Is Screencastify down?
Last checked 3m agoActive incident: Google Authorization Error Preventing Access
Screencastify is reporting a partial outage right now (last checked 3m ago). Some components are affected; others remain operational.
Real-time Screencastify status, recent outages, and incident history — pulled directly from Screencastify's official status page at https://status.screencastify.com every 5 minutes. Pingoru tracks 7 Screencastify services and has captured 5 incidents in the last 90 days (98.73% uptime). Get email, Slack, Discord, or webhook alerts the moment Screencastify reports a new incident — free for 3 monitors, no credit card.
Active incident 1
- Watch PageDownloads and exports
Timeline · 2 updates
- identified · Sep 14, 2026, 06:46 PM UTC
We have identified an issue where some users may receive an “Authorization blocked: Authorization error” message when attempting to access Screencastify or grant Google Drive permissions. Our Engineering team has identified the cause and is working toward a permanent resolution. Workaround: Affected users can restore access by removing Screencastify from their Google Account connections and then reconnecting their account: Visit your Google Account and navigate to Security → Your connections to third-party apps & services. Select Screencastify and choose Delete all connections or Remove Access. Return to Screencastify and select Sign in with Google. Select your Google account and accept the prompts to restore access. We’ll provide additional updates here as our Engineering team works toward a permanent resolution.
- monitoring · Sep 16, 2026, 03:52 PM UTC
Our Engineering team has deployed a permanent fix for the Google authorization issue and we are monitoring the results. As part of the resolution, affected users may need to refresh their Google Drive permissions. If prompted to reconnect or reauthorize Screencastify, please sign in with Google and accept the requested permissions. If you continue to receive an "Authorization blocked: Authorization error” message, remove Screencastify from your Google Account connections and reconnect: 1. Navigate to Google Account → Security → Your connections to third-party apps & services. 2. Select Screencastify and choose Delete all connections or Remove Access. 3. Return to Screencastify and select Sign in with Google. 4. Select your Google account and accept the prompts to restore access. Videos stored in Google Drive may also be temporarily unavailable for playback until the video owner has signed back in and restored their Drive permissions. We’ll continue monitoring for any remaining impact.
Latest: Our Engineering team has deployed a permanent fix for the Google authorization issue and we are monitoring the results. As part of the resolution, affected users may need to refres…
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Recent outages & incidents
Past 90 days- New recordings
Timeline · 4 updates
- investigating · Sep 14, 2026, 05:27 PM UTC
We are investigating an issue where the webcam may not appear as expected when starting a Full Screen recording. Our team is actively working to identify and resolve the issue. Workaround: If your webcam does not appear, open the drawing tools, turn the camera off, and then turn it back on. The webcam should then display as expected. We’ll provide additional updates here as they become available.
- identified · Sep 15, 2026, 05:42 PM UTC
Our team has identified a fix for the issue causing the webcam not to appear during full screen recordings. We’ll provide another update once the fix has been released.
- monitoring · Sep 16, 2026, 03:30 PM UTC
The fix for the webcam not appearing during full screen recordings has been released for Chrome users. Chrome users should ensure they are using the latest version of the Screencastify extension to receive the fix. No additional action is required. The fix for Microsoft Edge users is still pending approval and publication. We’ll continue monitoring and will provide another update once the Edge extension has been released.
- resolved · Sep 18, 2026, 04:48 PM UTC
The fix for the webcam not appearing during full screen recordings is now available for both Chrome and Microsoft Edge users. Users should ensure they are using the latest version of the Screencastify extension to receive the fix. No additional action is required. This incident is now resolved.
Latest: The fix for the webcam not appearing during full screen recordings is now available for both Chrome and Microsoft Edge users. Users should ensure they are using the latest version …
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Timeline · 3 updates
- investigating · Aug 06, 2026, 08:07 PM UTC
We are investigating reports that some users may not receive their account verification email when signing up for Screencastify, preventing them from completing the registration process. Our Engineering team is actively investigating the underlying cause. If you are affected, you may not receive the verification email after creating your account. We will provide updates on this page as more information becomes available.
- identified · Aug 12, 2026, 06:28 PM UTC
The issue has been identified and a fix is being implemented.
- resolved · Sep 05, 2026, 11:50 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Jul 14, 2026, 07:24 PM UTC
We have resolved an incident that affected login, video playback, and recording. During this incident, some users were unable to sign in, access existing recordings, or create new recordings. Our engineering team identified the issue, implemented a fix, and confirmed that all affected services have been restored. We apologize for the disruption and appreciate your patience while we worked to resolve the issue.
Latest: We have resolved an incident that affected login, video playback, and recording. During this incident, some users were unable to sign in, access existing recordings, or create new …
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See the full Screencastify outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Screencastify outage history →Or sign up free to get alerts when Screencastify breaks · 10 free monitors · No credit card
- Started Sep 14, 2026, 06:46 PM UTC · ● 24d 15h
- Started Sep 14, 2026, 05:27 PM UTC · Resolved Sep 18, 2026, 04:48 PM UTC · 3d 23h
- Verification Email Delivery Issues ResolvedStarted Aug 06, 2026, 08:07 PM UTC · Resolved Sep 05, 2026, 11:50 AM UTC · 29d 15h
- Started Jul 12, 2026, 09:30 PM UTC · Resolved Jul 12, 2026, 09:30 PM UTC · —