQ 34m US
Started Oct 01, 2026, 07:12 PM UTC· resolved Oct 01, 2026, 07:46 PM UTC
- investigating Oct 01, 2026, 07:12 PM UTC
We are investigating an issue that is impacting Chat IQ. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- monitoring Oct 01, 2026, 07:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 07:46 PM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Major October 1, 2026 RentCafe Intermittent Errors 1h 6m API, Call Center, Conversations, ILS and 9 more
Started Oct 01, 2026, 06:39 PM UTC· resolved Oct 01, 2026, 07:45 PM UTC
- investigating Oct 01, 2026, 06:39 PM UTC
We are investigating an issue that is impacting RentCafe. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- investigating Oct 01, 2026, 06:46 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 01, 2026, 07:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 01, 2026, 07:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 01, 2026, 07:45 PM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Major September 21, 2026 Voyager 7s US East Region 30m US East
Started Sep 21, 2026, 11:11 PM UTC· resolved Sep 21, 2026, 11:41 PM UTC
- investigating Sep 21, 2026, 11:11 PM UTC
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- resolved Sep 21, 2026, 11:41 PM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Major September 14, 2026 Yardi Application 19m Client Central
Started Sep 14, 2026, 08:07 PM UTC· resolved Sep 14, 2026, 08:27 PM UTC
- investigating Sep 14, 2026, 08:07 PM UTC
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- resolved Sep 14, 2026, 08:27 PM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Notice September 14, 2026 Issue impacting Yardi Elevate users in the US Central region 2h 51m US Central, US Central
Started Sep 14, 2026, 07:30 AM UTC· resolved Sep 14, 2026, 10:22 AM UTC
- identified Sep 14, 2026, 07:30 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 14, 2026, 07:33 AM UTC
We are continuing to work on a fix for this issue.
- investigating Sep 14, 2026, 07:41 AM UTC
We are aware of and investigating an issue that is impacting some Elevate users in the US Central region. We apologize for any inconvenience and appreciate your patience while we work through the problem.
- identified Sep 14, 2026, 10:02 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 14, 2026, 10:19 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 14, 2026, 10:22 AM UTC
The issue impacting Elevate users in US Central is now resolved.
Major September 9, 2026 Voyager - US West 18m US West
Started Sep 09, 2026, 07:10 PM UTC· resolved Sep 09, 2026, 07:29 PM UTC
- investigating Sep 09, 2026, 07:10 PM UTC
We are currently investigating this issue.
- resolved Sep 09, 2026, 07:29 PM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Major August 25, 2026 2026-08-25 - Voyager UK issue 2h 33m UK
Started Aug 25, 2026, 11:49 AM UTC· resolved Aug 25, 2026, 02:23 PM UTC
- investigating Aug 25, 2026, 11:49 AM UTC
We are aware of an ongoing issue affecting Voyager UK, and we are currently investigating it.
- monitoring Aug 25, 2026, 02:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 25, 2026, 02:23 PM UTC
This incident has been resolved.
Notice August 14, 2026 Issues Sending & Receiving Emails 3h 15m
Started Aug 14, 2026, 01:24 PM UTC· resolved Aug 14, 2026, 04:40 PM UTC
- investigating Aug 14, 2026, 01:24 PM UTC
Due to an outage with a 3rd party vendor/dependency, Yardi is seeing issues sending and receiving emails. This will affect communication with clients until the vendor's issue is resolved. This page will be updated once more information is available.
- identified Aug 14, 2026, 02:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 14, 2026, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 14, 2026, 03:02 PM UTC
3rd party vendor is now showing the issue resolving. We are continuing to monitor for any further issues.
- monitoring Aug 14, 2026, 03:04 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 14, 2026, 04:40 PM UTC
This incident has been resolved.
Major August 4, 2026 Matrix External API Issue 10m Matrix
Started Aug 04, 2026, 11:05 PM UTC· resolved Aug 04, 2026, 11:15 PM UTC
- investigating Aug 04, 2026, 11:05 PM UTC
We are investigating an issue that is impacting the Matrix API. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- resolved Aug 04, 2026, 11:15 PM UTC
This incident has been resolved.
Major July 28, 2026 Issue impacting Yardi Elevate users in the US East region 11m US East
Started Jul 28, 2026, 07:01 PM UTC· resolved Jul 28, 2026, 07:13 PM UTC
- investigating Jul 28, 2026, 07:01 PM UTC
We are aware of and investigating an issue that is impacting some Elevate users in the US East region. We apologize for any inconvenience and appreciate your patience while we work through the problem.
- resolved Jul 28, 2026, 07:13 PM UTC
The issue impacting Elevate users in US East is now resolved.
Major July 28, 2026 Issue impacting Yardi Elevate and RentCafe users in the US Central region 39m US Central, Call Center, Conversations
Started Jul 28, 2026, 01:34 AM UTC· resolved Jul 28, 2026, 02:14 AM UTC
- investigating Jul 28, 2026, 01:34 AM UTC
We are aware of and investigating an issue that is impacting some Elevate users in the US Central region. We apologize for any inconvenience and appreciate your patience while we work through the problem.
- investigating Jul 28, 2026, 01:42 AM UTC
We are continuing to investigate this issue.
- investigating Jul 28, 2026, 01:47 AM UTC
We are continuing to investigate this issue.
