Quick Base incident

[Quickbase Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time

Major Resolved View vendor source →

Quick Base experienced a major incident on September 4, 2026 affecting Quickbase Pipelines - US Region and Quickbase Platform Analytics - US Region and 1 more component, lasting 7h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 06:45 AM UTC
Resolved
Sep 04, 2026, 02:26 PM UTC
Duration
7h 41m
Detected by Pingoru
Sep 04, 2026, 06:45 AM UTC

Affected components

Quickbase Pipelines - US RegionQuickbase Platform Analytics - US RegionQuickbase Sync - US RegionQuickbase Webhooks - US RegionQuickbase Fastfield - US RegionQuickbase Automations - US RegionQuickbase Billing - US RegionQuickbase Sync - US RegionQuickbase Service - US RegionQuickbase Pipelines - US Region

Update timeline

  1. investigating Sep 04, 2026, 06:45 AM UTC

    Starting around 2:45 AM Eastern US Time, we are seeing an increase in delayed emails sent from the Quickbase platform to any Microsoft O365 email provider recipient. We are currently investigating this incident and will provide an update as soon as we have one.

  2. investigating Sep 04, 2026, 01:39 PM UTC

    As of 9:39 AM Eastern US Time, we are still actively investigating this incident and will provide an update as soon as we have more information.

  3. resolved Sep 04, 2026, 02:26 PM UTC

    Microsoft has confirmed the delay was caused by an issue within their Office 365 email infrastructure, which affected delivery to O365 recipients broadly and was not specific to email sent from the Quickbase platform. Microsoft implemented a fix on their end, and we confirmed delivery returned to normal as of 8:40 AM Eastern. This incident is closed.