Telavox Outage History

Started Oct 12, 2026, 06:52 AM UTC· resolved Oct 12, 2026, 08:02 AM UTC

1. monitoring Oct 12, 2026, 06:52 AM UTC

   During the weekend of 10–11 October, some users were unexpectedly logged out of the Telavox softphone and mobile app. These users must now log in again. Some login attempts fail due to too many failed login attempts in a short time. When there are too many attempts, the account is temporarily blocked. What you can do: Make sure that you use your current password. If you do not remember your password, use the "Forgot password" link to reset it. If you still cannot log in, contact our support. We continue to monitor the situation and will update this page when we have more information. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Tur

2. monitoring Oct 12, 2026, 06:52 AM UTC

   During the weekend of 10–11 October, some users were unexpectedly logged out of the Telavox softphone and mobile app. These users must now log in again. Some login attempts fail due to too many failed login attempts in a short time. When there are too many attempts, the account is temporarily blocked. What you can do: Make sure that you use your current password. If you do not remember your password, use the "Forgot password" link to reset it. If you still cannot log in, contact our support. We continue to monitor the situation and will update this page when we have more information.

3. resolved Oct 12, 2026, 08:02 AM UTC

   We no longer see failed login attempts related to this incident. Users can log in to the Telavox softphone and mobile app as usual. We will continue to monitor the situation during the day, but we now close this incident. If you still cannot log in, contact our support. October 12, 2026 08:52 CEST

Read the full incident report →

Started Oct 08, 2026, 01:45 PM UTC· resolved Oct 08, 2026, 06:16 PM UTC

1. investigating Oct 08, 2026, 01:45 PM UTC

   We are currently experiencing issues with our fixed and mobile telephony in Norway, which may affect incoming and outgoing calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna

2. investigating Oct 08, 2026, 01:45 PM UTC

   We are currently experiencing issues with our fixed and mobile telephony in Norway, which may affect incoming and outgoing calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.

3. identified Oct 08, 2026, 02:00 PM UTC

   Our mobile radio network operator have confirmed that the fault lies within their own networks and that they are working to resolve it. Telavox's own network and services are operating normally. We remain in direct contact with the operator and will post a further update as soon as they report progress or restored service. October 8, 2026 15:45 CEST

4. identified Oct 08, 2026, 02:00 PM UTC

   We have confirmed that our network is operating normally. Two of our external vendors have identified the issue is in their end. We are working directly with both vendors to restore services as quickly as possible.

5. identified Oct 08, 2026, 03:33 PM UTC

   Our radio mobile network operator reports that mobile services remain impacted, with disruption occurring intermittently and to varying degrees. The operator is working to resolve the issue with the highest priority. Important: The operator has confirmed that calls to emergency services may also fail intermittently during this incident. If a call to 112 does not connect, retry immediately or use a phone on a different mobile network. We remain in close dialogue with the operator and will post a further update as soon as we have more information to share. October 8, 2026 16:00 CEST

6. identified Oct 08, 2026, 03:33 PM UTC

   Our radio mobile network operator reports that mobile services remain impacted, with disruption occurring intermittently and to varying degrees. The operator is working to resolve the issue with the highest priority. Important: The operator has confirmed that calls to emergency services may also fail intermittently during this incident. If a call to 112 does not connect, retry immediately or use a phone on a different mobile network. We remain in close dialogue with the operator and will post a further update as soon as we have more information to share.

7. identified Oct 08, 2026, 04:14 PM UTC

   Our monitoring shows a clear improvement in voice call performance. Though, we have not yet received an update from our mobile network operator on the progress of their fault handling. We will post a new update as soon as we receive further information or observe any material change. October 8, 2026 17:33 CEST

8. identified Oct 08, 2026, 04:14 PM UTC

   Our monitoring shows a clear improvement in voice call performance. Though, we have not yet received an update from our mobile network operator on the progress of their fault handling. We will post a new update as soon as we receive further information or observe any material change.

9. identified Oct 08, 2026, 05:11 PM UTC

   Our mobile network operator reports that SMS and mobile data services have been restored to normal operation. Voice calls remain affected and may still fail intermittently. The operator has observed an improvement but has not confirmed the fault as resolved. Calls to emergency services may therefore still be affected. The next update from our operator is expected at 21:00 CEST. A further update will be published once it has been received, or earlier should the situation change October 8, 2026 18:14 CEST

10. identified Oct 08, 2026, 05:11 PM UTC

    Our mobile network operator reports that SMS and mobile data services have been restored to normal operation. Voice calls remain affected and may still fail intermittently. The operator has observed an improvement but has not confirmed the fault as resolved. Calls to emergency services may therefore still be affected. The next update from our operator is expected at 21:00 CEST. A further update will be published once it has been received, or earlier should the situation change

11. resolved Oct 08, 2026, 06:16 PM UTC

    Our mobile network operator has confirmed that the fault within their network has been resolved and that all services are now operating normally. Voice calls are connecting as expected, including calls to emergency services, so the earlier guidance to retry a 112 call no longer applies. SMS and mobile data remain fully operational following their restoration earlier in the incident. Our monitoring also confirms normal performance across our voice platform in Norway. Telavox will follow up with the operator to obtain a full incident report. This incident will now be closed. October 8, 2026 19:11 CEST

Read the full incident report →

Started Sep 22, 2026, 03:04 PM UTC· resolved Sep 22, 2026, 03:41 PM UTC

1. investigating Sep 22, 2026, 03:04 PM UTC

   We are currently experiencing an issue that affects access to the Telavox web app, softphone and admin interface. Affected users may be unable to log in or may see errors when using these services. Our engineering teams are aware of the problem and are actively working to resolve it. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgi

2. investigating Sep 22, 2026, 03:04 PM UTC

   We are currently experiencing an issue that affects access to the Telavox web app, softphone and admin interface. Affected users may be unable to log in or may see errors when using these services. Our engineering teams are aware of the problem and are actively working to resolve it.

