Scaleway Outage History
Scaleway degraded · 4 active incidents · 2 long-running issues View live status →Pingoru has recorded 363 incidents for Scaleway: 362 in the last 12 months and 133 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 36 | 646 of 720 (90%) |
| May 2026 | 45 | 723 of 744 (97%) |
| June 2026 | 60 | 575 of 720 (80%) |
| July 2026 | 65 | 654 of 744 (88%) |
| August 2026 | 34 | 572 of 744 (77%) |
| September 2026 | 47 | 720 of 720 (100%) |
| October 2026 | 44 | 596 of 596 (100%) |
Incidents, newest first
Minor March 25, 2026 [Generative APIs] - [fr-par] Increased response times for Qwen-3-235B-A22-Instruct 8h 32m Generative API
Started Mar 25, 2026, 09:42 AM UTC· resolved Mar 25, 2026, 06:15 PM UTC
- investigating Mar 25, 2026, 09:42 AM UTC
Qwen-3-235B-A22-Instruct is currently experiencing increased response times. We are investigating the situation.
- resolved Mar 25, 2026, 06:15 PM UTC
This incident has been resolved.
Minor March 25, 2026 [Network infrastructure] - DC5 Room 1 Rack B43 - Public switch rebooted 1m Network
Started Mar 25, 2026, 08:39 AM UTC· resolved Mar 25, 2026, 08:41 AM UTC
- investigating Mar 25, 2026, 08:39 AM UTC
At 21h35 UTC+1, a public switch in room 1-rack b43 rebooted, causing all attached servers to lose public connectivity until the switch came back online at 21h46 UTC+1.
- investigating Mar 25, 2026, 08:41 AM UTC
At 21h35 UTC+1, a public switch in room 1-rack b43 rebooted, causing all attached servers to lose public connectivity until the switch came back online at 21h46 UTC+1.
- resolved Mar 25, 2026, 08:41 AM UTC
This incident has been resolved.
Major March 24, 2026 [OBJS] - [world] - Failures on ranged request on SSE enabled objects 51d 19h Object Storage
Started Mar 24, 2026, 02:27 PM UTC· resolved May 15, 2026, 09:53 AM UTC
- identified Mar 24, 2026, 02:27 PM UTC
Ranged GetObject requests on SSE-(C/ONE) objects might fail, no impact on user data, a fix has been found and will be deployed shortly.
- identified May 06, 2026, 02:03 PM UTC
A fix for fr-par and pl-waw region have been deployed, next regions will follow soon
- resolved May 15, 2026, 09:53 AM UTC
The fix have been deployed in every region
Minor March 24, 2026 [MongoDB] - FR-PAR - DNS resolution failure 37m Databases
Started Mar 24, 2026, 01:55 PM UTC· resolved Mar 24, 2026, 02:32 PM UTC
- investigating Mar 24, 2026, 01:55 PM UTC
We are currently experiencing an issue with DNS resolution for entries related to the Private Network, which is affecting MongoDB SRV record lookups. This is preventing some customers from connecting to their MongoDB instances when using Private Network endpoints. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible. We sincerely apologise for the inconvenience and will share updates as soon as more information becomes available.
- resolved Mar 24, 2026, 02:32 PM UTC
This incident has been resolved.
Minor March 23, 2026 [Cockpit] - [nl-ams] - errors on query for Scaleway Logs Datasources 13d 21h nl-ams-1, nl-ams-2, nl-ams-3, Observability
Started Mar 23, 2026, 10:25 AM UTC· resolved Apr 06, 2026, 08:18 AM UTC
- investigating Mar 23, 2026, 10:25 AM UTC
Some querier pods are not restarting after Kubernetes upgrade, causing errors when querying Scaleway Logs Datasources. This may impact the ability to view and analyze logs.
- monitoring Mar 23, 2026, 10:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 06, 2026, 08:18 AM UTC
This incident has been resolved.
Minor March 20, 2026 [Dedibox dedicated servers] - fr-par-1 DC3 - Room 4-6 Rack A08 PUB switch is down 5h 11m Dedibox, Network
Started Mar 20, 2026, 10:37 AM UTC· resolved Mar 20, 2026, 03:49 PM UTC
No vendor updates were posted for this incident.
Major March 19, 2026 [Account API] - fr-par-1 Users can't receive login email 6d 14h Account
Started Mar 19, 2026, 07:09 PM UTC· resolved Mar 26, 2026, 09:35 AM UTC
- investigating Mar 19, 2026, 07:09 PM UTC
Users are currently unable to receive login emails due to a technical issue affecting the Account API in the fr-par-1 region.
- monitoring Mar 19, 2026, 07:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2026, 09:35 AM UTC
This incident has been resolved.
Notice March 17, 2026 [VPC][AMS][WAW] DNS Resolution Incident in Isolated Kapsule Clusters – nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1 and 4 more
Started Mar 17, 2026, 05:18 PM UTC· resolved Mar 17, 2026, 05:18 PM UTC
No vendor updates were posted for this incident.
Minor March 17, 2026 [Managed Opensearch] - [fr-par-1] - Create-deployment workflows failure 8d 18h Excellence
Started Mar 17, 2026, 02:43 PM UTC· resolved Mar 26, 2026, 09:37 AM UTC
- investigating Mar 17, 2026, 02:43 PM UTC
Some create-deployment workflows are failing. This may impact your ability to create new deployments. We are currently investigating the issue.
- resolved Mar 26, 2026, 09:37 AM UTC
This incident has been resolved.
Minor March 17, 2026 [Cockpit] - [fr-par-1] High error rate 9d 23h Observability
Started Mar 17, 2026, 10:56 AM UTC· resolved Mar 27, 2026, 10:31 AM UTC
- investigating Mar 17, 2026, 10:56 AM UTC
Numerous workloads are not ready, causing high error rates in the Cockpit service.
