Is TourOptima down?
Last checked 3m agoNo incidents right now.
TourOptima is operational right now. Last checked 3m ago; the most recent incident resolved 13d ago.
Real-time TourOptima status, recent outages, and incident history: pulled directly from TourOptima's official status page at status.touroptima.com every 5 minutes. Pingoru tracks 3 TourOptima services and has captured 4 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment TourOptima reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- TourOptima System Health
Timeline · 1 update
- resolved · Sep 11, 2026, 11:34 AM UTC
There was a backlog between 7:00 and 11:00 UTC in our reminders notifications queue, resulting in many 2-hour pre-tour reminders being delayed. Note that transactional confirmations, booking updates, and cancellations were unaffected, as they route into a different, high-priority queue for instant delivery. We are still investigating the root cause to ensure that this doesn't happen again.
Latest: There was a backlog between 7:00 and 11:00 UTC in our reminders notifications queue, resulting in many 2-hour pre-tour reminders being delayed. Note that transactional confirmation…
-
Incident record
Since October 2026 · Better Stack · 3 components checked every 5 minutesThe longest incident in the last year, Services Down on June 11, 2026, ran for 11 minutes. 3 maintenance windows announced in the same period.
Most affected components, last 12 months
- TourOptima System Health5
- AI Suite1
Latest incidents
- Resolved: Non-transactional 2-hour pre-tour notification delays
There was a backlog between 7:00 and 11:00 UTC in our reminders notifications queue, resulting in many 2-hour pre-tour reminders being delayed. Note that…
- Conversations still may not load; back shortly
We are still in the process of restoring services for all clients and conversations should load shortly. Will post again when fully restored for all.
- Services Down
We are down and actively working on restoring services. An update will be provided within 10 minutes.
- Started Sep 11, 2026, 11:34 AM UTC · Resolved Sep 11, 2026, 11:34 AM UTC · –