3. monitoring Sep 22, 2026, 03:16 PM UTC

   All services were restored at approximately 17:10 CEST/UTC+2, our engineering team continues to monitor the platform to ensure ongoing stability. September 22, 2026 17:04 CEST

4. monitoring Sep 22, 2026, 03:16 PM UTC

   All services were restored at approximately 17:10 CEST/UTC+2, our engineering team continues to monitor the platform to ensure ongoing stability.

5. resolved Sep 22, 2026, 03:41 PM UTC

   All affected services has been restored since 17:10 CEST and are operational. The incident is now being marked as resolved and closed. September 22, 2026 17:16 CEST

Read the full incident report →

Started Sep 22, 2026, 01:08 AM UTC· resolved Sep 22, 2026, 02:06 AM UTC

1. investigating Sep 22, 2026, 01:08 AM UTC

   We are currently experiencing an issue that affects access to the Telavox web app, softphone and admin interface. Affected users may be unable to log in or may see errors when using these services. Our engineering teams are aware of the problem and are actively working to resolve it. We will post our next update here by 03:30 CEST Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet

2. investigating Sep 22, 2026, 01:08 AM UTC

   We are currently experiencing an issue that affects access to the Telavox web app, softphone and admin interface. Affected users may be unable to log in or may see errors when using these services. Our engineering teams are aware of the problem and are actively working to resolve it. We will post our next update here by 03:30 CEST

3. identified Sep 22, 2026, 01:35 AM UTC

   The issue has been identified and are actively working to restore service. We will provide our next update by 04:00 CEST, or sooner if there are significant developments on service restoration prior. September 22, 2026 03:08 CEST

4. identified Sep 22, 2026, 01:35 AM UTC

   The issue has been identified and are actively working to restore service. We will provide our next update by 04:00 CEST, or sooner if there are significant developments on service restoration prior.

5. resolved Sep 22, 2026, 02:06 AM UTC

   All services were restored at approximately 03:51 CEST/UTC+2 and our engineering team continues to monitor the platform to ensure ongoing stability. This incident is now closed. September 22, 2026 03:35 CEST

Read the full incident report →

Started Sep 16, 2026, 09:32 AM UTC· resolved Sep 16, 2026, 01:20 PM UTC

1. identified Sep 16, 2026, 09:32 AM UTC

   One of our Danish mobile radio network vendors has informed us that they are currently experiencing issues on their network, causing call setup to take longer than usual. Our incident response team is in close contact with our mobile network vendor who is actively working to resolve the issue as quickly as possible. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgi

2. identified Sep 16, 2026, 09:32 AM UTC

   One of our Danish mobile radio network vendors has informed us that they are currently experiencing issues on their network, causing call setup to take longer than usual. Our incident response team is in close contact with our mobile network vendor who is actively working to resolve the issue as quickly as possible.

3. identified Sep 16, 2026, 10:00 AM UTC

   Our Danish mobile network vendor continues to work on resolving the issue. We are awaiting further information from the vendor and will provide an update as soon as it becomes available. September 16, 2026 11:32 CEST

4. identified Sep 16, 2026, 10:00 AM UTC

   Our Danish mobile network vendor continues to work on resolving the issue. We are awaiting further information from the vendor and will provide an update as soon as it becomes available.

5. identified Sep 16, 2026, 10:58 AM UTC

   The issue has been escalated internally at our Danish mobile network vendor. No estimated time of resolution is available yet. We will provide a further update as soon as more information becomes available. September 16, 2026 12:00 CEST

6. identified Sep 16, 2026, 10:58 AM UTC

   The issue has been escalated internally at our Danish mobile network vendor. No estimated time of resolution is available yet. We will provide a further update as soon as more information becomes available.

7. monitoring Sep 16, 2026, 12:24 PM UTC

   Our Danish mobile network vendor reports that service has been improving since 13:50. However, the vendor has not yet confirmed a final resolution. Work continues on their end, and users may still experience intermittent issues. We will provide an update once the vendor confirms the service is fully restored. September 16, 2026 12:58 CEST

8. monitoring Sep 16, 2026, 12:24 PM UTC

   Our Danish mobile network vendor reports that service has been improving since 13:50. However, the vendor has not yet confirmed a final resolution. Work continues on their end, and users may still experience intermittent issues. We will provide an update once the vendor confirms the service is fully restored.

