Is True IP Solutions down?
Last checked 2m agoNo incidents right now.
Free, no credit card
True IP Solutions is operational right now. Last checked 2m ago; the most recent incident resolved 3d ago.
Real-time True IP Solutions status, recent outages, and incident history: pulled directly from True IP Solutions's official status page at status.trueipsolutions.com every 5 minutes. Pingoru tracks 22 True IP Solutions services and has captured 7 incidents in the last 90 days (99.19% uptime). Get email, Slack, Discord, or webhook alerts the moment True IP Solutions reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Atlanta, GA (ATL1)Atlanta, GA (ATL2)Charlotte, NCDallas, TXMCNC 1MCNC 2MCNC 3MCNC 4Toronto, ON
Timeline · 2 updates
- investigating · Sep 18, 2026, 08:20 PM UTC
We are currently investigating elevated latency between servers in our cluster and our server in Dallas. This increased latency is affecting synchronization between the affected systems. Our team has contacted the Dallas data center to review network routing and identify the cause of the increased latency. We will continue to monitor the situation and provide another update as soon as the issue subsides or additional information becomes available. We appreciate your patience while we work to resolve this issue.
- resolved · Sep 18, 2026, 10:36 PM UTC
We've received confirmation that traffic should resume at normal latency.
Latest: We've received confirmation that traffic should resume at normal latency.
-
- Atlanta, GA (ATL1)Atlanta, GA (ATL2)MCNC 1MCNC 2MCNC 3MCNC 4Device Provisioning
Timeline · 3 updates
- investigating · Aug 31, 2026, 03:22 PM UTC
We are currently investigating intermittent packet loss (<5%) between the Atlanta, GA and MCNC data centers. So far this only appears to be affecting some realtime data syncing, such as BLF presence or MWI, as well as delays accessing some device profiles from the portal. We are working with the data centers to correct the packet loss as quickly as possible. Please contact support with any issues or concerns. Thank you, True IP Solutions [email protected] (855) 878-8477
- monitoring · Aug 31, 2026, 04:44 PM UTC
We have identified the downstream router that was causing the packet loss and rerouted traffic to compensate. All queued data has synced between servers at this time. We will continue to monitor the adjusted route. Thank you, True IP Solutions (855) 878-8477
- resolved · Aug 31, 2026, 06:26 PM UTC
The route between the two data centers has been consistently reliable for the couple of hours, with no packet loss or excessive latency. We consider this issue to be resolved at this time, however if you are experiencing any issues please reach out to our support team for assistance. Thank you, True IP Solutions (855) 878-8477
Latest: The route between the two data centers has been consistently reliable for the couple of hours, with no packet loss or excessive latency. We consider this issue to be resolved at th…
-
Incident record
Since April 2026 · Statuspage by Atlassian · 22 components checked every 5 minutesThe longest incident in the last year, Charlotte, NC Server Outage on February 10, 2026, ran for 7 hours. 20 maintenance windows announced in the same period.
Most affected components, last 12 months
- Atlanta, GA (ATL1)2
- Atlanta, GA (ATL2)2
- Charlotte, NC2
- MCNC 12
- MCNC 22
Latest incidents
- High Latency to Dallas
We are currently investigating elevated latency between servers in our cluster and our server in Dallas. This increased latency is affecting synchronization…
- Intermittent Packet Loss Between Servers
We are currently investigating intermittent packet loss (<5%) between the Atlanta, GA and MCNC data centers. So far this only appears to be affecting some…
- Charlotte, NC Server Outage
We are aware of an issue affecting the data center in Charlotte, NC. We are investigating the cause and working to restore access to that server as quickly as…
- High Latency to Dallas ResolvedStarted Sep 18, 2026, 08:20 PM UTC · Resolved Sep 18, 2026, 10:36 PM UTC · 2h 16m
- Started Aug 31, 2026, 03:22 PM UTC · Resolved Aug 31, 2026, 06:26 PM UTC · 3h 4m