Tychron Outage History
Tychron is up right nowPingoru has recorded 8 incidents for Tychron: 8 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Major July 25, 2026 Component "SMS API (US West) (Messaging)" and a few other components are Down 5m
Started Jul 25, 2026, 01:16 PM UTC· resolved Jul 25, 2026, 01:21 PM UTC
- investigating Jul 25, 2026, 01:16 PM UTC
"MMS API (US West) (Messaging)" is Down
- investigating Jul 25, 2026, 01:17 PM UTC
"SMS API (US West) (Messaging)" is Down
- monitoring Jul 25, 2026, 01:21 PM UTC
"MMS API (US West) (Messaging)" is Operational
- resolved Jul 25, 2026, 01:21 PM UTC
All components are Operational
Minor January 10, 2026 External Network Advisory – AT&T 10DLC Traffic Potential Delays 44m 10DLC Ecosystem (EXTERNAL)
Started Jan 10, 2026, 05:40 PM UTC· resolved Jan 10, 2026, 06:24 PM UTC
- identified Jan 10, 2026, 05:40 PM UTC
Beginning at approximately 12:40 EST , elevated latency was observed affecting outbound 10DLC messaging traffic destined for AT&T subscribers . The issue is external to Tychron at the DCA / Carrier level and is impacting delivery to AT&T over 10DLC only. Engineering teams are actively engaging with AT&T and the DCA to investigate the latency and obtain additional visibility. Further updates will be communicated as soon as new information becomes available. Important Notice: This impact is limited exclusively to 10DLC traffic to AT&T . Short Code messaging traffic to AT&T and all other carriers remain fully operational and is processing as expected with no impairment.
- resolved Jan 10, 2026, 06:24 PM UTC
Normal AT&T 10DLC traffic flow was restored at approximately 13:24 EST . Message delivery to AT&T has been operating normally with no latency or delays observed since service restoration.
Minor January 6, 2026 Messaging traffic degradation for ATT customers EXTERNAL 11h 27m 10DLC Ecosystem (EXTERNAL)
Started Jan 06, 2026, 06:30 PM UTC· resolved Jan 07, 2026, 05:58 AM UTC
- identified Jan 06, 2026, 06:30 PM UTC
We have been advised of delivery issues to AT&T subscribers, this is not isolated to Tychron and is downstream between the DCA connectivity and AT&T mobility. We are monitoring the situation and will provide updates as they are provided by the DCA and AT&T
- resolved Jan 07, 2026, 05:58 AM UTC
Connectivity between the DCA and AT&T Mobility seems to be resolved and queues have been cleared based on internal testing and external delivery metrics. We will monitor for any additional delivery issues to AT&T Mobility and post any additional updates if required.
Major November 18, 2025 "Atlas Customer Portal" is Down 2m Atlas Customer Portal
Started Nov 18, 2025, 12:48 PM UTC· resolved Nov 18, 2025, 12:50 PM UTC
- investigating Nov 18, 2025, 12:48 PM UTC
"Atlas Customer Portal" is Down
- resolved Nov 18, 2025, 12:50 PM UTC
All components are Operational
Major November 18, 2025 "Atlas Customer Portal (Atlas Portal / APIs)" is Down 4m Atlas Customer Portal
Started Nov 18, 2025, 12:23 PM UTC· resolved Nov 18, 2025, 12:27 PM UTC
- investigating Nov 18, 2025, 12:23 PM UTC
"Atlas Customer Portal (Atlas Portal / APIs)" is Down
- resolved Nov 18, 2025, 12:27 PM UTC
All components are Operational