9. resolved Sep 16, 2026, 01:20 PM UTC

   We have received information from our Danish mobile radio network vendor that the issue with call setup times has been resolved, and confirmed working since 13:50 (CEST). If you continue to experience any further issues, contact our support team for further assistance at [email protected]. September 16, 2026 14:24 CEST

Read the full incident report →

Started Aug 31, 2026, 12:14 PM UTC· resolved Sep 01, 2026, 07:15 AM UTC

1. investigating Aug 31, 2026, 12:14 PM UTC

   We are currently experiencing issues with our mobile telephony in Sweden, which may affecting incoming and outgoing mobile calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna

2. investigating Aug 31, 2026, 12:14 PM UTC

   We are currently experiencing issues with our mobile telephony in Sweden, which may affecting incoming and outgoing mobile calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.

3. monitoring Aug 31, 2026, 12:27 PM UTC

   Based on our latest monitoring, the issue affecting incoming and outgoing mobile calls in Sweden is no longer present, and call services have returned to normal. Our incident response team will continue to closely monitor network performance to ensure ongoing stability. August 31, 2026 14:14 CEST

4. monitoring Aug 31, 2026, 12:27 PM UTC

   Based on our latest monitoring, the issue affecting incoming and outgoing mobile calls in Sweden is no longer present, and call services have returned to normal. Our incident response team will continue to closely monitor network performance to ensure ongoing stability.

5. investigating Aug 31, 2026, 01:11 PM UTC

   Based on our latest monitoring, the issue affecting incoming and outgoing mobile calls in Sweden is still ongoing. We can conclude that the incident also includes mobile calls in Finland. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. August 31, 2026 14:27 CEST

6. investigating Aug 31, 2026, 01:11 PM UTC

   Based on our latest monitoring, the issue affecting incoming and outgoing mobile calls in Sweden is still ongoing. We can conclude that the incident also includes mobile calls in Finland. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.

7. investigating Aug 31, 2026, 02:07 PM UTC

   We are still investigating the issue of some calls not connecting. Our incident response team is still actively working on solving the issue August 31, 2026 15:11 CEST

8. investigating Aug 31, 2026, 02:07 PM UTC

   We are still investigating the issue of some calls not connecting. Our incident response team is still actively working on solving the issue

9. monitoring Aug 31, 2026, 02:39 PM UTC

   We have identified the cause and our monitoring indicating that issue is no longer present. We will continue the monitoring to verify. August 31, 2026 16:07 CEST

10. monitoring Aug 31, 2026, 02:39 PM UTC

    We have identified the cause and our monitoring indicating that issue is no longer present. We will continue the monitoring to verify.

11. monitoring Aug 31, 2026, 03:32 PM UTC

    The issue has been resolved since 16:20 CEST. We will keep the monitoring state during the evening and night before clearing the incident as fully operational. August 31, 2026 16:39 CEST

12. monitoring Aug 31, 2026, 03:32 PM UTC

    The issue has been resolved since 16:20 CEST. We will keep the monitoring state during the evening and night before clearing the incident as fully operational.

13. resolved Sep 01, 2026, 07:15 AM UTC

    The mitigation work from yesterday was successful and our monitoring system confirms that we are back to fully operational since August 31, 2026 16:20 CEST August 31, 2026 17:32 CEST

Read the full incident report →

Started Aug 31, 2026, 11:08 AM UTC· resolved Aug 31, 2026, 01:16 PM UTC

1. identified Aug 31, 2026, 11:08 AM UTC

   We are currently experiencing an incident impacting Voice over WiFi device registrations for users in Belgium and parts of Sweden. We have initiated a dialogue with our vendor to resolve the issue and will provide another update as soon as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands

2. identified Aug 31, 2026, 11:08 AM UTC

   We are currently experiencing an incident impacting Voice over WiFi device registrations for users in Belgium and parts of Sweden. We have initiated a dialogue with our vendor to resolve the issue and will provide another update as soon as more information becomes available.

3. identified Aug 31, 2026, 11:37 AM UTC

   Our vendor has confirmed an issue impacting Voice over WiFi (VoWiFi) device registrations for users in Belgium and Sweden. Troubleshooting is currently underway, and we are maintaining continuous contact with their engineering team. We will share further updates as soon as more information becomes available. August 31, 2026 13:08 CEST

4. identified Aug 31, 2026, 11:37 AM UTC

   Our vendor has confirmed an issue impacting Voice over WiFi (VoWiFi) device registrations for users in Belgium and Sweden. Troubleshooting is currently underway, and we are maintaining continuous contact with their engineering team. We will share further updates as soon as more information becomes available.

5. monitoring Aug 31, 2026, 12:32 PM UTC

   Our vendor has implemented changes, and network metrics show significant improvement. Voice over WiFi (VoWiFi) calls can now be established successfully for affected users in Belgium and Sweden. We are continuing to monitor the service closely to ensure complete stability before closing this incident. August 31, 2026 13:37 CEST

6. monitoring Aug 31, 2026, 12:32 PM UTC

   Our vendor has implemented changes, and network metrics show significant improvement. Voice over WiFi (VoWiFi) calls can now be established successfully for affected users in Belgium and Sweden. We are continuing to monitor the service closely to ensure complete stability before closing this incident.

