Socure Outage History
Socure is up right nowPingoru has recorded 52 incidents for Socure: 52 in the last 12 months and 19 in the last 90 days.
Incidents, newest first
Notice January 26, 2026 RETROACTIVE: [SEV3] - Duplicate Watchlist alerts from United States Drug Enforcement Agency Fugitives list (DEA) 3h 46m Global Watchlist Screening with Monitoring, Watchlist Standard, Watchlist Plus, Watchlist Premier
Started Jan 26, 2026, 02:54 PM UTC· resolved Jan 26, 2026, 06:40 PM UTC
- resolved Jan 26, 2026, 05:08 PM UTC
On Wednesday January 21st, the DEA website experienced a technical issue where a number of the entities listed on their United States Drug Enforcement Agency Fugitives list no longer appeared on their website. On Wednesday, Jan 21 at 9:54 AM EST, our data ingestion system interpreted this failure to retrieve these entities as entity deletions, and as a result monitoring alerts were triggered to your system indicating that these entities were removed. By Wednesday, January 21 at 1:40 PM EST, we restored the incorrectly deleted entities in our database, after which the data was fully available again. Additional corrective monitoring alerts were triggered for entities that were added back as part of the data correction. During this period of time, any entities who are screened but not monitored against this list may have incorrectly not received a match against the United States Drug Enforcement Agency Fugitives list.
Minor January 16, 2026 RETROACTIVE: [SEV3] - Admin Dashboard Transaction Display Issue – Admin Dashboard
Started Jan 16, 2026, 09:52 PM UTC· resolved Jan 16, 2026, 09:52 PM UTC
- resolved Jan 16, 2026, 09:52 PM UTC
Earlier today, between approximately 12:29 PM and 1:10 PM ET, an issue with the Admin Dashboard prevented users from viewing transactions. Transactions have since been displaying as expected. Apologies for the inconvenience. All Socure services are fully operational at this time.