Waitwhile Outage History
Waitwhile is up right nowPingoru has recorded 32 incidents for Waitwhile: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 19 (0%) |
Incidents, newest first
Notice July 16, 2026 Elevated request latencies and timeouts 43m Waitwhile Web Application, Waitwhile Public Pages, Waitwhile API, Waitwhile Link Shortener
Started Jul 16, 2026, 10:07 PM UTC· resolved Jul 16, 2026, 10:50 PM UTC
- investigating Jul 16, 2026, 10:07 PM UTC
We are currently experiencing poor response times for api.waitwhile.com. We are investigating this issue and will report back as soon as we have more information.
- identified Jul 16, 2026, 10:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 16, 2026, 10:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2026, 10:50 PM UTC
This incident has been resolved.
Notice April 26, 2026 Elevated request latencies 7d 14h Waitwhile Web Application, Waitwhile Public Pages, Waitwhile API
Started Apr 26, 2026, 08:16 PM UTC· resolved May 04, 2026, 10:20 AM UTC
- investigating Apr 26, 2026, 08:16 PM UTC
We are currently experiencing poor response times for api.waitwhile.com for certain endpoints. We are investigating this issue and will report back as soon as we have more information.
- investigating Apr 26, 2026, 09:42 PM UTC
We are continuing to investigate this issue.
- investigating Apr 26, 2026, 10:40 PM UTC
Latencies have improved but are still higher than usual. We continue to investigate the root cause.
- monitoring Apr 27, 2026, 08:45 AM UTC
Latencies have returned to normal levels. We continue to monitor the service.
- resolved May 04, 2026, 10:20 AM UTC
This incident has been resolved.
Notice October 20, 2025 Major cloud provider outage affecting SMS and support chat –
Started Oct 20, 2025, 08:30 AM UTC· resolved Oct 20, 2025, 08:30 AM UTC
- resolved Oct 20, 2025, 08:30 AM UTC
Amazon Web Services is having a severe outage affecting multiple services. This outage is affecting services Waitwhile rely on for sending SMS (Twilio) and customer support (Intercom). As of 10.00 UTC Amazon Web Services have recovered and systems are back to normal.
Major June 12, 2025 Elevated errors across the platform 3h 52m Waitwhile Web Application, Waitwhile Public Pages, Waitwhile API, Waitwhile Link Shortener
Started Jun 12, 2025, 06:22 PM UTC· resolved Jun 12, 2025, 10:14 PM UTC
- investigating Jun 12, 2025, 06:22 PM UTC
We are currently seeing elevated errors affecting all parts of the platform due to issues with our cloud provider. The team is investigating and will post updates as soon as we have more information.
- investigating Jun 12, 2025, 06:25 PM UTC
We are continuing to investigate this issue.
- identified Jun 12, 2025, 07:14 PM UTC
Google Cloud Platform has updated their status page with more information about the incident here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
- monitoring Jun 12, 2025, 07:31 PM UTC
We are seeing services recovering but still affected by the cloud provider incident.
- monitoring Jun 12, 2025, 09:08 PM UTC
Our cloud provider is seeing most services back to normal with full recovery expected within less than an hour.
- resolved Jun 12, 2025, 10:14 PM UTC
This incident has been resolved.
Major June 9, 2025 Elevated error rates navigating the website in Asia and APAC regions 1h 13m Waitwhile Web Application, Waitwhile Public Pages
Started Jun 09, 2025, 07:28 AM UTC· resolved Jun 09, 2025, 08:42 AM UTC
- identified Jun 09, 2025, 07:28 AM UTC
Staff and visitors in the Asia and APAC regions may occasionally see a "503 Maximum threads" error while navigating waitwhile.com, new.waitwhile.com, or app.waitwhile.com due to an outage affecting an external hosting provider. For more information, please refer to the hosting provider's incident report: https://status.firebase.google.com/incidents/iBhqtjwAUHt9hYkDN6cf
- resolved Jun 09, 2025, 08:42 AM UTC
The outage affecting an external hosting provider has been resolved.