7. resolved Aug 31, 2026, 01:16 PM UTC

   Our vendor has implemented the necessary changes and all network metrics confirm that Voice over WiFi (VoWiFi) call establishment is fully restored. Service performance across Belgium and Sweden has returned to normal. We will now proceed with closing this incident. August 31, 2026 14:32 CEST

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Started Aug 19, 2026, 08:44 AM UTC· resolved Aug 19, 2026, 04:29 PM UTC

1. investigating Aug 19, 2026, 08:44 AM UTC

   We are currently investigating a disruption in our mobile provisioning services in Finland. This may impact activations of Simcards, and configuration or updates to mobile subscriptions. Our incident response team is actively investigating the issue together with our vendor and working to resolve it as quickly as possible. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84

2. investigating Aug 19, 2026, 08:44 AM UTC

   We are currently investigating a disruption in our mobile provisioning services in Finland. This may impact activations of Simcards, and configuration or updates to mobile subscriptions. Our incident response team is actively investigating the issue together with our vendor and working to resolve it as quickly as possible.

3. identified Aug 19, 2026, 09:27 AM UTC

   The root cause of the ongoing provisioning issue has been identified by our Finnish mobile network vendor. They are actively working with their upstream provider to implement a resolution. We will continue to share updates as progress is made. August 19, 2026 10:44 CEST

4. identified Aug 19, 2026, 09:27 AM UTC

   The root cause of the ongoing provisioning issue has been identified by our Finnish mobile network vendor. They are actively working with their upstream provider to implement a resolution. We will continue to share updates as progress is made.

5. identified Aug 19, 2026, 10:34 AM UTC

   Active restoration efforts are currently in progress. Our vendor and their upstream partner are working directly to resolve the provisioning issue and return all services to normal operation. We will continue to update as soon as we have more information. August 19, 2026 11:27 CEST

6. identified Aug 19, 2026, 10:34 AM UTC

   Active restoration efforts are currently in progress. Our vendor and their upstream partner are working directly to resolve the provisioning issue and return all services to normal operation. We will continue to update as soon as we have more information.

7. identified Aug 19, 2026, 12:14 PM UTC

   Restoration efforts remains. Our vendor and their upstream partner are actively working to resolve the issues with provisioning and bring services back to normal as quickly as possible. We will continue to share updates as progress is made. August 19, 2026 12:34 CEST

8. identified Aug 19, 2026, 12:14 PM UTC

   Restoration efforts remains. Our vendor and their upstream partner are actively working to resolve the issues with provisioning and bring services back to normal as quickly as possible. We will continue to share updates as progress is made.

9. identified Aug 19, 2026, 02:38 PM UTC

   The provisioning issue is still ongoing. We are maintaining continuous communication with our vendor to monitor their progress and will update this page as soon as we receive further information. August 19, 2026 14:14 CEST

10. identified Aug 19, 2026, 02:38 PM UTC

    The provisioning issue is still ongoing. We are maintaining continuous communication with our vendor to monitor their progress and will update this page as soon as we receive further information.

11. resolved Aug 19, 2026, 04:29 PM UTC

    Our upstream vendor has deployed a fix to resolve the underlying issue affecting provisioning in Finland. Telavox have conducted end-to-end verification and confirmed that the provisioning workflow is now fully operational and functioning normally. The incident was resolved at aproximately 18:30 EEST(UTC+3) If you still experience any residual issues, please reach out to our support team for further assistance. August 19, 2026 16:38 CEST

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Started Aug 11, 2026, 07:26 AM UTC· resolved Aug 11, 2026, 08:09 AM UTC

1. identified Aug 11, 2026, 07:26 AM UTC

   We are currently experiencing a disruption affecting one of our Swedish mobile provisioning services. As a result, customers may encounter issues when activating or making changes to SIM cards associated with our mobile subscriptions. The issue has been identified on one of our Swedish mobile network vendor's side. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin

2. identified Aug 11, 2026, 07:26 AM UTC

   We are currently experiencing a disruption affecting one of our Swedish mobile provisioning services. As a result, customers may encounter issues when activating or making changes to SIM cards associated with our mobile subscriptions. The issue has been identified on one of our Swedish mobile network vendor's side.

3. resolved Aug 11, 2026, 08:09 AM UTC

   The issue affecting Mobile Provisioning Services in Sweden has been resolved as of approximately 10:02 CEST, following troubleshooting alongside with our vendor. Activating and making changes to SIM cards associated with our mobile subscriptions is now working normally again. If you continue to experience any further issues, contact your support team for further assistance. August 11, 2026 09:26 CEST

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Started Aug 03, 2026, 07:47 AM UTC· resolved Aug 04, 2026, 08:16 AM UTC

1. investigating Aug 03, 2026, 07:47 AM UTC

   We are currently experiencing a disruption in our deskphone and terminal services. This may affect all calls and services. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna [+681]

2. investigating Aug 03, 2026, 07:47 AM UTC

   We are currently experiencing a disruption in our deskphone and terminal services. This may affect all calls and services. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.

