Is TourOptima down?

Last checked 3m ago
Current status
TourOptima is up

No incidents right now.

TourOptima is operational right now. Last checked 3m ago; the most recent incident resolved 13d ago.

Real-time TourOptima status, recent outages, and incident history: pulled directly from TourOptima's official status page at status.touroptima.com every 5 minutes. Pingoru tracks 3 TourOptima services and has captured 4 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment TourOptima reports a new incident, free for 3 monitors, no credit card.

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TourOptima uptime 99.63% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved –
    Started Sep 11, 2026, 11:34 AM UTC · Resolved Sep 11, 2026, 11:34 AM UTC
    TourOptima System Health
    Timeline · 1 update
    • resolved · Sep 11, 2026, 11:34 AM UTC

      There was a backlog between 7:00 and 11:00 UTC in our reminders notifications queue, resulting in many 2-hour pre-tour reminders being delayed. Note that transactional confirmations, booking updates, and cancellations were unaffected, as they route into a different, high-priority queue for instant delivery. We are still investigating the root cause to ensure that this doesn't happen again.

    Latest: There was a backlog between 7:00 and 11:00 UTC in our reminders notifications queue, resulting in many 2-hour pre-tour reminders being delayed. Note that transactional confirmation…

Incident record

Since October 2026 · Better Stack · 3 components checked every 5 minutes
6incidents recorded
6last 12 months
1last 90 days
2 minutestypical duration, 12 months

The longest incident in the last year, Services Down on June 11, 2026, ran for 11 minutes. 3 maintenance windows announced in the same period.

Most affected components, last 12 months

  • TourOptima System Health5
  • AI Suite1

Latest incidents

  • Resolved: Non-transactional 2-hour pre-tour notification delays September 11, 2026 · under a minute · degraded service

    There was a backlog between 7:00 and 11:00 UTC in our reminders notifications queue, resulting in many 2-hour pre-tour reminders being delayed. Note that…

  • Conversations still may not load; back shortly June 11, 2026 · 3 minutes · degraded service

    We are still in the process of restoring services for all clients and conversations should load shortly. Will post again when fully restored for all.

  • Services Down June 11, 2026 · 12 minutes · major outage

    We are down and actively working on restoring services. An update will be provided within 10 minutes.

Outage history

Past 90 days · 1 incident View full outage history →