Matillion Outage History
Matillion is up right nowPingoru has recorded 53 incidents for Matillion: 48 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 2 of 720 (0%) |
| May 2026 | 3 | 29 of 744 (4%) |
| June 2026 | 7 | 49 of 720 (7%) |
| July 2026 | 9 | 26 of 744 (4%) |
| August 2026 | 3 | 5 of 744 (1%) |
| September 2026 | 4 | 8 of 720 (1%) |
| October 2026 | 3 | 122 of 591 (21%) |
Incidents, newest first
Notice May 27, 2026 Intermittent UI issue impacting navigation into Maia Foundation due to loading new frontend services (Designer, Obs Dash, Project Explorer), causing ChunkLoadError and “Something went wrong” messages. 6h 16m Hub, Designer, Designer, Designer
Started May 27, 2026, 01:26 PM UTC· resolved May 27, 2026, 07:43 PM UTC
- investigating May 27, 2026, 01:26 PM UTC
We are currently investigating this issue.
- identified May 27, 2026, 01:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 27, 2026, 07:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 07:43 PM UTC
This incident has been resolved.
Notice May 7, 2026 Temporary Issue with GitHub Integration in AU Region 2h 17m
Started May 07, 2026, 07:05 PM UTC· resolved May 07, 2026, 09:22 PM UTC
- investigating May 07, 2026, 07:05 PM UTC
We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time. What's affected: GitHub-backed repositories cannot be set up or linked Bitbucket integrations are also impacted Issue is specific to the AU region only What we're doing: Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made. What you can do: If you need immediate access to repository integrations, please consider using our other regional deployments temporarily. We apologise for the inconvenience and appreciate your patience as we resolve this issue. For questions or concerns, please contact our support team.
- identified May 07, 2026, 07:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 07, 2026, 09:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 09:22 PM UTC
This incident has been resolved.
Minor April 27, 2026 Pipeline Access Failure 52m Designer, Designer
Started Apr 27, 2026, 02:04 PM UTC· resolved Apr 27, 2026, 02:56 PM UTC
- investigating Apr 27, 2026, 02:04 PM UTC
We are currently investigating this issue.
- investigating Apr 27, 2026, 02:53 PM UTC
We are continuing to investigate this issue.
- resolved Apr 27, 2026, 02:56 PM UTC
This incident has been resolved.
Notice April 22, 2026 Intermittent issues with Sign-in to Maia Foundation –
Started Apr 22, 2026, 06:30 PM UTC· resolved Apr 22, 2026, 06:30 PM UTC
- resolved Apr 23, 2026, 09:43 AM UTC
Customers may have experienced intermittent issues signing in to the Maia Foundation. This was due to a wider issue with a third-party provider.
Major April 21, 2026 Pipeline: : Instability in Pipeline Execution Steps 29m Pipeline Execution, Pipeline Execution
Started Apr 21, 2026, 10:51 AM UTC· resolved Apr 21, 2026, 11:20 AM UTC
- investigating Apr 21, 2026, 10:51 AM UTC
We are currently investigating this issue
- investigating Apr 21, 2026, 10:52 AM UTC
We are continuing to investigate this issue.
- investigating Apr 21, 2026, 10:54 AM UTC
We are continuing to investigate this issue.
- investigating Apr 21, 2026, 10:55 AM UTC
We are continuing to investigate this issue.
- identified Apr 21, 2026, 11:04 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 21, 2026, 11:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 11:20 AM UTC
This incident has been resolved.
Major April 9, 2026 Git authentication issue with Azure 6m Designer, Designer
Started Apr 09, 2026, 08:56 AM UTC· resolved Apr 09, 2026, 09:02 AM UTC
- identified Apr 09, 2026, 08:56 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 09, 2026, 09:02 AM UTC
This incident has been resolved.
Minor April 2, 2026 Customers may be seeing an intermittent "unable to retrieve repositories" message while trying to access their Git repositories. 8m Designer, Designer
Started Apr 02, 2026, 04:45 PM UTC· resolved Apr 02, 2026, 04:53 PM UTC
- investigating Apr 02, 2026, 04:45 PM UTC
We are currently investigating this issue.
- resolved Apr 02, 2026, 04:53 PM UTC
This incident has been resolved.
Minor March 25, 2026 Issues with Facebook Query failing with HTTP [40002] [200] API access disrupted. 3h 20m
Started Mar 25, 2026, 02:27 PM UTC· resolved Mar 25, 2026, 05:47 PM UTC
- investigating Mar 25, 2026, 02:27 PM UTC
We are currently investigating this issue.