3. identified Aug 03, 2026, 08:14 AM UTC

   We have identified the cause of the disruption affecting our deskphone and terminal services. Our incident response team is actively working to restore full functionality. We are currently seeing early indications that call services are beginning to recover. However, we are continuing to monitor closely and will confirm once services are fully stable. August 3, 2026 09:47 CEST

4. identified Aug 03, 2026, 08:14 AM UTC

   We have identified the cause of the disruption affecting our deskphone and terminal services. Our incident response team is actively working to restore full functionality. We are currently seeing early indications that call services are beginning to recover. However, we are continuing to monitor closely and will confirm once services are fully stable.

5. monitoring Aug 03, 2026, 08:33 AM UTC

   We can confirm that the issue has been fully resolved, with all services operating normally since 09:50. Our team will continue to monitor the situation to ensure sustained stability. August 3, 2026 10:14 CEST

6. monitoring Aug 03, 2026, 08:33 AM UTC

   We can confirm that the issue has been fully resolved, with all services operating normally since 09:50. Our team will continue to monitor the situation to ensure sustained stability.

7. resolved Aug 03, 2026, 08:43 AM UTC

   All services are now fully operational. August 3, 2026 10:33 CEST

8. resolved Aug 03, 2026, 08:43 AM UTC

   All services are now fully operational.

9. identified Aug 03, 2026, 09:01 AM UTC

   We are once again experiencing a disruption affecting our deskphone and terminal services. This may impact all calls and services. Our incident response team has resumed investigating and is working to resolve the issue as quickly as possible. August 3, 2026 10:43 CEST

10. identified Aug 03, 2026, 09:01 AM UTC

    We are once again experiencing a disruption affecting our deskphone and terminal services. This may impact all calls and services. Our incident response team has resumed investigating and is working to resolve the issue as quickly as possible.

11. identified Aug 03, 2026, 09:30 AM UTC

    We are continuing to investigate the disruption affecting our deskphone and terminal services. Our incident response team remains fully engaged and is working to resolve the issue as quickly as possible. August 3, 2026 11:01 CEST

12. identified Aug 03, 2026, 09:30 AM UTC

    We are continuing to investigate the disruption affecting our deskphone and terminal services. Our incident response team remains fully engaged and is working to resolve the issue as quickly as possible.

13. identified Aug 03, 2026, 09:59 AM UTC

    Our incident response team remains fully focused on resolving the disruption affecting our deskphone and terminal services, with the aim of restoring normal operation as soon as possible. August 3, 2026 11:30 CEST

14. identified Aug 03, 2026, 09:59 AM UTC

    Our incident response team remains fully focused on resolving the disruption affecting our deskphone and terminal services, with the aim of restoring normal operation as soon as possible.

15. identified Aug 03, 2026, 10:31 AM UTC

    We are now seeing gradual improvements across service levels, though work remains ongoing to restore full, stable operation. August 3, 2026 11:59 CEST

16. identified Aug 03, 2026, 10:31 AM UTC

    We are now seeing gradual improvements across service levels, though work remains ongoing to restore full, stable operation.

17. monitoring Aug 03, 2026, 11:00 AM UTC

    Service traffic is steadily returning to normal. Our team is maintaining monitoring throughout the day to safeguard continued stability. August 3, 2026 12:31 CEST

18. monitoring Aug 03, 2026, 11:00 AM UTC

    Service traffic is steadily returning to normal. Our team is maintaining monitoring throughout the day to safeguard continued stability.

19. monitoring Aug 03, 2026, 12:48 PM UTC

    Issues affecting our deskphone and terminal services are still ongoing. The team is monitoring closely and working to get things back to normal. A further update will follow soon. August 3, 2026 13:00 CEST

20. monitoring Aug 03, 2026, 12:48 PM UTC

    Issues affecting our deskphone and terminal services are still ongoing. The team is monitoring closely and working to get things back to normal. A further update will follow soon.

21. monitoring Aug 03, 2026, 01:23 PM UTC

    We have implemented changes to address the root cause of the disruption affecting our deskphone and terminal services. Initial signs are positive, and we are closely monitoring call and service traffic to confirm the improvement is sustained. We will continue to monitor closely over the coming hours and provide a further update once we can confirm full stability. August 3, 2026 14:48 CEST

22. monitoring Aug 03, 2026, 01:23 PM UTC

    We have implemented changes to address the root cause of the disruption affecting our deskphone and terminal services. Initial signs are positive, and we are closely monitoring call and service traffic to confirm the improvement is sustained. We will continue to monitor closely over the coming hours and provide a further update once we can confirm full stability.

23. monitoring Aug 03, 2026, 02:07 PM UTC

    The changes we implemented did not have the effect we were hoping for, and issues affecting our deskphone and terminal services are still ongoing. The team is continuing to investigate and working to get things back to normal.

24. monitoring Aug 03, 2026, 03:04 PM UTC

    The root cause has now been identified, and we've applied a fix that we're confident resolves the issue. Services are stable again, and although everything appears to be working as expected, we'll keep monitoring closely through the afternoon, evening and night to make sure it stays that way. A concluding update will be provided tomorrow.

