Modal experienced a minor incident on October 19, 2026 affecting Applications (Web Functions), lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
Applications (Web Functions)
Update timeline
- investigating Oct 19, 2026, 04:48 PM UTC
We observed a 2 minute period where 30-40% of web function requests failed. This was due to an infrastructure change that left our proxies unable to handle new requests.
- resolved Oct 19, 2026, 04:50 PM UTC
The degradation is resolved and web functions are operating normally. We will be implementing mechanisms to protect against a recurrence of this issue in future.