Torii Outage History
Torii is up right nowPingoru has recorded 26 incidents for Torii: 0 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Critical August 18, 2025 Users Unable to Log In to Torii 22m Website, Application Console, API Server
Started Aug 18, 2025, 05:58 PM UTC· resolved Aug 18, 2025, 06:20 PM UTC
- investigating Aug 18, 2025, 05:58 PM UTC
We are currently investigating an issue preventing all users from logging into the Torii web console.
- identified Aug 18, 2025, 06:11 PM UTC
We have identified the issue preventing users from logging into the Torii web console and are currently working on a fix. We will provide further updates as soon as more information becomes available.
- monitoring Aug 18, 2025, 06:14 PM UTC
A fix has been deployed, and users can now log in to the Torii web console. Some users may experience slow performance over the next few minutes as systems stabilize. We are continuing to monitor the situation closely.
- resolved Aug 18, 2025, 06:20 PM UTC
The Torii web console is now fully accessible and operating normally.
Notice June 26, 2025 Single Sign On logins are failing for some customers –
Started Jun 26, 2025, 01:00 PM UTC· resolved Jun 26, 2025, 01:00 PM UTC
- resolved Jun 26, 2025, 02:16 PM UTC
SSO logins from Identity providers are failing. The issue has been resolved.
Notice March 27, 2025 Application console not loading intermittently –
Started Mar 27, 2025, 10:37 AM UTC· resolved Mar 27, 2025, 10:37 AM UTC
- resolved Mar 27, 2025, 11:14 AM UTC
Torii experienced degraded performance, resulting in intermittent failures when loading the application console
Major March 11, 2025 Torii UI Not Loading for Some Users 19m Application Console
Started Mar 11, 2025, 02:44 PM UTC· resolved Mar 11, 2025, 03:04 PM UTC
- investigating Mar 11, 2025, 02:44 PM UTC
We are currently investigating an issue where the Torii UI is not loading for some users, resulting in a blank screen. Our team is actively working to identify the root cause and restore full functionality as soon as possible.
- identified Mar 11, 2025, 02:52 PM UTC
We have identified the issue and a fix is now being deployed. Users experiencing a blank screen should see improvements soon as the deployment completes.
- resolved Mar 11, 2025, 03:04 PM UTC
The issue causing some users to see a blank screen in the Torii UI has been resolved. The fix has been successfully deployed, and all users should now have full access.
Minor January 8, 2025 Workflows with Branches Delayed 35m API Server
Started Jan 08, 2025, 08:20 PM UTC· resolved Jan 08, 2025, 08:55 PM UTC
- investigating Jan 08, 2025, 08:20 PM UTC
We are investigating delays affecting workflows with branches. Other services remain operational. Updates will follow as we work to resolve the issue.
- identified Jan 08, 2025, 08:23 PM UTC
We have identified the issue causing delays in workflows with branches and are working on a resolution.
- monitoring Jan 08, 2025, 08:52 PM UTC
We have deployed a fix for the delays affecting workflows with branches. Delayed workflows will resume processing shortly as the system recovers. We are closely monitoring the situation to ensure everything proceeds smoothly.
- resolved Jan 08, 2025, 08:55 PM UTC
The issue causing delays in workflows with branches has been resolved. All systems are now operational, and delayed workflows are resuming processing.
Major December 19, 2024 Background jobs didn’t run for a few minutes 2h 22m Application Console
Started Dec 19, 2024, 10:33 AM UTC· resolved Dec 19, 2024, 12:56 PM UTC
- identified Dec 19, 2024, 10:33 AM UTC
Background workflows experienced a disruption and did not run between 9:42 AM and 10:07 AM UTC. Our team is actively investigating the issue and working on a resolution. We appreciate your patience and will provide updates as soon as more information becomes available.
- resolved Dec 19, 2024, 12:56 PM UTC
The issue was caused by a problem in our backend servers. We have identified and resolved the problem, and after thorough monitoring, all systems are functioning as expected.
Major October 31, 2024 Email delivery is delayed 3h 44m Application Console
Started Oct 31, 2024, 07:09 AM UTC· resolved Oct 31, 2024, 10:54 AM UTC
- identified Oct 31, 2024, 07:09 AM UTC
We are working on a fix.
- resolved Oct 31, 2024, 10:54 AM UTC
The problem has been fixed, the issue was caused due to a delay in our email services.