25. monitoring Aug 03, 2026, 03:17 PM UTC

    Updating status to Operational to reflect current status

Read the full incident report →

Started Jul 14, 2026, 03:12 PM UTC· resolved Jul 14, 2026, 06:09 PM UTC

1. investigating Jul 14, 2026, 03:12 PM UTC

   We are currently experiencing a service disruption affecting mobile and fixed voice quality in Denmark. Our vendor has confirmed the issue and is actively investigating the root cause. We will provide an update as soon as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wa

2. investigating Jul 14, 2026, 03:12 PM UTC

   We are currently experiencing a service disruption affecting mobile and fixed voice quality in Denmark. Our vendor has confirmed the issue and is actively investigating the root cause. We apologize for the inconvenience and will provide an update as soon as more information becomes available.

3. investigating Jul 14, 2026, 03:44 PM UTC

   Our vendor continues to investigate the root cause and is working to resolve the issue. We will provide another update as soon as more information becomes available. July 14, 2026 17:12 CEST

4. investigating Jul 14, 2026, 03:44 PM UTC

   Our vendor continues to investigate the root cause and is working to resolve the issue. We will provide another update as soon as more information becomes available.

5. investigating Jul 14, 2026, 04:25 PM UTC

   Our vendor continues to actively work on resolving the issue. Together with the vendor, we are exploring possible ways to reduce the impact while efforts to resolve the issue continue. We will provide another update as soon as more information becomes available. July 14, 2026 17:44 CEST

6. investigating Jul 14, 2026, 04:25 PM UTC

   Our vendor continues to actively work on resolving the issue. Together with the vendor, we are exploring possible ways to reduce the impact while efforts to resolve the issue continue. We will provide another update as soon as more information becomes available.

7. investigating Jul 14, 2026, 05:18 PM UTC

   There are no new updates at this time. Our vendor continues to actively work on resolving the issue, and we will share further information as soon as it becomes available. July 14, 2026 18:25 CEST

8. investigating Jul 14, 2026, 05:18 PM UTC

   There are no new updates at this time. Our vendor continues to actively work on resolving the issue, and we will share further information as soon as it becomes available.

9. monitoring Jul 14, 2026, 05:52 PM UTC

   The issue has been resolved following mitigation implemented by our vendor. We will continue to monitor the service to ensure stability before closing this incident. July 14, 2026 19:18 CEST

10. monitoring Jul 14, 2026, 05:52 PM UTC

    The issue has been resolved following mitigation implemented by our vendor. We will continue to monitor the service to ensure stability before closing this incident.

11. resolved Jul 14, 2026, 06:09 PM UTC

    All systems are functioning normally, and the incident is now closed. If you continue to experience any further issues, contact your support team for further assistance. July 14, 2026 19:52 CEST

Read the full incident report →

Started Jul 14, 2026, 01:34 AM UTC· resolved Jul 14, 2026, 03:12 AM UTC

1. investigating Jul 14, 2026, 01:34 AM UTC

   We are currently investigating an intermittent issue affecting our Fixed Telephony services. Customers may experience difficulties when placing or receiving fixed-line calls, including connected calls with no audio. Our incident response team is actively investigating the issue. We are working to identify the root cause and restore full service as quickly as possible. We will provide updates as soon as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] Uni

2. investigating Jul 14, 2026, 01:34 AM UTC

   We are currently investigating an intermittent issue affecting our Fixed Telephony services. Customers may experience difficulties when placing or receiving fixed-line calls, including connected calls with no audio. Our incident response team is actively investigating the issue. We are working to identify the root cause and restore full service as quickly as possible. We will provide updates as soon as more information becomes available.

3. investigating Jul 14, 2026, 02:02 AM UTC

   We are continuing to investigate the issue affecting our Fixed Telephony services. Our incident response team are actively working to identify the root cause, assess the impact, and restore normal service. We will provide updates as soon as more information becomes available. July 14, 2026 03:34 CEST

4. investigating Jul 14, 2026, 02:02 AM UTC

   We are continuing to investigate the issue affecting our Fixed Telephony services. Our incident response team are actively working to identify the root cause, assess the impact, and restore normal service. We will provide updates as soon as more information becomes available.

5. investigating Jul 14, 2026, 02:34 AM UTC

   We are continuing to investigate the issue affecting our Fixed Telephony services. There are no significant changes to report at this time. Our incident response team continues to investigate the cause of the issue and working towards restoring normal service. Further updates will be provided as more information becomes available. July 14, 2026 04:02 CEST

6. investigating Jul 14, 2026, 02:34 AM UTC

   We are continuing to investigate the issue affecting our Fixed Telephony services. There are no significant changes to report at this time. Our incident response team continues to investigate the cause of the issue and working towards restoring normal service. Further updates will be provided as more information becomes available.

7. monitoring Jul 14, 2026, 02:59 AM UTC

   The issue affecting our Fixed Telephony services has been resolved. Our incident response team has implemented corrective actions that have restored normal service. We will continue to monitor to ensure services remain stable, before closing this incident. July 14, 2026 04:34 CEST

8. monitoring Jul 14, 2026, 02:59 AM UTC

   The issue affecting our Fixed Telephony services has been resolved. Our incident response team has implemented corrective actions that have restored normal service. We will continue to monitor to ensure services remain stable, before closing this incident.

