Red Hat 3scale Outage History
Red Hat 3scale partial outage · 2 active incidents View live status →Pingoru has recorded 138 incidents for Red Hat 3scale: 132 in the last 12 months and 61 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 320 of 720 (44%) |
| May 2026 | 6 | 93 of 744 (12%) |
| June 2026 | 9 | 257 of 720 (36%) |
| July 2026 | 15 | 334 of 744 (45%) |
| August 2026 | 8 | 465 of 744 (63%) |
| September 2026 | 23 | 580 of 720 (81%) |
| October 2026 | 28 | 375 of 591 (63%) |
Incidents, newest first
Major January 14, 2026 Red Hat Content Delivery Network (CDN) & Entitlement Network Modernization has begun 6h 37m
Started Jan 14, 2026, 02:30 PM UTC· resolved Jan 14, 2026, 09:07 PM UTC
- monitoring Jan 14, 2026, 02:30 PM UTC
We are currently working on updating our CDN and entitlement network to improve resiliency, security, and enable IPv6. For most customers this will be a seamless transition. Customers running RHEL 7.3 or earlier and those using firewall allow lists for CDN access require manual configuration changes to continue receiving content. For more information please refer to https://access.redhat.com/articles/cdn_modernization
- resolved Jan 14, 2026, 09:07 PM UTC
This incident has been resolved.
Major January 5, 2026 Intermittent Pull & Push Failure 3h 15m API, Build System, Registry, Frontend
Started Jan 05, 2026, 06:45 PM UTC· resolved Jan 05, 2026, 10:00 PM UTC
- investigating Jan 05, 2026, 06:45 PM UTC
We are currently investigating this issue.
- identified Jan 05, 2026, 07:15 PM UTC
We are have observed high database utilization that is causing some failures for pulls and pushes. We are currently working to mitigate the issue.
- monitoring Jan 05, 2026, 08:10 PM UTC
We have implemented a fix related to rate limiting and are monitoring the issue. We have observed no failures in the last 15 minutes and will continue to monitor for the remainder of the hour.
- resolved Jan 05, 2026, 10:00 PM UTC
This incident has been resolved.
Minor December 11, 2025 access.redhat.com : Partial User Outage 7h 24m Subscription Management API
Started Dec 11, 2025, 07:10 AM UTC· resolved Dec 11, 2025, 02:35 PM UTC
- identified Dec 11, 2025, 07:10 AM UTC
The issue has been identified and the team is working on the fix.
- resolved Dec 11, 2025, 02:35 PM UTC
This incident has been resolved !
Critical December 10, 2025 Access.redhat.com - Partial Outage 19m Homepage
Started Dec 10, 2025, 09:00 PM UTC· resolved Dec 10, 2025, 09:19 PM UTC
- identified Dec 10, 2025, 09:00 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 10, 2025, 09:19 PM UTC
This incident has been resolved.
Major December 5, 2025 access.redhat.com - Homepage Outage 44m Homepage
Started Dec 05, 2025, 06:51 AM UTC· resolved Dec 05, 2025, 07:35 AM UTC
- identified Dec 05, 2025, 06:51 AM UTC
We are looking into the issue for access.redhat.com - Homepage - Support
- monitoring Dec 05, 2025, 07:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2025, 07:35 AM UTC
This incident has been resolved.
Major November 27, 2025 Docs.redhat.com - Partial Outage 21h 12m Content, Homepage, Product Hub, Product Index and 1 more
Started Nov 27, 2025, 10:00 AM UTC· resolved Nov 28, 2025, 07:12 AM UTC
- identified Nov 27, 2025, 10:00 AM UTC
docs.redhat.com team is experiencing an ongoing issue impacting some users of docs.redhat.com. Impacted users are receiving an access denied page. We are working to resolve this issue. If you experience this issue, please wait 15 minutes before reloading the page. To avoid the issue, do not load multiple pages on the site in a short period of time.
