PayPal Outage History

Started Oct 22, 2026, 03:40 AM UTC· resolved Oct 22, 2026, 08:00 AM UTC

1. resolved Oct 22, 2026, 08:14 AM UTC

   Detected Resolved: We were experiencing outage affecting Online Checkout. Our engineers have resolved the issue, and the impact has been mitigated. Affected Regions: Global

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Started Oct 11, 2026, 11:21 PM UTC· resolved Oct 12, 2026, 03:00 AM UTC

1. investigating Oct 12, 2026, 03:02 AM UTC

   Initial Notification: We are currently experiencing an issue affecting Buy Now, Pay Later (BNPL) authorizations, and customers may see declines and checkout errors. Our team is working on resolving the issue and mitigating the impact. Affected Regions: Global

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Started Sep 23, 2026, 09:08 AM UTC· resolved Sep 23, 2026, 12:10 PM UTC

1. resolved Sep 23, 2026, 12:43 PM UTC

   Detected Resolved: We experienced an outage affecting Apple Pay transactions. Our engineers have resolved the issue, and the impact has been mitigated. Affected Regions: North America

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Started Sep 22, 2026, 07:38 PM UTC· resolved Sep 22, 2026, 08:49 PM UTC

1. investigating Sep 22, 2026, 08:52 PM UTC

   Initial Notification: We are currently experiencing degraded performance affecting PayPal Checkout and customer checkout experiences. Our team is actively investigating and working to mitigate the impact. Affected Regions: Global

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Started Sep 21, 2026, 02:28 PM UTC· resolved Sep 21, 2026, 02:34 PM UTC

1. resolved Sep 21, 2026, 02:58 PM UTC

   Detected Resolved: We were experiencing an issue affecting multiple Venmo products, Our engineers have resolved the issue, and the impact has been mitigated. Affected Regions: Global

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Started Sep 09, 2026, 10:26 PM UTC· resolved Sep 10, 2026, 12:09 AM UTC

1. resolved Sep 10, 2026, 04:25 PM UTC

   Resolved: The issue affecting Venmo transactions has been resolved, and services have returned to normal. Our team continues to monitor the environment to ensure stability. We apologize for any inconvenience. Initial Notification: Venmo is currently experiencing service degradation affecting some transactions and account-related functionality. Our technical teams are actively investigating and working to restore normal service. Affected Regions: Global

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Started Aug 15, 2026, 04:01 AM UTC· resolved Aug 15, 2026, 05:29 AM UTC

1. investigating Aug 15, 2026, 05:40 AM UTC

   Initial Notification: We are currently experiencing Degraded Performance affecting Refunds, Payments, Authorizations, Pay with PayPal Integration. Our team is working on resolving the issue and mitigating the impact. Affected Regions: Global

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Started Aug 03, 2026, 08:48 AM UTC· resolved Aug 04, 2026, 01:28 PM UTC

1. investigating Aug 04, 2026, 05:51 AM UTC

   Initial Notification: We are currently experiencing Degraded Performance affecting customers checking out with PayPal within merchants native mobile apps using the in-app web view. Our team is working on resolving the issue and mitigating the impact. Affected Regions: Global

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Started Jul 27, 2026, 10:44 AM UTC· resolved Jul 28, 2026, 06:45 AM UTC

1. investigating Jul 27, 2026, 02:38 PM UTC

   Initial Notification: We are currently experiencing Degraded Performance affecting Withdrawals. Our team is working on resolving the issue and mitigating the impact. Affected Regions: EMEA

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Started Jul 24, 2026, 10:24 PM UTC· resolved Jul 25, 2026, 08:30 AM UTC

1. investigating Jul 25, 2026, 05:45 AM UTC

   Initial Notification: We are experiencing an issue that is affecting Merchant Reporting for accounts subscribed to TZ6. Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. Affected Reports: TZ6 reports Affected Regions: APAC

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Started Jul 09, 2026, 05:00 PM UTC· resolved Jul 10, 2026, 03:49 PM UTC

1. investigating Jul 10, 2026, 02:13 AM UTC

   Initial Notification: We are experiencing an issue with a payment network partner that is affecting the timing of fund settlements. As a result, your payout may be delayed past its normal schedule. We are actively working to release your funds as quickly as possible. This does not affect your available balance information, and there is no action needed from you at this time. Jul 10, 02:13 UTC

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Started Jun 11, 2026, 06:49 PM UTC· resolved Jun 11, 2026, 08:08 PM UTC

