Hetzner Outage History

Hetzner major outage · 3 active incidents · 1 long-running issue View live status →

Hetzner had 149 outages in the last 2 years totaling 288h 59m of downtime, averaging 6.1 incidents per month.

There were 149 Hetzner outages since April 9, 2025 totaling 288h 59m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.hetzner.com

Minor October 20, 2026

Maintenance emergency power system in FSN1-DC22

Detected by Pingoru
Oct 20, 2026, 08:00 AM UTC
Resolved
Oct 20, 2026, 10:48 AM UTC
Duration
2h 48m
Affected: FSN1 (FSN1-DC22)
Timeline · 1 update
  1. identified Oct 20, 2026, 09:05 AM UTC

    We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.

Read the full incident report →

Minor October 19, 2026

Hetzner Accounts routine maintenance work

Detected by Pingoru
Oct 19, 2026, 07:30 PM UTC
Resolved
Oct 19, 2026, 07:52 PM UTC
Duration
22m
Affected: Panels (Accounts)
Timeline · 1 update
  1. scheduled Oct 19, 2026, 09:07 AM UTC

    During this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console (https://console.hetzner.com) - Robot (https://robot.hetzner.com) - konsoleH (https://konsoleh.hetzner.com)

Read the full incident report →

Minor October 19, 2026

Robot routine maintenance work

Detected by Pingoru
Oct 19, 2026, 07:30 PM UTC
Resolved
Oct 19, 2026, 07:52 PM UTC
Duration
22m
Affected: Panels (Robot)
Timeline · 1 update
  1. scheduled Oct 19, 2026, 09:08 AM UTC

    During this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service (https://robot-ws.your-server.de) - Robot Mobile - Robot Email Interface - Management of Storage Boxes via the Hetzner Console and API (the availability of the Storage Boxes themselves is not affected)

Read the full incident report →

Minor October 18, 2026

Object Storage in location fsn1 degraded

Detected by Pingoru
Oct 18, 2026, 01:28 PM UTC
Resolved
Oct 19, 2026, 10:48 AM UTC
Duration
21h 20m
Affected: Cloud (Object Storage)
Timeline · 2 updates
  1. investigating Oct 18, 2026, 02:13 PM UTC

    Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

  2. monitoring Oct 18, 2026, 06:03 PM UTC

    Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

Read the full incident report →

Minor October 15, 2026

Urgent maintenance on Load Balancers in NBG1

Detected by Pingoru
Oct 15, 2026, 10:30 AM UTC
Resolved
Oct 16, 2026, 07:52 AM UTC
Duration
21h 22m
Affected: Cloud (Load Balancer)
Timeline · 1 update
  1. identified Oct 15, 2026, 10:41 AM UTC

    During the specified time period, urgent maintenance work will be performed on the load balancers in NBG1. Unfortunately, it was not possible to provide advance notice. The load balancers will be unavailable for a short time. A total of approximately 500 load balancers are affected.

Read the full incident report →

Minor October 15, 2026

Failure of database servers

Detected by Pingoru
Oct 15, 2026, 04:48 AM UTC
Resolved
Oct 15, 2026, 03:22 PM UTC
Duration
10h 34m
Timeline · 3 updates
  1. investigating Oct 15, 2026, 05:46 AM UTC

    We are observing an unusual rate of failures on our database servers. This leads to our own websites as well as our customers database and websites on Managed Servers and Webhosting being not available temporarily. We are working on a solution

  2. identified Oct 15, 2026, 05:51 AM UTC

    We are observing an unusual rate of failures on our database servers. This leads to our own websites as well as our customers database and websites on Managed Servers and Webhosting being not available temporarily. We are working on a solution

  3. monitoring Oct 15, 2026, 06:34 AM UTC

    We are observing an unusual rate of failures on our database servers. This leads to our own websites as well as our customers database and websites on Managed Servers and Webhosting being not available temporarily. We are working on a solution

Read the full incident report →

Minor October 15, 2026

Maintenance work on abuse system

Detected by Pingoru
Oct 15, 2026, 04:30 AM UTC
Resolved
Oct 15, 2026, 04:51 AM UTC
Duration
21m
Timeline · 2 updates
  1. scheduled Oct 12, 2026, 05:54 AM UTC

    In the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.

