Whatfix experienced a major incident on March 27, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio) and Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard), lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio)Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard)
Update timeline
- investigating Mar 27, 2026, 12:50 PM UTC
Dashboard is currently unavailable, the issue is related to our internal services. We're working on fixing the issue and dashboard will be available again very soon.