- resolved Nov 28, 2025, 07:12 AM UTC
This incident has been resolved.
Major November 20, 2025 ROSA HCP NodePool Upgrades Delayed 18h 56m OpenShift Cluster Manager
Started Nov 20, 2025, 08:07 PM UTC· resolved Nov 21, 2025, 03:04 PM UTC
- investigating Nov 20, 2025, 08:07 PM UTC
ROSA HCP clusters may not be able to start node pool upgrades as scheduled. A fix has been identified and we are actively working to roll it out. ROSA Classic clusters are not affected.
- resolved Nov 21, 2025, 03:04 PM UTC
The issue impacting node pool upgrades has been resolved. All services are operating normally.
Major November 19, 2025 Repositories - Outage 15m npm.registry.redhat.com
Started Nov 19, 2025, 02:44 AM UTC· resolved Nov 19, 2025, 03:00 AM UTC
- identified Nov 19, 2025, 02:44 AM UTC
Repositories-npm.registry.redhat.com is outage. We are looking into the issue.
- resolved Nov 19, 2025, 03:00 AM UTC
This incident has been resolved.
Notice November 17, 2025 Developers.redhat.com - Downloads - Outage 17h 23m Downloads
Started Nov 17, 2025, 05:49 PM UTC· resolved Nov 18, 2025, 11:13 AM UTC
- investigating Nov 17, 2025, 05:49 PM UTC
We are currently investigating this issue.
- resolved Nov 18, 2025, 11:13 AM UTC
This alert has been resolved.
Major November 14, 2025 RHEL command line assistant powered by Red Hat Lightspeed - Outage 3d 22h
Started Nov 14, 2025, 04:16 PM UTC· resolved Nov 18, 2025, 03:03 PM UTC
- investigating Nov 14, 2025, 04:16 PM UTC
We are currently experiencing a service outage affecting the responses of the RHEL command line assistant powered by Red Hat Lightspeed. Our teams are actively investigating the issue and working to restore full functionality as soon as possible. We apologize for any inconvenience and appreciate your patience. Updates will be provided as more information becomes available.
- resolved Nov 18, 2025, 03:03 PM UTC
Our service is now fully restored and operating normally. Thank you for your patience while we resolved the issue. We apologize for any inconvenience this may have caused.
Minor November 9, 2025 catalog.redhat.com - Page content problems 59m Catalog App
Started Nov 09, 2025, 07:53 PM UTC· resolved Nov 09, 2025, 08:53 PM UTC
- investigating Nov 09, 2025, 07:53 PM UTC
Some page content is failing to load as expected.
- resolved Nov 09, 2025, 08:53 PM UTC
All page content is loading as expected.
Notice November 7, 2025 AAP on AWS Notification Outage Resolved – Red Hat Ansible Automation Platform Service on AWS: Provisioning
Started Nov 07, 2025, 07:28 PM UTC· resolved Nov 07, 2025, 07:28 PM UTC
- resolved Nov 07, 2025, 07:28 PM UTC
The issues has been resolved.
Critical November 7, 2025 Red Hat - Console Notifications is unable to send emails 34m Red Hat Ansible Automation Platform Service on AWS: Provisioning, Red Hat Lightspeed - Notifications, OpenShift Cluster Manager
Started Nov 07, 2025, 05:01 PM UTC· resolved Nov 07, 2025, 05:36 PM UTC
- investigating Nov 07, 2025, 05:01 PM UTC
We are currently experiencing an outage which affects email services for multiple applications. We are actively working on a resolution. Credential delivery during Cloud provisioning is impacted. Customer services team will be assisting.
- resolved Nov 07, 2025, 05:36 PM UTC
This issue has been resolved. We are working to replay the emails that previously failed to be delivered.
Critical November 7, 2025 Compliance Homepage- Access.redhat.com Outage 7m Compliance
Started Nov 07, 2025, 01:29 PM UTC· resolved Nov 07, 2025, 01:37 PM UTC
- investigating Nov 07, 2025, 01:29 PM UTC
An outage has been detected on access.redhat.com, the compliance homepage. We are currently working to restore functionality.