- investigating Mar 17, 2026, 10:56 AM UTC
We are continuing to investigate this issue.
- resolved Mar 27, 2026, 10:31 AM UTC
This incident has been resolved.
Minor March 16, 2026 [Object Storage] - [World] - Download issues with AWS CLI 16h 44m Object Storage
Started Mar 16, 2026, 05:16 PM UTC· resolved Mar 17, 2026, 10:00 AM UTC
No vendor updates were posted for this incident.
Minor March 12, 2026 [Generative APIs] - Partial Outage on gpt-oss-120b and mistral-small-3.2-24b-instruct-2506 models 13d 23h Generative API
Started Mar 12, 2026, 10:20 AM UTC· resolved Mar 26, 2026, 09:25 AM UTC
- investigating Mar 12, 2026, 10:20 AM UTC
We are currently experiencing a partial outage affecting the gpt-oss-120b and mistral-small-3.2-24b-instruct-2506 models. This may result in failures when attempting to use these models. Our team already works to resolve this issues.
- resolved Mar 26, 2026, 09:25 AM UTC
This incident has been resolved.
Minor March 9, 2026 [Edge Services] - Partial Outage on GET requests when content is fetched from origins 29d 23h Edge service
Started Mar 09, 2026, 08:24 AM UTC· resolved Apr 08, 2026, 08:13 AM UTC
- identified Mar 09, 2026, 08:24 AM UTC
Edge Services is randomly serving truncated HTTP content on GET requests, when the content is fetched from the origin. This behavior is consecutive to a software upgrade on our stack. A rollback is planned today.
- monitoring Mar 09, 2026, 10:24 AM UTC
Edge Services is experiencing a partial outage, causing truncated HTTP content on GET requests when the content is fetched from the origin. This issue is consecutive to a software upgrade on our stack. A rollback has been performed and we are monitoring the situation.
- resolved Apr 08, 2026, 08:13 AM UTC
This incident has been resolved.
Minor March 5, 2026 [OBJS] - [PAR] - Lifecycle Job Execution 33d 22h Object Storage
Started Mar 05, 2026, 11:01 AM UTC· resolved Apr 08, 2026, 09:02 AM UTC
- identified Mar 05, 2026, 11:01 AM UTC
Since 03/03/26, daily Lifecycle jobs have failed to execute for some buckets. Status: Root cause identified; fix ready for deployment. Action: Once deployed, jobs will run immediately to clear the backlog.
- monitoring Mar 06, 2026, 08:05 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 09:02 AM UTC
This incident has been resolved.
Minor March 4, 2026 [Elastic Metal] - [fr-par-2] - EM-RV Unable to order 14d 5h fr-par-2, Elastic Metal
Started Mar 04, 2026, 03:50 PM UTC· resolved Mar 18, 2026, 09:25 PM UTC
No vendor updates were posted for this incident.
Minor February 27, 2026 [Transactional Email] - Low IP reputation with Microsoft servers 41d 22h Transactional Email
Started Feb 27, 2026, 09:33 AM UTC· resolved Apr 10, 2026, 07:51 AM UTC
- identified Feb 27, 2026, 09:33 AM UTC
We are noticing an increase in issues with Microsoft, with the message: "temporarily rate limited due to IP reputation." Our team is already taking action to mitigate the issue, but you may notice some delays and retries when sending to Outlook, MSN, or Hotmail. Microsoft has acknowledged the issue and is currently investigating on their side.
- resolved Apr 10, 2026, 07:51 AM UTC
Customers may have experienced delays when sending emails to Microsoft domains (Outlook, MSN, Hotmail) due to temporary rate limiting. The issue has been resolved and email delivery should now be operating normally.
Minor February 24, 2026 [Cockpit] - Resource usage issue 40d 23h Observability
Started Feb 24, 2026, 08:46 AM UTC· resolved Apr 06, 2026, 08:16 AM UTC
- investigating Feb 24, 2026, 08:46 AM UTC
We have identified an issue on resource usage ingestion. The monthly ressource usage may be slightly inaccurate due to a delay in 24/02/2026 data processing.
- monitoring Feb 24, 2026, 03:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 06, 2026, 08:16 AM UTC
This incident has been resolved.
Major November 24, 2025 [WEBHOSTING] SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service 199d 17h Hosting
Started Nov 24, 2025, 06:34 PM UTC· resolved Jun 12, 2026, 12:16 PM UTC
- identified Nov 24, 2025, 06:34 PM UTC
Our service is currently experiencing disruption due to blacklisting by Microsoft. We are actively working with Microsoft to resolve this issue as soon as possible.
- resolved Jun 12, 2026, 12:16 PM UTC
No more SMTP blacklist messages reported from Outlook provider.
Notice July 16, 2025 SMS Routing to US Numbers 327d 3h
Started Jul 16, 2025, 10:15 AM UTC· resolved Jun 08, 2026, 02:10 PM UTC
- investigating Jul 17, 2025, 01:13 PM UTC
We are currently experiencing an issue where messages containing a phone number in the USA are not being properly routed by our SMS provider. A ticket has been opened on their side. We are actively monitoring the situation and will share updates as soon as available.
- identified Jul 17, 2025, 01:14 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 21, 2025, 08:30 AM UTC
We are still unable to send SMS to US numbers. The issue is due to A2P 10DLC regulations, which require registration and approval. We have submitted the necessary requests to our providers, the approval process takes a minimum of 3 weeks. We will provide updates as soon as we have more information.
- resolved Jun 08, 2026, 02:10 PM UTC
This incident has been resolved.