- resolved Mar 25, 2026, 05:47 PM UTC
This incident has been resolved.
Notice March 11, 2026 Issues Creating Custom OAuths 3h 4m
Started Mar 11, 2026, 06:08 PM UTC· resolved Mar 11, 2026, 09:13 PM UTC
- investigating Mar 11, 2026, 06:08 PM UTC
We are currently investigating this issue.
- identified Mar 11, 2026, 06:18 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 11, 2026, 09:13 PM UTC
This incident has been resolved.
Minor March 4, 2026 Designer: Timeouts in Component Parameters or Options Configuration 19h 30m Designer
Started Mar 04, 2026, 03:03 PM UTC· resolved Mar 05, 2026, 10:33 AM UTC
- investigating Mar 04, 2026, 03:03 PM UTC
We are currently investigating this incident
- monitoring Mar 04, 2026, 04:20 PM UTC
The initial issue has been mitigated. We are continuing to monitor and work towards full resolution
- resolved Mar 05, 2026, 10:33 AM UTC
This incident has been resolved.
Critical February 16, 2026 Ongoing platform instability impacting design and runtime of pipelines 45m Agent Manager, Agent Manager, Agents, Agents and 6 more
Started Feb 16, 2026, 04:27 PM UTC· resolved Feb 16, 2026, 05:12 PM UTC
- investigating Feb 16, 2026, 04:27 PM UTC
We're currently investigating an issue leading to instability in the platform, impacting both design and runtime in both regions
- investigating Feb 16, 2026, 04:46 PM UTC
We are continuing to investigate this issue.
- investigating Feb 16, 2026, 04:47 PM UTC
We are continuing to investigate this issue.
- resolved Feb 16, 2026, 05:12 PM UTC
This incident has been resolved.
Critical January 20, 2026 Agent gateway down 17m Agent Manager, Agent Manager
Started Jan 20, 2026, 11:37 AM UTC· resolved Jan 20, 2026, 11:55 AM UTC
- investigating Jan 20, 2026, 11:37 AM UTC
We are currently investigating an issue with Agent gateway causing validation and agent availability issues
- resolved Jan 20, 2026, 11:55 AM UTC
This incident has been resolved.
Minor January 19, 2026 Matillion Hosted Agent - intermittent unknown status 1d 3h Agents, Agents
Started Jan 19, 2026, 08:39 AM UTC· resolved Jan 20, 2026, 12:17 PM UTC
- investigating Jan 19, 2026, 08:39 AM UTC
We are currently investigating an issue where Matillion Hosted Agents are going into an unknown status, preventing pipeline execution.
- resolved Jan 20, 2026, 12:17 PM UTC
This incident has been resolved.
Minor December 18, 2025 Issues Spinning Up New Agents via Azure ARM Template 17h 45m Agent Manager, Agent Manager
Started Dec 18, 2025, 06:20 PM UTC· resolved Dec 19, 2025, 12:06 PM UTC
- investigating Dec 18, 2025, 06:20 PM UTC
We are currently investigating this issue.
- monitoring Dec 18, 2025, 10:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 19, 2025, 12:06 PM UTC
This incident has been resolved.
Major December 8, 2025 Scheduled Pipelines not triggering 1h 30m Scheduler, Scheduler
Started Dec 08, 2025, 07:10 PM UTC· resolved Dec 08, 2025, 08:41 PM UTC
- investigating Dec 08, 2025, 07:10 PM UTC
We are currently investigating this issue, it is impacting all Schedules
- resolved Dec 08, 2025, 08:41 PM UTC
This incident has been resolved.
Minor December 8, 2025 Intermittent issue with pipeline executions 1d Pipeline Execution, Pipeline Execution
Started Dec 08, 2025, 09:17 AM UTC· resolved Dec 09, 2025, 09:40 AM UTC
- investigating Dec 08, 2025, 09:17 AM UTC
Potential degradation of pipeline executions, impacting both schedule and manual runs. The situations is being actively investigated.
- identified Dec 08, 2025, 11:39 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 09, 2025, 09:40 AM UTC
This incident has been resolved.
Critical December 5, 2025 Authentication issues impacting login into Designer and Hub 1h 6m Hub
Started Dec 05, 2025, 11:24 AM UTC· resolved Dec 05, 2025, 12:31 PM UTC
- investigating Dec 05, 2025, 11:24 AM UTC
Matillion is currently investigating issues with logging into Designer and the Hub. Any scheduled pipeline will not be impacted during this incident.
