Liberty Broadband Outage History

Liberty Broadband major outage View live status →

Pingoru has recorded 49 incidents for Liberty Broadband: 15 in the last 12 months and 2 in the last 90 days.

Source: libertybb.statuspage.io

49incidents recorded
15last 12 months
2last 90 days
2 daystypical duration

Incidents, newest first

Critical January 21, 2025 Liberty Broadband Internet Outages due to RMP outage 1d 18h PF-Tower-1, TV-Translator-1-120, PF-Tower-2, TVTower-1-30 and 8 more

Started Jan 21, 2025, 10:11 PM UTC· resolved Jan 23, 2025, 04:40 PM UTC

  1. investigating Jan 21, 2025, 10:11 PM UTC

    We are aware of an outage affecting several customers that connect to the following towers. TV tower PF tower

  2. monitoring Jan 22, 2025, 02:33 AM UTC

    We are pending the restoration of power to the site via repairs Rocky Mountain Power is doing in the Wolf Creek area. Current estimates put restoration at 11:30 PM.

  3. monitoring Jan 22, 2025, 02:15 PM UTC

    Towers are back online and the dishes have reconnected. If you are still experiencing no internet please give your router a reboot by unplugging it from power for 15-20 seconds and then plugging it back in. If after a reboot that still does not work please reach out to us.

  4. resolved Jan 23, 2025, 04:40 PM UTC

    The tower has stayed online and stable for 24hrs so we will be closing out this status page.

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Critical January 20, 2025 Liberty Broadband Falcon Tower Outage 1d Falcon-1, Falcon-2, Falcon-3, Falcon-4

Started Jan 20, 2025, 03:51 PM UTC· resolved Jan 21, 2025, 04:01 PM UTC

  1. investigating Jan 20, 2025, 03:51 PM UTC

    We are aware of an outage on our Falcon Tower, we do know it is a power issue on the inside. We are working to gain access to the inside.

  2. monitoring Jan 20, 2025, 06:12 PM UTC

    We were able to find the cause of the issue after a tech was on site, we now have the tower back online and all customer's dishes are connected. If you are not getting internet from your router, please give your router a reboot by unplugging it from power for up to 30 seconds and then plugging it back in. If after you have done that and your internet is not back up and working please reach out to us.

  3. resolved Jan 21, 2025, 04:01 PM UTC

    The tower has stayed online and stable for 24 hours so we will be closing out this status page.

Read the full incident report →

Critical December 26, 2024 Liberty Broadband Morgan Outages Only 13d 2h Undercity Tower, Thunderbluff Tower, Ironforge Tower, Brill Tower

Started Dec 26, 2024, 03:52 PM UTC· resolved Jan 08, 2025, 06:29 PM UTC

  1. investigating Dec 26, 2024, 03:52 PM UTC

    We are aware of an outage affecting a few of our towers in the Morgan area. We are working on getting the towers back up and online, we have a tech working on getting to the towers now.

  2. identified Dec 26, 2024, 10:41 PM UTC

    We have gotten 3 of the 4 towers back online and we are actively working on the 4th tower that went down about 40 mins ago

  3. monitoring Dec 26, 2024, 11:18 PM UTC

    We have implemented fixes on all 4 towers in Morgan and have them back online with all dishes reconnected. If your internet is not working you may need to reboot your main router by unplugging it from power for up to 60 seconds and then plugging it back in. If that doesn't correct it please let us know.

  4. resolved Jan 08, 2025, 06:29 PM UTC

    This incident has been resolved.

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Major November 27, 2024 Liberty Broadband Morgan Outages due to Weather 1d 7h Undercity Tower, Thunderbluff Tower, Ironforge Tower, Brill Tower and 1 more

Started Nov 27, 2024, 03:36 PM UTC· resolved Nov 28, 2024, 11:15 PM UTC

  1. identified Nov 27, 2024, 03:36 PM UTC

    We are aware of several outages in the Mtn. Green/Morgan areas. This is due to the heavy wet snow we got yesterday and through out the night. We have a tech dispatched to head to all the towers that are down to remove the wet snow from the equipment. Towers affected: Undercity Thunderbluff Ironforge Brill Repeaters affected: Goldshire

  2. identified Nov 27, 2024, 05:29 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 27, 2024, 07:28 PM UTC

    We have all towers online. We will monitor the towers for the next 24hrs and then we will close out this status page. If you still do not have internet please give your router a reboot by unplugging it from power for up to 60 seconds. If after you have given your router a reboot and your internet isn't back online please reach out to us.

  4. monitoring Nov 27, 2024, 08:08 PM UTC

    We are aware that Undercity is offline again. We are looking into the issue and how we can get it back online.

  5. monitoring Nov 28, 2024, 01:42 AM UTC

    We once again have all towers up and working. If you are experiencing an outage still or slow speeds please give your router a reboot by unplugging the power for up to 60 sec and then plugging it back in. If that does not correct the issue please reach out to us.

  6. resolved Nov 28, 2024, 11:15 PM UTC

    Everything has stayed online so we will be closing out this incident.

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Critical November 25, 2024 Snowbasin Tower Outage 23h 41m SnowBasin-1-90, SnowBasin-2-90, SnowBasin-3-90, BasinView-Omni

Started Nov 25, 2024, 11:58 PM UTC· resolved Nov 26, 2024, 11:39 PM UTC

  1. investigating Nov 25, 2024, 11:58 PM UTC

    We are aware of an outage that is affecting our customers on the Snowbasin Tower and Basin View omni. We have techs enroute to those towers with a generator as we believe this is due to a power outage.

  2. monitoring Nov 26, 2024, 12:16 AM UTC

    The tower has come back online by itself and is on main power. We are monitoring this tower closely for the next 24hrs If you are still not showing any internet connection please give your router a reboot by unplugging it from power for up to 60 seconds and then plugging it back in. If that does not restore your internet please reach out to us.

  3. resolved Nov 26, 2024, 11:39 PM UTC

    The power failure yesterday at Snowbasin Tower was due to a breaker getting tripped at the location of the tower. The tower has kept powered all day today so we will be closing this status page for this particular incident.

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Critical November 17, 2024 Morgan area outages 10d 1h Undercity Tower, Brill Tower

Started Nov 17, 2024, 05:56 PM UTC· resolved Nov 27, 2024, 07:28 PM UTC

  1. investigating Nov 17, 2024, 05:56 PM UTC

    We are investigating why two of our towers have gone down in the morgan area late last night. We had to wait for the sun to rise for the tech to get out there safely, upon arrival the tech found the lock to the gate to be frozen. He is now preparing to hike up to the tower if the sun hasn't thawed the lock enough to open. Once on site and we know more we will update the status page. These tower's only affect those in the Morgan areas. Tower affected: UnderCity Brill

  2. monitoring Nov 17, 2024, 09:10 PM UTC

    We have the towers back online and are monitoring them for the next 24hrs.

  3. investigating Nov 19, 2024, 03:33 PM UTC

    We are moving this status on the UnderCity and Brill towers back to investigating as the last 3 mornings the towers lose power around 5:30 am and come back on around 8 am before we are able to get a tech there. We will be working to identify the cause and get it corrected. Once we know more we will update the status page.

  4. identified Nov 19, 2024, 09:42 PM UTC

    We have identified the power issue the tower is having and we will be implementing the permanent fix tomorrow 11/20/24

  5. resolved Nov 27, 2024, 07:28 PM UTC

    This incident has been resolved.

Read the full incident report →