9. resolved Jul 14, 2026, 03:12 AM UTC

   The issue affecting our Fixed Telephony services has been resolved. Services have remained stable following the corrective actions taken by our teams. We are closing this incident. July 14, 2026 04:59 CEST

Read the full incident report →

Started Jun 24, 2026, 06:24 PM UTC· resolved Jun 25, 2026, 02:52 PM UTC

1. monitoring Jun 24, 2026, 06:24 PM UTC

   A fix has been deployed for the recent issue affecting the Telavox Desktop Application on MacOS. At approximately 16:00 CEST on June 24, 2026, a software update (version 2.3.1) was released. This specific version introduced an issue exclusively for MacOS users, causing the User Interface to fail to load while the application continued to run in the background. A corrected version (2.3.2) was released at aproximately 4 hours later at 20:02 CEST to resolve this behavior. Note for users on version 2.3.0: If your application is currently running version 2.3.0, it will automatically update directly to version 2.3.2. You do not need to take any manual action and will not be affected by this issue. Required Action for Affected Users Due to the nature of the issue, the automatic update mechanism is unable to pull the fix automatically on affected MacOS devices. To restore service, please perform the following manual steps: 1) Uninstall version 2.3.1 from your MacOS device. 2) Download and install the new, fixed version (2.3.2) directly from telavox.se/appar Workaround for Users Without Administrative Rights If you are unable to reinstall the application due to administrative restrictions on your device, you can use our web client as a temporary workaround: 1) Log in to the web client at app.telavox.com. 2) Go to the Settings (gear) icon. 3) Go to Telephony & Audio 4) Make sure that Incoming Calls is turned on to receive calls directly through your browser. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+59

2. monitoring Jun 24, 2026, 06:24 PM UTC

   A fix has been deployed for the recent issue affecting the Telavox Desktop Application on MacOS. At approximately 16:00 CEST on June 24, 2026, a software update (version 2.3.1) was released. This specific version introduced an issue exclusively for MacOS users, causing the User Interface to fail to load while the application continued to run in the background. A corrected version (2.3.2) was released at aproximately 4 hours later at 20:02 CEST to resolve this behavior. Note for users on version 2.3.0: If your application is currently running version 2.3.0, it will automatically update directly to version 2.3.2. You do not need to take any manual action and will not be affected by this issue. Required Action for Affected Users Due to the nature of the issue, the automatic update mechanism is unable to pull the fix automatically on affected MacOS devices. To restore service, please perform the following manual steps: 1) Uninstall version 2.3.1 from your MacOS device. 2) Download and install the new, fixed version (2.3.2) directly from telavox.se/appar Workaround for Users Without Administrative Rights If you are unable to reinstall the application due to administrative restrictions on your device, you can use our web client as a temporary workaround: 1) Log in to the web client at app.telavox.com. 2) Go to the Settings (gear) icon. 3) Make sure that Incoming Calls is turned on to receive calls directly through your browser.

3. resolved Jun 25, 2026, 02:52 PM UTC

   This incident has been resolved since Yesterday 2026-06-24 at 20:02 CEST. The fix is live in version 2.3.2. For the vast majority of users, no action is required. However, if you are still experiencing a blank user interface on MacOS, you may need to manually reinstall the app. Required Action for Affected Users: Uninstall version 2.3.1 from your MacOS device. Download and install the new version (2.3.2) directly from telavox.se/appar. If you are still experiencing issues after completing these steps, please don't hesitate to reach out to our support team for further assistance. June 24, 2026 20:24 CEST

Read the full incident report →

Started Jun 17, 2026, 07:49 AM UTC· resolved Jun 17, 2026, 08:01 AM UTC

1. investigating Jun 17, 2026, 07:49 AM UTC

   We are currently investigating an incident affecting mobile data connectivity in Sweden. Users may experience slow or failed data connections. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wall

2. investigating Jun 17, 2026, 07:49 AM UTC

   We are currently investigating an incident affecting mobile data connectivity in Sweden. Users may experience slow or failed data connections. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.

3. monitoring Jun 17, 2026, 07:57 AM UTC

   Following the implementation of corrective actions, mobile data services are now recovering and functioning as expected. We will continue monitoring the situation to verify that all services are fully restored and stable. Data services are now recovering and functioning as expected. June 17, 2026 09:49 CEST

4. resolved Jun 17, 2026, 08:01 AM UTC

   The issue affecting mobile data services in Sweden has been resolved as of 09:48 CEST. If you continue to experience any further issues, contact our support team for further assistance at [email protected] We will now proceed with closing this incident. June 17, 2026 09:57 CEST

Read the full incident report →

Started Jun 02, 2026, 05:17 AM UTC· resolved Jun 02, 2026, 06:22 AM UTC

1. investigating Jun 02, 2026, 05:17 AM UTC

   There is currently a problem reaching our softphone and home/flow/ user interface. Users may experience increased load times and problem accessing all services related to the Home/flow user interface and our applications. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Vie

2. investigating Jun 02, 2026, 05:17 AM UTC

   There is currently a problem reaching our softphone and home/flow/ user interface. Users may experience increased load times and problem accessing all services related to the Home/flow user interface and our applications. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.

