Purelink Outage History

Purelink is up right now

Pingoru has recorded 49 incidents for Purelink: 18 in the last 12 months and 5 in the last 90 days.

Source: status.purelink.nz

49incidents recorded
18last 12 months
5last 90 days
12 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Purelink in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026126 of 720 (4%)
May 202616 of 744 (1%)
June 202613 of 720 (0%)
July 202626 of 744 (1%)
August 202623 of 744 (0%)
September 202600 of 720 (0%)
October 202613 of 591 (1%)

Incidents, newest first

Minor April 4, 2025 Wireless Network - Waitetuna 3h 16m PureLink Wireless

Started Apr 04, 2025, 06:23 PM UTC· resolved Apr 04, 2025, 09:39 PM UTC

  1. investigating Apr 04, 2025, 06:23 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 04, 2025, 07:43 PM UTC

    Technicians are on their way to the site to investigate further.

  3. investigating Apr 04, 2025, 08:25 PM UTC

    Technicians are now on site

  4. identified Apr 04, 2025, 08:38 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Apr 04, 2025, 09:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 4, 2024 Voice Services Degraded 3h 24m VOIP, 3CX

Started Dec 04, 2024, 10:27 PM UTC· resolved Dec 05, 2024, 01:51 AM UTC

  1. investigating Dec 04, 2024, 10:27 PM UTC

    Some customers are currently experiencing issues with calls to and from the One NZ network while this is undergoing maintenance. Our Upstream provider is investigating this issue.

  2. resolved Dec 05, 2024, 01:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2024 Degraded Service - Ngahinapouri and Whatawhata areas 4h 18m PureLink Wireless

Started Nov 26, 2024, 10:01 PM UTC· resolved Nov 27, 2024, 02:20 AM UTC

  1. identified Nov 26, 2024, 10:01 PM UTC

    Some customers may be experiencing slower speeds or intermittent connectivity in the Ngahinapouri and Whatawhata areas. Our team is investigating the issue and will provide updates as we work to resolve it.

  2. monitoring Nov 26, 2024, 10:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 27, 2024, 02:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 3, 2024 Wireless Outage - Kawhia/Aotea 1d 2h PureLink Wireless

Started Nov 03, 2024, 10:27 PM UTC· resolved Nov 05, 2024, 12:52 AM UTC

  1. identified Nov 03, 2024, 10:27 PM UTC

    Due to power delivery issues at a primary uplink site connectivity may be intermittent for customers in Aotea/Kawhia. Technicians are currently working to minimise customer impact.

  2. monitoring Nov 03, 2024, 11:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2024, 12:52 AM UTC

    This incident has been resolved.

Read the full incident report →