i-Ready Outage History
i-Ready is up right nowPingoru has recorded 5 incidents for i-Ready: 5 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 239 of 744 (32%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 4 of 744 (0%) |
| September 2026 | 3 | 14 of 720 (2%) |
| October 2026 | 0 | 0 of 568 (0%) |
Incidents, newest first
Major September 30, 2026 Teacher Toolbox Issue 3h 58m Teacher Toolbox, Stile (Stile — USA)
Started Sep 30, 2026, 11:58 AM UTC· resolved Sep 30, 2026, 03:57 PM UTC
- investigating Sep 30, 2026, 11:58 AM UTC
Educators may be experiencing issues accessing Teacher Toolbox . The i-Ready team is actively working on this problem and we appreciate your patience as we work towards a resolution.
- monitoring Sep 30, 2026, 01:33 PM UTC
Our team has confirmed that Teacher Toolbox functionality has been restored. We are actively monitoring the system to confirm the issue has been fully resolved and will provide further updates if necessary. Thank you for your patience.
Minor September 16, 2026 i-Ready Support Response Delays 7h 45m Stile (Stile — USA), i-Ready Support
Started Sep 16, 2026, 01:22 PM UTC· resolved Sep 16, 2026, 09:08 PM UTC
- investigating Sep 16, 2026, 01:22 PM UTC
Salesforce, which we use to manage support cases and phone calls, is currently experiencing a service disruption. As a result, you may see slower response times when contacting i-Ready Support, and calls will route to voicemail rather than reaching a live agent. Voicemails and emails still reach us, and we'll follow up as soon as we're able. i-Ready itself is not impacted. Students and educators can log in and work in the platform as usual. Salesforce is posting updates on their status page: https://status.salesforce.com We'll post updates here as we learn more. Thank you for your patience.
- monitoring Sep 16, 2026, 03:38 PM UTC
We're seeing service restored on our end, and phone and case support are back to normal for i-Ready Support. Salesforce has not yet issued an official all-clear, so we're continuing to monitor closely in case the disruption returns. i-Ready itself was not impacted throughout this incident. Students and educators can log in and work in the platform as usual. We'll provide a final update once Salesforce confirms full resolution. Thank you for your patience.
Minor May 11, 2026 i-Ready Batch Report Delay 9d 22h i-Ready - Reports, Stile (Stile — USA)
Started May 11, 2026, 05:29 PM UTC· resolved May 21, 2026, 04:22 PM UTC
- investigating May 11, 2026, 05:29 PM UTC
i-Ready Batch Reports are currently experiencing a high volume of requests. Batch reports are still processing correctly, but may take up to 30 minutes to generate. Once a report request is submitted, please do not resubmit the report, as it may create further delay.
- monitoring May 15, 2026, 06:59 PM UTC
The team has released a fix intended to reduce the time required to generate i-Ready Batch Reports. Early indications show that reports are processing with minimal delay. We will continue to monitor and provide updates here if that changes.
- investigating May 18, 2026, 06:20 PM UTC
The team is aware that i-Ready Batch Reports are still experiencing delays. We have taken additional actions to increase processing capacity, and expect this to reduce wait times. We will continue to monitor and provide updates here if that changes. Thank you for your continued patience.
- monitoring May 20, 2026, 06:40 PM UTC
i-Ready Batch Reports are currently running with minimal delay. We will continue to monitor and provide updates here if that changes.