- resolved Nov 07, 2025, 01:37 PM UTC
This incident has been resolved.
Critical November 6, 2025 Homepage - access.redhat.com/support Outage 2h 3m Homepage
Started Nov 06, 2025, 03:08 AM UTC· resolved Nov 06, 2025, 05:11 AM UTC
- investigating Nov 06, 2025, 03:08 AM UTC
An outage has been detected on access.redhat.com the homepage. This outage currently impacts knowledge base and solutions on access.redhat.com. We are currently working to restore functionality.
- resolved Nov 06, 2025, 05:11 AM UTC
This incident has been resolved.
Minor October 31, 2025 Developers.redhat.com - web content partial outage 46m Downloads, Search, SSO Authentication, Web Page Content
Started Oct 31, 2025, 03:14 PM UTC· resolved Oct 31, 2025, 04:00 PM UTC
- investigating Oct 31, 2025, 03:14 PM UTC
We are currently experiencing a partial service outage affecting some pages on developers.redhat.com. Some pages may load correctly, while others may return errors. We are investigating.
- resolved Oct 31, 2025, 04:00 PM UTC
The issue is resolved and webpages are loading normally.
Major October 29, 2025 Red Hat Partner Connect Outage 59m Partner Container Certification Workflow, Partner Acceleration Desk, Partner Account Management, Partner Subscriptions
Started Oct 29, 2025, 02:05 PM UTC· resolved Oct 29, 2025, 03:05 PM UTC
- investigating Oct 29, 2025, 02:05 PM UTC
We are currently experiencing an outage affecting the Red Hat Partner Connect. Our teams are actively investigating the issue and working to restore full functionality as soon as possible. We apologize for any inconvenience and appreciate your patience. Updates will be provided as more information becomes available.
- resolved Oct 29, 2025, 03:05 PM UTC
This incident has been resolved.
Minor October 22, 2025 Partial outage with notifications to email, Google Chat, Microsoft Teams and Slack 4h 27m Red Hat Lightspeed - Notifications
Started Oct 22, 2025, 10:14 AM UTC· resolved Oct 22, 2025, 02:42 PM UTC
- investigating Oct 22, 2025, 10:14 AM UTC
Notifications to email, Google Chat, Microsoft Teams and Slack were affected by an outage on October 22 from 08:58 AM to 09:20 AM UTC. Red Hat is actively working on replaying all notifications that could not be sent during the outage.
- resolved Oct 22, 2025, 02:42 PM UTC
All notifications affected by this outage were successfully replayed. The outage is now resolved.
Notice October 20, 2025 access.redhat.com/labs - partial outage 17h Labs
Started Oct 20, 2025, 02:44 PM UTC· resolved Oct 21, 2025, 07:45 AM UTC
- investigating Oct 20, 2025, 02:44 PM UTC
Some applications under access.redhat.com/labs are currently unavailable.
- resolved Oct 21, 2025, 07:45 AM UTC
This incident has been resolved.
Major October 20, 2025 Cascading failures for ROSA and OSD services that depend on Quay and AWS 13h 43m OpenShift Cluster Manager
Started Oct 20, 2025, 08:45 AM UTC· resolved Oct 20, 2025, 10:29 PM UTC
- monitoring Oct 20, 2025, 08:45 AM UTC
Due to an ongoing Quay and AWS incident ROSA and OSD clusters may face degradations of on-cluster services as well issues during installation. Red Hat is actively monitoring the situation and will provide updates as we become aware of them.
- monitoring Oct 20, 2025, 09:28 AM UTC
The impact of the incident is currently limited to the AWS us-east-1 region.
- monitoring Oct 20, 2025, 11:18 AM UTC
The AWS incident has been updated from Degraded to Impacting. We are still seeing impact to the ROSA and OSD services in us-east-1 region, mostly related to EC2 instance launches. We are continuing to monitor the incident. Currently no customer actions are required. We will update the incident within 1 hour.