3. monitoring Jun 02, 2026, 05:45 AM UTC

   Systems returned to full operational status at 07:25 CEST. We have verified that all services are now performing within normal parameters. We will maintain close oversight of the environment through the next cycle to ensure stability. June 2, 2026 07:17 CEST

4. monitoring Jun 02, 2026, 05:45 AM UTC

   Systems returned to full operational status at 07:25 CEST. We have verified that all services are now performing within normal parameters. We will maintain close oversight of the environment through the next cycle to ensure stability.

5. resolved Jun 02, 2026, 06:22 AM UTC

   All affected services were restored at 07:25 CEST and are now operational. The incident is now being marked as resolved and closed. June 2, 2026 07:45 CEST

Read the full incident report →

Started Jun 01, 2026, 12:03 PM UTC· resolved Jun 01, 2026, 01:24 PM UTC

1. investigating Jun 01, 2026, 12:03 PM UTC

   We are currently experiencing issues with our mobile telephony in Sweden, which may affecting incoming and outgoing mobile calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna

2. investigating Jun 01, 2026, 12:03 PM UTC

   We are currently experiencing issues with our mobile telephony in Sweden, which may affecting incoming and outgoing mobile calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.

3. investigating Jun 01, 2026, 12:30 PM UTC

   We have identified the issue and the issue is also affecting mobile data services in Sweden, in addition to incoming and outgoing calls Our incident response team is actively investigating the root cause, and we are currently in contact with our subprovider to resolve the issue. June 1, 2026 14:03 CEST

4. investigating Jun 01, 2026, 12:30 PM UTC

   We have identified the issue and the issue is also affecting mobile data services in Sweden, in addition to incoming and outgoing calls Our incident response team is actively investigating the root cause, and we are currently in contact with our subprovider to resolve the issue.

5. investigating Jun 01, 2026, 01:00 PM UTC

   Investigation is ongoing. We are actively collaborating with our subprovider to address the issues affecting mobile calls and data in Sweden. Further updates will be provided as soon as they become available. June 1, 2026 14:30 CEST

6. investigating Jun 01, 2026, 01:00 PM UTC

   Investigation is ongoing. We are actively collaborating with our subprovider to address the issues affecting mobile calls and data in Sweden. Further updates will be provided as soon as they become available.

7. monitoring Jun 01, 2026, 01:11 PM UTC

   We are currently seeing signs of improvement and increased stability across our mobile services in Sweden. Our team, along with our subprovider, is continuing to monitor the situation closely to ensure full service is completely restored. If you are still experiencing connectivity issues, we recommend toggling Flight Mode on and off to refresh your network connection.

8. monitoring Jun 01, 2026, 01:11 PM UTC

   We are currently seeing signs of improvement and increased stability across our mobile services in Sweden. Our team, along with our subprovider, is continuing to monitor the situation closely to ensure full service is completely restored. If you are still experiencing connectivity issues, we recommend toggling Flight Mode on and off to refresh your network connection. June 1, 2026 15:00 CEST

9. resolved Jun 01, 2026, 01:24 PM UTC

   The mobile connectivity issues in Sweden have been successfully resolved. Services began recovering and returned to full functionality at approximately 15:08 CEST. Our team and subprovider will continue to monitor performance to ensure ongoing stability. Note: If your device has not automatically reconnected, please toggle Flight Mode (On/Off) or restart your mobile device to refresh your connection. June 1, 2026 15:11 CEST

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Started May 04, 2026, 11:55 AM UTC· resolved May 04, 2026, 12:47 PM UTC

1. investigating May 04, 2026, 11:55 AM UTC

   There is currently technical difficulties with call transfers affecting queue calls across our applications. Our engineering team is investigating the root cause and working toward a resolution. We will provide updates as soon as more information is available.

2. identified May 04, 2026, 12:19 PM UTC

   The root cause has been identified and our engineering team is currently deploying a fix. We are monitoring the results closely and we will provide another update as soon as service is fully restored.

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Started Apr 30, 2026, 06:45 AM UTC· resolved Apr 30, 2026, 09:29 AM UTC

1. investigating Apr 30, 2026, 06:45 AM UTC

   We are currently experiencing a disruption affecting one of our Danish mobile provisioning services. As a result, customers may encounter issues when activating or making changes to Danish mobile subscriptions. Our incident response team is actively collaborating with our Danish mobile network vendor to resolve the issue as quickly as possible.

2. investigating Apr 30, 2026, 07:58 AM UTC

   Our Danish mobile network vendor is actively working toward a resolution. At this time, no estimated time to resolution (ETR) is available. We remain in close contact with the vendor and will continue to share updates as soon as new information becomes available.

3. monitoring Apr 30, 2026, 08:53 AM UTC

   We are receiving reports that service is beginning to stabilize for users. However, our vendor has not yet confirmed a final resolution. Work continues on their end and you may still experience intermittent connectivity or performance issues. We will provide a update once the vendor confirms the service is fully restored.

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Started Apr 30, 2026, 12:06 AM UTC· resolved Apr 30, 2026, 12:45 AM UTC

1. investigating Apr 30, 2026, 12:06 AM UTC

   We are currently investigating a network issue that is causing intermittent failures to some of our services, including voice services. Our engineering teams is working to identify the full scope of the incident. We will provide further updates as more information becomes available.

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