- resolved Jul 28, 2026, 02:14 AM UTC
The issue impacting Elevate and RentCafe users in US Central is now resolved.
Major July 19, 2026 Payment Processing Payment Processor 35m Payment Processor
Started Jul 19, 2026, 09:15 AM UTC· resolved Jul 19, 2026, 09:50 AM UTC
- investigating Jul 19, 2026, 09:15 AM UTC
We are currently investigating this issue.
- investigating Jul 19, 2026, 09:45 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 19, 2026, 09:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 19, 2026, 09:50 AM UTC
This incident has been resolved.
Major July 17, 2026 Issue impacting Yardi Voyager users in the Canada region 21m Canada
Started Jul 17, 2026, 01:30 AM UTC· resolved Jul 17, 2026, 01:52 AM UTC
- investigating Jul 17, 2026, 01:30 AM UTC
We are aware of and investigating an issue that is impacting some Voyager users in Canada. We apologize for any inconvenience and appreciate your patience while we work through the problem.
- resolved Jul 17, 2026, 01:52 AM UTC
The issue impacting Voyager users in Canada is now resolved.
Major July 16, 2026 2026-07-16 Voyager US East issues 1h 7m US East
Started Jul 16, 2026, 06:24 AM UTC· resolved Jul 16, 2026, 07:32 AM UTC
- investigating Jul 16, 2026, 06:24 AM UTC
We are currently investigating this issue.
- monitoring Jul 16, 2026, 06:33 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 16, 2026, 07:30 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 16, 2026, 07:32 AM UTC
This incident has been resolved.
Major July 16, 2026 Issue impacting Yardi Voyager users in the US West region 7m US West
Started Jul 16, 2026, 12:10 AM UTC· resolved Jul 16, 2026, 12:18 AM UTC
- investigating Jul 16, 2026, 12:10 AM UTC
We are aware of and investigating an issue that is impacting some Voyager users in the US West. We apologize for any inconvenience and appreciate your patience while we work through the problem.
- resolved Jul 16, 2026, 12:18 AM UTC
This incident has been resolved.
Major July 14, 2026 Issue impacting U.S. EHR Interfaces 43m US
Started Jul 14, 2026, 02:15 PM UTC· resolved Jul 14, 2026, 02:58 PM UTC
- investigating Jul 14, 2026, 02:15 PM UTC
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- resolved Jul 14, 2026, 02:58 PM UTC
This incident has been resolved.
Major June 29, 2026 RentCafe ChatIQ and Conversations 49m US Central, Chat IQ, Conversations
Started Jun 29, 2026, 07:47 PM UTC· resolved Jun 29, 2026, 08:36 PM UTC
- investigating Jun 29, 2026, 07:47 PM UTC
We are investigating an issue that is impacting RentCafe ChatIQ and Conversations. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- identified Jun 29, 2026, 08:00 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 29, 2026, 08:05 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 29, 2026, 08:36 PM UTC
The issue impacting RentCafe ChatIQ and Conversations and Elevate US Central has been resolved. Thank you for your patience.
Major June 24, 2026 Yardi Marketplace 3h 23m Yardi Marketplace
Started Jun 24, 2026, 01:25 PM UTC· resolved Jun 24, 2026, 04:48 PM UTC
- investigating Jun 24, 2026, 01:25 PM UTC
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- resolved Jun 24, 2026, 04:48 PM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Major June 24, 2026 Yardi Notification – Connectivity issue with Yardi VendorCafe 9m VendorCafe
Started Jun 24, 2026, 12:48 AM UTC· resolved Jun 24, 2026, 12:57 AM UTC
- investigating Jun 24, 2026, 12:48 AM UTC
You may currently be experiencing some connectivity issues with Yardi VendorCafe. We are aware of the issue and actively working on a resolution. Thank you for your patience.
- resolved Jun 24, 2026, 12:57 AM UTC
This incident has been resolved.
Minor June 9, 2026 RentCafe Site Manager 20m Site Manager
Started Jun 09, 2026, 02:01 PM UTC· resolved Jun 09, 2026, 02:21 PM UTC
- investigating Jun 09, 2026, 02:01 PM UTC
We are currently investigating this issue.
- resolved Jun 09, 2026, 02:21 PM UTC
This incident has been resolved.
Major June 9, 2026 2026-06-08 CommercialCafe Deal Manager issue 53m US
Started Jun 09, 2026, 06:06 AM UTC· resolved Jun 09, 2026, 06:59 AM UTC
- investigating Jun 09, 2026, 06:06 AM UTC
We are currently investigating this issue.
- monitoring Jun 09, 2026, 06:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 09, 2026, 06:59 AM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Major June 5, 2026 2026-06-05 - Commercial Cafe and Wework Slowness 33m US
Started Jun 05, 2026, 07:44 AM UTC· resolved Jun 05, 2026, 08:18 AM UTC
- identified Jun 05, 2026, 07:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 05, 2026, 08:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2026, 08:18 AM UTC
This incident has been resolved.
Major May 31, 2026 Elevate US East, elevate tasks affected 1h 14m US East
Started May 31, 2026, 08:07 AM UTC· resolved May 31, 2026, 09:21 AM UTC
- investigating May 31, 2026, 08:07 AM UTC
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- investigating May 31, 2026, 08:49 AM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
- monitoring May 31, 2026, 09:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 31, 2026, 09:21 AM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team