Modal Outage History

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Modal had 60 outages in the last 2 years totaling 8h 10m of downtime — averaging 2.5 incidents per month.

There were 60 Modal outages since December 28, 2025 totaling 8h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.modal.com

Minor October 14, 2026

Kimi K3 shared endpoint downtime

Detected by Pingoru
Oct 14, 2026, 10:17 PM UTC
Resolved
Oct 14, 2026, 10:23 PM UTC
Duration
6m
Affected: Endpoints (Kimi K3 Shared Endpoint)
Timeline · 2 updates
  1. investigating Oct 14, 2026, 10:17 PM UTC

    We are actively investigating an issue with the Kimi K3 shared endpoint which is returning an elevated level of 5xx errors.

  2. resolved Oct 14, 2026, 10:23 PM UTC

    We identified the issue affecting the Kimi K3 shared endpoint and applied a mitigation. The endpoint is now fully operational.

Read the full incident report →

Minor October 14, 2026

Kimi K3 shared endpoint is degraded

Detected by Pingoru
Oct 14, 2026, 06:33 AM UTC
Resolved
Oct 14, 2026, 07:07 AM UTC
Duration
34m
Affected: Endpoints (Kimi K3 Shared Endpoint)
Timeline · 2 updates
  1. investigating Oct 14, 2026, 06:33 AM UTC

    We are actively investigating an issue with the Kimi K3 shared endpoint which is returning an elevated level of 5XXs

  2. resolved Oct 14, 2026, 07:07 AM UTC

    We identified the issue affecting the Kimi K3 shared endpoint and applied a mitigation. The endpoint is now fully operational.

Read the full incident report →

Minor October 5, 2026

Function and Sandbox execution degraded

Detected by Pingoru
Oct 05, 2026, 11:02 PM UTC
Resolved
Oct 05, 2026, 11:09 PM UTC
Duration
7m
Affected: Applications (Functions)Applications (Sandboxes)
Timeline · 2 updates
  1. investigating Oct 05, 2026, 11:02 PM UTC

    Workers responsible for function and sandbox execution have degraded networking.

  2. resolved Oct 05, 2026, 11:09 PM UTC

    We're seeing recovery for function and sandbox execution, worker networking has been restored

Read the full incident report →

Major September 16, 2026

Dashboard and sandbox outage

Detected by Pingoru
Sep 16, 2026, 06:29 PM UTC
Resolved
Sep 16, 2026, 06:43 PM UTC
Duration
14m
Affected: Web services (Dashboard)Applications (Deployment)Applications (Sandboxes)Applications (Deployment)Applications (Sandboxes)Web services (Dashboard)
Timeline · 3 updates
  1. investigating Sep 16, 2026, 06:29 PM UTC

    We're currently tracking an outage for our customer dashboard and sandboxes. We will update as we have more information.

  2. investigating Sep 16, 2026, 06:37 PM UTC

    We're currently tracking an outage for our customer dashboard and sandboxes. We will update as we have more information.

  3. resolved Sep 16, 2026, 06:46 PM UTC

    We're observing recovery of impacted services and will continue to monitor.

Read the full incident report →

Minor September 4, 2026

Storage is degraded

Detected by Pingoru
Sep 04, 2026, 08:43 PM UTC
Resolved
Sep 04, 2026, 10:51 PM UTC
Duration
2h 8m
Affected: Storage (Volumes)Storage (Volumes)
Timeline · 3 updates
  1. investigating Sep 04, 2026, 08:43 PM UTC

    We are observing an elevated error rate on an endpoint used to read application and volume contents. Many requests are retried by clients, but this may result in task failures or failures in direct reads.

  2. investigating Sep 04, 2026, 10:31 PM UTC

    We're tracking errors in our storage subsystem which might be causing issues with volumes and apps.

  3. resolved Sep 04, 2026, 10:51 PM UTC

    Error rates on the impacted volume endpoint have subsided. We will continue to monitor.

Read the full incident report →

Minor August 27, 2026

Snapshot restores are degraded

Detected by Pingoru
Aug 27, 2026, 12:38 AM UTC
Resolved
Aug 27, 2026, 02:04 AM UTC
Duration
1h 26m
Affected: Applications (Snapshot restores (beta))
Timeline · 2 updates
  1. investigating Aug 27, 2026, 12:38 AM UTC

    Some snapshot restores are failing to complete.

  2. resolved Aug 27, 2026, 02:04 AM UTC

    We have shipped a change to resolve this and are seeing remediation.

Read the full incident report →

Minor August 26, 2026

Increased function latency

Detected by Pingoru
Aug 26, 2026, 10:51 PM UTC
Resolved
Aug 26, 2026, 11:02 PM UTC
Duration
11m
Affected: Applications (Functions)Applications (GPU functions)Applications (Web Functions)Applications (Functions)Applications (Web Functions)
Timeline · 2 updates
  1. investigating Aug 26, 2026, 10:51 PM UTC

    We are experiencing increased load that caused latencies to rise.

  2. resolved Aug 26, 2026, 11:02 PM UTC

    We are seeing full recovery

Read the full incident report →

Minor August 19, 2026

Degraded latency on .spawn() calls

Detected by Pingoru
Aug 19, 2026, 11:45 PM UTC
Resolved
Aug 20, 2026, 12:00 AM UTC
Duration
15m
Affected: Applications (Functions)Applications (GPU functions)Applications (Functions)
Timeline · 2 updates
  1. investigating Aug 19, 2026, 11:45 PM UTC

    Some percentage of .spawn() calls experienced elevated latency.