  2. identified Oct 15, 2026, 04:30 AM UTC

    In the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.

Read the full incident report →

Minor October 14, 2026

Fault report on Cloud API, Hetzner API and Hetzner Console

Detected by Pingoru
Oct 14, 2026, 12:58 PM UTC
Resolved
Oct 14, 2026, 02:27 PM UTC
Duration
1h 28m
Affected: Cloud
Timeline · 2 updates
  1. identified Oct 14, 2026, 01:01 PM UTC

    Due to a fault the Hetzner Console is currently not available.

  2. monitoring Oct 14, 2026, 02:02 PM UTC

    Due to an ongoing attack on our infrastructure the Cloud API (api.hetzner.cloud), Hetzner API (api.hetzner.com) and the Hetzner Console are currently partially unavailable.

Read the full incident report →

Minor October 14, 2026

Maintenance emergency power system in HEL1-DC2

Detected by Pingoru
Oct 14, 2026, 05:00 AM UTC
Resolved
Oct 14, 2026, 12:16 PM UTC
Duration
7h 16m
Affected: HEL1 (HEL1-DC2)
Timeline · 2 updates
  1. scheduled Oct 12, 2026, 05:16 AM UTC

    We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. identified Oct 14, 2026, 06:26 AM UTC

    We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.

Read the full incident report →

Major October 13, 2026

Cloud IPv6 routing problems

Detected by Pingoru
Oct 13, 2026, 11:00 AM UTC
Resolved
Oct 14, 2026, 08:40 AM UTC
Duration
21h 40m
Affected: Cloud (Cloud Server)
Timeline · 1 update
  1. identified Oct 13, 2026, 09:14 PM UTC

    We are currently experiencing a fault, which is preventing some cloud servers from being reached via IPv6. IPv4 traffic is unaffected. Our technicians are working hard on analysing the cause of the interruption in order to solve the issue. Please bear with us. We apologise for any inconvenience. Thank you for your understanding.

Read the full incident report →

Minor October 13, 2026

Load Balancers: maintenance work

Detected by Pingoru
Oct 13, 2026, 08:00 AM UTC
Resolved
Oct 13, 2026, 02:31 PM UTC
Duration
6h 31m
Affected: Cloud (Load Balancer)
Timeline · 2 updates
  1. scheduled Oct 08, 2026, 10:45 AM UTC

    We will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  2. identified Oct 13, 2026, 08:15 AM UTC

    We will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

Read the full incident report →

Minor October 13, 2026

Maintenance emergency power system in HEL1-DC1

Detected by Pingoru
Oct 13, 2026, 05:00 AM UTC
Resolved
Oct 13, 2026, 01:08 PM UTC
Duration
8h 8m
Affected: HEL1 (HEL1-DC1)
Timeline · 2 updates
  1. scheduled Oct 12, 2026, 05:14 AM UTC

    We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. identified Oct 13, 2026, 06:13 AM UTC

    We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.

Read the full incident report →

Minor October 11, 2026

Object Storage in location FSN in parts degraded

Detected by Pingoru
Oct 11, 2026, 09:12 PM UTC
Resolved
Oct 11, 2026, 10:08 PM UTC
Duration
56m
Affected: Cloud (Object Storage)
Timeline · 2 updates
  1. investigating Oct 11, 2026, 09:14 PM UTC

    The Object Storage service in location FSN is currently degraded for some customers. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.

  2. monitoring Oct 11, 2026, 09:46 PM UTC

    The Object Storage service in location FSN is currently degraded for some customers. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.

