UK2 incident

INCIDENT: SSH Access Temporarily Disabled

Major Resolved View vendor source →

UK2 experienced a major incident on July 8, 2026 affecting Status Details (CHI (Control Panel) Status) and Status Details (Stack CP (Hosting Control Panel)) and 1 more component, lasting 6d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 04:32 PM UTC
Resolved
Jul 15, 2026, 09:35 AM UTC
Duration
6d 17h
Detected by Pingoru
Jul 08, 2026, 04:32 PM UTC

Affected components

Status Details (CHI (Control Panel) Status)Status Details (Stack CP (Hosting Control Panel))Status Details (CHI (Control Panel) Status)Status Details (Stack CP (Hosting Control Panel))

Update timeline

  1. investigating Jul 08, 2026, 04:32 PM UTC

    We've temporarily disabled SSH access to our cPanel platforms to protect against a critical Linux kernel vulnerability. What's affected: SSH access to cPanel platforms What's still working: Web hosting and email services via HTTPS Control panel access via HTTPS All other services unaffected Next steps: We're monitoring vendor kernel updates. SSH will be restored once patched kernels are deployed and verified

  2. resolved Jul 15, 2026, 09:35 AM UTC

    UPDATE: The Linux vulnerability has now been fully patched and all SSH and SFTP services have been re-enabled.