  2. resolved Aug 20, 2026, 12:00 AM UTC

    We have recovered.

Read the full incident report →

Major August 3, 2026

Some services are down

Detected by Pingoru
Aug 03, 2026, 06:53 PM UTC
Resolved
Aug 03, 2026, 06:53 PM UTC
Duration
—
Affected: Managed Endpoints (Endpoints - Kimi K3)
Timeline · 1 update
  1. investigating Aug 03, 2026, 06:53 PM UTC

    Endpoints - Kimi K3 went down.

Read the full incident report →

Major July 24, 2026

Flash Proxy (us-west) is down

Detected by Pingoru
Jul 24, 2026, 11:11 AM UTC
Resolved
Jul 24, 2026, 11:15 AM UTC
Duration
4m
Affected: Flash Proxy (Flash Proxy (us-west))
Timeline · 2 updates
  1. investigating Jul 24, 2026, 11:11 AM UTC

    Flash Proxy (us-west) went down.

  2. resolved Jul 24, 2026, 11:15 AM UTC

    Flash Proxy (us-west) recovered.

Read the full incident report →

Minor July 23, 2026

modal.com is degraded

Detected by Pingoru
Jul 23, 2026, 04:19 AM UTC
Resolved
Jul 23, 2026, 04:50 AM UTC
Duration
31m
Affected: Web services (Dashboard)Web services (Dashboard)
Timeline · 2 updates
  1. investigating Jul 23, 2026, 04:19 AM UTC

    We are investigating elevated rates of 5xx errors on modal.com

  2. resolved Jul 23, 2026, 04:50 AM UTC

    We identified the cause and deployed a fix and seeing recovery.

Read the full incident report →

Minor June 29, 2026

Storage degraded - impacting app creation

Detected by Pingoru
Jun 29, 2026, 09:02 PM UTC
Resolved
Jun 29, 2026, 09:02 PM UTC
Duration
—
Affected: Storage (Volumes)Storage (Volumes)
Timeline · 1 update
  1. investigating Jun 29, 2026, 09:02 PM UTC

    We're tracking errors in our storage subsystem which is causing issues with volumes and app deploys.

Read the full incident report →

Major June 16, 2026

Image builds are down

Detected by Pingoru
Jun 16, 2026, 05:18 PM UTC
Resolved
Jun 16, 2026, 07:00 PM UTC
Duration
1h 42m
Affected: Image builds (Image builds)
Timeline · 3 updates
  1. investigating Jun 16, 2026, 05:18 PM UTC

    Image builds are failing intermittently, we're working on mitigation

  2. investigating Jun 16, 2026, 05:18 PM UTC

    New Image builds are now processing normally. We have a backlog of old Image builds we are burning down.

  3. resolved Jun 16, 2026, 07:00 PM UTC

    Image builds have recovered and caught up

Read the full incident report →

Major June 16, 2026

Container scheduling / app deploys down

Detected by Pingoru
Jun 16, 2026, 04:52 PM UTC
Resolved
Jun 16, 2026, 05:18 PM UTC
Duration
26m
Affected: Applications (Functions)Applications (GPU functions)Applications (Web Functions)Web services (Dashboard)Web services (Web API)Sandbox execution (Sandboxes)Image builds (Image builds)Flash Proxy (Flash Proxy (us-west))Applications (Sandboxes)Applications (Functions)Applications (Sandboxes)Applications (Web Functions)Web services (Dashboard)
Timeline · 2 updates
  1. investigating Jun 16, 2026, 04:52 PM UTC

    Container scheduling and some misc operations (e.g. app deploys) are down. We are actively working on mitigating.

  2. resolved Jun 16, 2026, 05:18 PM UTC

    We've recovered operation

Read the full incident report →

Minor June 16, 2026

CLI volume operations disrupted

Detected by Pingoru
Jun 16, 2026, 03:20 PM UTC
Resolved
Jun 16, 2026, 03:20 PM UTC
Duration
—
Affected: Storage (Volumes)Storage (Volumes)
Timeline · 2 updates
  1. investigating Jun 16, 2026, 03:20 PM UTC

    Certain operations with the Modal CLI, such as modal volume put, will fail for files larger than a certain size.

  2. investigating Jun 16, 2026, 03:20 PM UTC

    Volume CLI operations are no longer degraded.

Read the full incident report →

Major June 13, 2026

Web endpoints is down

Detected by Pingoru
Jun 13, 2026, 07:20 PM UTC
Resolved
Jun 13, 2026, 07:32 PM UTC
Duration
11m
Affected: Applications (Web Functions)
Timeline · 1 update
  1. investigating Jun 13, 2026, 07:20 PM UTC

    Web endpoints went down.

Read the full incident report →

Major June 12, 2026

Web endpoints and Flash Pro...

Detected by Pingoru
Jun 12, 2026, 08:44 PM UTC
Resolved
Jun 12, 2026, 08:59 PM UTC
Duration
14m
Affected: Applications (Web Functions)Flash Proxy (Flash Proxy (us-west))
Timeline · 1 update
  1. investigating Jun 12, 2026, 08:44 PM UTC

    Web endpoints went down.

Read the full incident report →