Read the full incident report →

Minor October 8, 2026

Fault report on recursive DNS servers at the locations HEL1, FSN1 and NBG1

Detected by Pingoru
Oct 08, 2026, 03:22 PM UTC
Resolved
Oct 09, 2026, 12:04 PM UTC
Duration
20h 42m
Timeline · 3 updates
  1. investigating Oct 08, 2026, 04:05 PM UTC

    We currently see a raised response time of our recursive DNS servers at the locations HEL1, FSN1 and NBG1. You can find more information about our recursive DNS servers at https://docs.hetzner.com/networking/dns/overview#rekursive-nameserver

  2. investigating Oct 08, 2026, 04:15 PM UTC

    We currently see a raised response time of our recursive DNS servers at the locations HEL1, FSN1 and NBG1. You can find more information about our recursive DNS servers at https://docs.hetzner.com/networking/dns/overview#rekursive-nameserver

  3. investigating Oct 08, 2026, 09:00 PM UTC

    We currently see a raised response time of our recursive DNS servers at the locations HEL1, FSN1 and NBG1. You can find more information about our recursive DNS servers at https://docs.hetzner.com/networking/dns/overview#rekursive-nameserver

Read the full incident report →

Major October 8, 2026

Increased Error Rate for Server Creation from One Click Apps

Detected by Pingoru
Oct 08, 2026, 03:15 PM UTC
Resolved
Oct 09, 2026, 06:31 AM UTC
Duration
15h 16m
Affected: Cloud (Cloud Server)
Timeline · 1 update
  1. investigating Oct 08, 2026, 06:18 PM UTC

    We've noticed an increased error rate when creating Cloud Servers from One Click Apps. Created servers remain stuck in the creation process or the creation ends in an error.

Read the full incident report →

Minor October 6, 2026

Maintenance work on Object Storage

Detected by Pingoru
Oct 06, 2026, 12:00 PM UTC
Resolved
Oct 06, 2026, 02:39 PM UTC
Duration
2h 39m
Affected: Cloud (Object Storage)
Timeline · 2 updates
  1. scheduled Oct 02, 2026, 02:56 PM UTC

    We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.

  2. identified Oct 06, 2026, 12:01 PM UTC

    We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.

Read the full incident report →

Minor October 6, 2026

Maintenance work on api.hetzner.com

Detected by Pingoru
Oct 06, 2026, 08:00 AM UTC
Resolved
Oct 06, 2026, 08:32 AM UTC
Duration
32m
Affected: Hetzner API
Timeline · 3 updates
  1. scheduled Sep 29, 2026, 01:08 PM UTC

    We will be performing maintenance work on the infrastructure hosting api.hetzner.com. During this maintenance work, some requests to api.hetzner.com might be unsuccessful. Furthermore, some overviews in the Hetzner Console might be slow to load or not load at all.

  2. scheduled Sep 29, 2026, 01:25 PM UTC

    We will be performing maintenance work on the infrastructure hosting api.hetzner.com. During this maintenance work, some requests to api.hetzner.com might not be answered successfully. Furthermore, some overviews in the Hetzner Console might be slow to load or not load at all.

  3. identified Oct 06, 2026, 08:00 AM UTC

    We will be performing maintenance work on the infrastructure hosting api.hetzner.com. During this maintenance work, some requests to api.hetzner.com might not be answered successfully. Furthermore, some overviews in the Hetzner Console might be slow to load or not load at all.

Read the full incident report →

Minor October 2, 2026

Load Balancers: Primary IP limits after Load Balancer transition

Detected by Pingoru
Oct 02, 2026, 09:43 AM UTC
Resolved
Oct 06, 2026, 08:02 AM UTC
Duration
3d 22h
Affected: Cloud (Load Balancer)
Timeline · 3 updates
  1. identified Oct 02, 2026, 01:18 PM UTC

    During the Load Balancer IP conversion from the 5. of October, these will be converted to primary IPs. Should you exceed your primary IP limit as a result, it will be adjusted by us. You don't need to do anything. If you need a certain number of IPs, for example, for server autoscaling, please request an increase in your limits.

  2. identified Oct 02, 2026, 01:38 PM UTC

    During the Load Balancer IP conversion starting at the 5. of October, these will be converted to primary IPs. Should you exceed your primary IP limit as a result, it will be adjusted by us. You don't need to do anything. If you need a certain number of IPs, for example, for server autoscaling, please request an increase in your limits.