- monitoring Oct 20, 2025, 12:05 PM UTC
According to the newest update from AWS there are ongoing issues with VM launches. We're observing launch errors in the us-east-1 region which affects ROSA and OSD products. The status hasn't changed, no action is required from the customers.
- monitoring Oct 20, 2025, 01:03 PM UTC
According to the newest AWS update mitigations of the EC2 instance launch issue are ongoing. The incident is still ongoing. No customer action is required. Red Hat is monitoring the ongoing incident.
- monitoring Oct 20, 2025, 06:59 PM UTC
Per AWS's most recent update at 11:22 AM PDT, multiple AWS services affecting compute and networking remain down or degraded. This may impact cluster operations, including cluster creation, image pulls, upgrades, and more. Please see https://health.aws.amazon.com/health/status for detailed and direct updates of these underlying services.
- monitoring Oct 20, 2025, 08:36 PM UTC
Per AWS's most recent update at 1:03 PM PDT, multiple AWS services affecting compute and networking are continuing to see an improvement. However, there may still be impact to cluster operations, including cluster creation, image pulls, upgrades, and more. Please see https://health.aws.amazon.com/health/status for detailed and direct updates of these underlying services.
- resolved Oct 20, 2025, 10:29 PM UTC
Per AWS's most recent update at 2:48 PM PDT, EC2 instance creation is no longer being throttled, and has returned to normal pre-incident levels. We have seen recovery of clusters affected by this outage, and are resolving this incident. If you are experiencing any issues, please reach out to Support.
Major October 20, 2025 Quay.io reporting errors - Container Registry is currently in read-only mode 14h 54m registry.redhat.io, Registry, Frontend
Started Oct 20, 2025, 08:10 AM UTC· resolved Oct 20, 2025, 11:05 PM UTC
- investigating Oct 20, 2025, 08:10 AM UTC
Quay.io is currently reporting errors - service is currently in read only mode
- investigating Oct 20, 2025, 12:02 PM UTC
The team is currently monitoring the situation to make an informed decision on re-enabling write access to quay.io.
- identified Oct 20, 2025, 10:52 PM UTC
Per AWS's most recent update, the majority of services have been restored. We have begun the process of re-enabling Pushes.
- resolved Oct 20, 2025, 11:05 PM UTC
All services have been restored.
Major September 24, 2025 Red Hat Content Delivery Network (CDN) & Entitlement Network Modernization 112d 7h
Started Sep 24, 2025, 12:42 PM UTC· resolved Jan 14, 2026, 08:00 PM UTC
- scheduled Sep 24, 2025, 12:42 PM UTC
On January 14th, 2026 Red Hat will be making a number of changes to our CDN and entitlement network. If you maintain systems running Red Hat Enterprise Linux 7.3 or earlier or you configure your firewall to allowlist particular IP addresses to connect to Red Hat networks you may be required to make manual changes to avoid losing access to content. For more information please refer to https://access.redhat.com/articles/cdn_modernization
- completed Jan 14, 2026, 08:00 PM UTC
The scheduled maintenance has been completed.
Minor September 23, 2025 Scheduled Maintenance - Support Cases 10d 8h Support Cases
Started Sep 23, 2025, 07:44 PM UTC· resolved Oct 04, 2025, 04:05 AM UTC
- scheduled Sep 23, 2025, 07:44 PM UTC
Backend maintenance is scheduled for October 4th, 2025 from 04.00am - 04.00am UTC. During this time Support Cases will be inaccessible, which means customers will not be able to view, create or edit cases. To create support cases during the maintenance window, use [email protected]
- scheduled Sep 23, 2025, 07:45 PM UTC
We will be undergoing scheduled maintenance during this time.
- completed Oct 04, 2025, 04:05 AM UTC
The scheduled maintenance has been completed.