- identified Dec 05, 2025, 11:59 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 05, 2025, 12:31 PM UTC
This incident has been resolved.
Minor December 3, 2025 Private link unavailability –
Started Dec 03, 2025, 11:30 AM UTC· resolved Dec 03, 2025, 11:30 AM UTC
- resolved Dec 03, 2025, 11:45 AM UTC
Customers with private links may have noticed unavailability briefly, issue has since been resolved.
Minor November 19, 2025 Workflow Pods are running out of database connections leading to longer pipeline execution runs 4h 7m Pipeline Execution
Started Nov 19, 2025, 03:49 PM UTC· resolved Nov 19, 2025, 07:57 PM UTC
- investigating Nov 19, 2025, 03:49 PM UTC
We are currently investigating this issue.
- resolved Nov 19, 2025, 07:57 PM UTC
This incident has been resolved.
Minor November 18, 2025 Third party system outage impacting Public API access only 1h 24m Designer, Designer
Started Nov 18, 2025, 01:47 PM UTC· resolved Nov 18, 2025, 03:11 PM UTC
- identified Nov 18, 2025, 01:47 PM UTC
A third party is experiencing an ongoing incident that is causing our public API to return intermittent 500 errors. This will not impact any scheduled or design-time activities happening within the user interface.
- resolved Nov 18, 2025, 03:11 PM UTC
The third party has resolved their ongoing incident. The public API is now functioning as intended.
Notice November 13, 2025 We’ve noticed unusually high traffic on certain endpoints, which could potentially cause pipeline failures. 3h 32m Pipeline Observability, Agents, Agents, Pipeline Execution and 1 more
Started Nov 13, 2025, 02:32 PM UTC· resolved Nov 13, 2025, 06:04 PM UTC
- investigating Nov 13, 2025, 02:32 PM UTC
We are currently investigating this issue.
- identified Nov 13, 2025, 03:18 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 13, 2025, 06:04 PM UTC
This incident has been resolved.
Major October 20, 2025 Login Issues with Matillion Hub 2h 17m Hub
Started Oct 20, 2025, 10:13 AM UTC· resolved Oct 20, 2025, 12:31 PM UTC
- monitoring Oct 20, 2025, 10:13 AM UTC
Starting from approximately 08:00 BST, some customers may experience errors or been unable to log in to the Matillion Hub. We are investigating this and partial service has been restored currently
- monitoring Oct 20, 2025, 11:01 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 11:15 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 12:03 PM UTC
We are continue to monitor for any further issues.
- resolved Oct 20, 2025, 12:31 PM UTC
This incident is now resolved
Notice October 15, 2025 Degrade Pipeline Execution in both US and EU 1h 55m Pipeline Execution, Pipeline Execution
Started Oct 15, 2025, 06:34 PM UTC· resolved Oct 15, 2025, 08:30 PM UTC
- investigating Oct 15, 2025, 06:34 PM UTC
We are investigating the issue.
- resolved Oct 15, 2025, 08:30 PM UTC
This incident has been resolved.
Minor October 15, 2025 Pipeline Failures Due to Variable Validation and Transformation Errors 15h 35m Pipeline Execution, Pipeline Execution
Started Oct 15, 2025, 12:13 AM UTC· resolved Oct 15, 2025, 03:48 PM UTC
- investigating Oct 15, 2025, 12:13 AM UTC
Customers may experience unexpected behavior with how variables are validated and processed.
- investigating Oct 15, 2025, 08:37 AM UTC
We are continuing to actively investigate this issue.
- investigating Oct 15, 2025, 12:10 PM UTC
We are continuing to actively investigate this issue.
- identified Oct 15, 2025, 03:19 PM UTC
The issue has been identified and a fix is in testing phase
- monitoring Oct 15, 2025, 03:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2025, 03:48 PM UTC
This incident has been resolved.
Minor October 13, 2025 Investigating Issues with Maia 5h 29m Designer
Started Oct 13, 2025, 08:03 AM UTC· resolved Oct 13, 2025, 01:32 PM UTC
- investigating Oct 13, 2025, 08:03 AM UTC
We are currently investigating reports of our AI service, Maia, being unavailable in the EU region. Users may experience errors, timeouts, or no response when attempting to use Maia features.
- monitoring Oct 13, 2025, 01:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2025, 01:32 PM UTC
This incident has been resolved.