  3. identified Oct 02, 2026, 04:24 PM UTC

    To make the load balancer product more flexible in the future, we will convert the load balancer IP addresses to primary IPs. These will then be displayed separately from the load balancer in the Hetzner console and will also appear separately on the invoice.

Read the full incident report →

Major October 1, 2026

Cloud Leaf fault nbg1-cloud1-leaf26

Detected by Pingoru
Oct 01, 2026, 11:57 AM UTC
Resolved
Oct 01, 2026, 12:36 PM UTC
Duration
38m
Affected: Cloud
Timeline · 1 update
  1. identified Oct 01, 2026, 11:57 AM UTC

    We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf26. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

Read the full incident report →

Minor October 1, 2026

Load Balancers: private network outage for dedicated servers

Detected by Pingoru
Oct 01, 2026, 09:00 AM UTC
Resolved
Oct 01, 2026, 12:48 PM UTC
Duration
3h 48m
Affected: Cloud (Load Balancer)
Timeline · 2 updates
  1. identified Oct 01, 2026, 09:42 AM UTC

    The Load Balancers are unable to reach dedicated server targets via the vSwitch connection due to the ongoing incident: https://status.hetzner.com/incident/288baeb9-5cb2-4e68-9074-b878dcd0d793.

  2. monitoring Oct 01, 2026, 11:53 AM UTC

    The Load Balancers are unable to reach dedicated server targets via the vSwitch connection due to the ongoing incident: https://status.hetzner.com/incident/288baeb9-5cb2-4e68-9074-b878dcd0d793.

Read the full incident report →

Minor October 1, 2026

vSwitch issues

Detected by Pingoru
Oct 01, 2026, 08:00 AM UTC
Resolved
Oct 02, 2026, 07:56 AM UTC
Duration
23h 56m
Affected: Network (vSwitch)
Timeline · 2 updates
  1. investigating Oct 01, 2026, 08:55 AM UTC

    We're currently seeing issues with the vSwitch. This can cause packet loss, higher latency or dropped connections between servers on a vSwitch. Our technicians are already working on it.

  2. investigating Oct 01, 2026, 11:24 AM UTC

    We're currently seeing issues with the vSwitch. This can cause packet loss, higher latency or dropped connections between servers on a vSwitch. Our technicians are already working on it.

Read the full incident report →

Minor October 1, 2026

Maintenance emergency power system in FSN1-DC4

Detected by Pingoru
Oct 01, 2026, 06:00 AM UTC
Resolved
Oct 01, 2026, 02:21 PM UTC
Duration
8h 21m
Affected: FSN1 (FSN1-DC4)
Timeline · 2 updates
  1. scheduled Sep 30, 2026, 04:35 AM UTC

    We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. identified Oct 01, 2026, 06:41 AM UTC

    We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.

Read the full incident report →

Minor October 1, 2026

Maintenance emergency power system in FSN1-DC7

Detected by Pingoru
Oct 01, 2026, 06:00 AM UTC
Resolved
Oct 01, 2026, 02:21 PM UTC
Duration
8h 21m
Affected: FSN1 (FSN1-DC7)
Timeline · 2 updates
  1. scheduled Sep 30, 2026, 04:34 AM UTC

    We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. identified Oct 01, 2026, 06:41 AM UTC

    We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.

Read the full incident report →

Minor September 30, 2026

Maintenance at nic.at

Detected by Pingoru
Sep 30, 2026, 04:00 PM UTC
Resolved
Sep 30, 2026, 09:55 PM UTC
Duration
5h 55m
Affected: Panels (Robot)
Timeline · 2 updates
  1. scheduled Sep 30, 2026, 09:33 AM UTC

    The .at registry (nic.at) will do routine maintenance work during the mentioned period. So you will not be able to order .at domains during that time.

  2. identified Sep 30, 2026, 04:02 PM UTC

    The .at registry (nic.at) will do routine maintenance work during the mentioned period. So you will not be able to order .at domains during that time.

Read the full incident report →