Smartsheet Outage History
Smartsheet is up right nowPingoru has recorded 60 incidents for Smartsheet: 33 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 12 of 720 (2%) |
| May 2026 | 1 | 7 of 744 (1%) |
| June 2026 | 4 | 354 of 720 (49%) |
| July 2026 | 2 | 49 of 744 (7%) |
| August 2026 | 4 | 14 of 744 (2%) |
| September 2026 | 4 | 19 of 720 (3%) |
| October 2026 | 1 | 5 of 593 (1%) |
Incidents, newest first
Major April 30, 2025 Smartsheet access issues and unexpected errors 2h 56m Email Notifications, REST API, Calendar, Smartsheet Login and 31 more
Started Apr 30, 2025, 05:37 AM UTC· resolved Apr 30, 2025, 08:34 AM UTC
- investigating Apr 30, 2025, 05:37 AM UTC
We are currently investigating some customer reports of issues and unexpected errors while logging in to the app, accessing assets, and navigating the site. We will continue to provide frequent updates as we work towards resolution.
- identified Apr 30, 2025, 05:57 AM UTC
We have identified mitigations for the issue and are taking action to resolve. The service is beginning to recover and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.
- monitoring Apr 30, 2025, 06:24 AM UTC
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
- resolved Apr 30, 2025, 08:34 AM UTC
This incident has been resolved
- postmortem Apr 30, 2025, 08:58 AM UTC
Starting at 10:15 PM Pacific Time on April 29th, 2025, some users experienced unexpected errors when logging in, navigating the application, or using the premium apps and API. Our engineering teams identified an issue with our load balancers and took mitigative action. The service fully recovered at 11:20 PM.