Quick Base incident

[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time

Major Resolved View vendor source →

Quick Base experienced a major incident on September 8, 2026 affecting Quickbase Service - US Region and Quickbase Pipelines - US Region and 1 more component, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 06:00 PM UTC
Resolved
Sep 11, 2026, 01:12 PM UTC
Duration
2d 19h
Detected by Pingoru
Sep 08, 2026, 06:00 PM UTC

Affected components

Quickbase Service - US RegionQuickbase Pipelines - US RegionQuickbase Service - US RegionQuickbase Pipelines - US RegionQuickbase Pipelines - US RegionQuickbase Service - US RegionQuickbase Pipelines - US RegionQuickbase Service - US RegionQuickbase Service - US RegionQuickbase Service - US Region

Update timeline

  1. investigating Sep 08, 2026, 06:00 PM UTC

    Starting around 2:00 PM Eastern US Time, we are seeing an increase in delay in Pipelines building and execution. We are investigating vendor latency and will provide more information as soon as we have it.

  2. resolved Sep 08, 2026, 10:00 PM UTC

    The vendor latency has been resolved and all systems are back to normal operations.

  3. resolved Sep 11, 2026, 01:12 PM UTC

    The degradation was caused by a downstream issue at our platform provider, not by Quickbase. They experienced an internal service disruption in their us-central1 region that affected the infrastructure Quickbase relies on to boot and run instances. The disruption caused the slower scaling and execution times customers saw with Pipelines usage.