1. investigating Jun 11, 2026, 08:07 PM UTC

   Initial Notification: We are experiencing a system issue that may be impacting Payouts Processing and Network, Integration - Batch/API/Webhooks in our Production Environment. Our technical teams are actively working towards resolving the issue. Jun 11, 20:07 UTC

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Started Apr 17, 2026, 02:11 AM UTC· resolved Apr 17, 2026, 05:22 AM UTC

1. resolved Apr 17, 2026, 06:14 AM UTC

   Resolved: This issue has been resolved as of Fri, 17 Apr 2026 05:22 GMT. This issue has been resolved as of Fri, 17 Apr 2026 05:22 GMT. ​ Fri, 17 Apr 2026 05:22 GMTInitial Notification: We are experiencing a system issue that may be impacting Checkout Services in our production Environment.Our technical teams are actively working towards resolving the issue. Apr 17, 04:59 UTC

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Started Apr 10, 2026, 04:00 PM UTC· resolved Apr 10, 2026, 05:12 PM UTC

1. resolved Apr 10, 2026, 05:47 PM UTC

   Resolved: The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT ​ Fri, 10 Apr 2026 17:47 GMTInitial Notification: We are experiencing an issue that may be affecting multiple merchants reporting for accounts subscribed to DDR reports TZ5(North America). Affected Reports: DDR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are experiencing an issue that may be affecting multiple merchants reporting for accounts subscribed to DDR reports TZ5(North America). Affected Reports: DDR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 10, 16:31 UTC

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Started Apr 09, 2026, 07:00 AM UTC· resolved Apr 10, 2026, 10:00 PM UTC

1. resolved Apr 10, 2026, 11:33 PM UTC

   Resolved: The issue has been resolved as of Fri, 10 Apr 2026 22:00:00 GMT The issue has been resolved as of Fri, 10 Apr 2026 22:00:00 GMT ​ Fri, 10 Apr 2026 23:33 GMTUpdate: We are still experiencing an issue that might be affecting multiple merchants subscribed to DFR (Disbursement Fee Reports). Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are still experiencing an issue that might be affecting multiple merchants subscribed to DFR (Disbursement Fee Reports). Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 9, 22:54 UTC Initial Notification: We are experiencing an issue that might be affecting multiple merchants reporting for accounts subscribed to DFR reports. Affected Reports: DFR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are experiencing an issue that might be affecting multiple merchants reporting for accounts subscribed to DFR reports. Affected Reports: DFR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 9, 17:51 UTC

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Started Mar 13, 2026, 07:00 PM UTC· resolved Mar 13, 2026, 09:39 PM UTC

1. resolved Mar 17, 2026, 01:05 PM UTC

   Resolved: The impact to Reporting in our Production Environment has been mitigated. All TZ5 reports have been successfully delivered. Affected Regions: North America Mar 13, 21:58 UTC Initial Notification 2: We are experiencing a system issue that may be impacting Reporting in our Production Environment. As a result, some merchants and partners may experience delays in report delivery to SFTP. Our technical teams are actively working towards resolving the issue. Mar 13, 19:32 UTC Initial Notification: We are currently investigating an issue impacting scheduled report generation after a recent schedule time change prevented the job from running as expected. Engineering teams are working to rerun the original job and reviewing logs to identify the root cause. Next update will be provided once the job rerun is confirmed or additional findings are available. Mar 13, 20:37 UTC

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Started Mar 09, 2026, 02:00 AM UTC· resolved Mar 09, 2026, 11:58 AM UTC

1. resolved Mar 09, 2026, 12:09 PM UTC

   Resolved: The reporting issue was resolved as of Mon, 09 Mar 2026 11:58 AM GMT. All TZ reports have been successfully delivered. No further impact observed. Affected Regions: APAC, EMEA Mar 9, 12:09 UTC Update 3: The TZ7 report has been successfully delivered. TZ4 reports are currently on track and are expected to be delivered within the committed SLA. Mar 9, 09:48 UTC Update 2: The TZ7 report has breached the external SLA. The team is actively working on it, and the current ETA for delivery is approximately 60 minutes. We will share the next update once the report is delivered or if the ETA changes. Mar 9, 08:08 UTC Update: TZ6 reports have been successfully delivered. The team is actively monitoring TZ7 and will provide updates as needed. Mar 9, 03:57 UTC Initial Notification: We are experiencing an issue that is affecting Partner Reporting for accounts subscribed to TZ6(Hong Kong APAC). Affected Reports: TZ6 Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. Mar 9, 02:58 UTC

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