Gophr Outage History
Gophr is up right nowPingoru has recorded 9 incidents for Gophr: 2 in the last 12 months and 1 in the last 90 days.
Incidents, newest first
Major October 21, 2026 API Outage 12h
Started Oct 21, 2026, 02:50 AM UTC· resolved Oct 21, 2026, 02:50 PM UTC
- resolved Oct 21, 2026, 03:12 PM UTC
Our API, webapps and mobile app were temporarily unavailable for approximately 6 minutes between 3:52pm and 3:58pm. The issue is now resolved and all systems are operational.
Notice November 20, 2025 Partial Outage / Increase in Request Timeouts –
Started Nov 20, 2025, 09:30 AM UTC· resolved Nov 20, 2025, 09:30 AM UTC
- resolved Nov 20, 2025, 04:29 PM UTC
This morning we experienced a partial outage that caused some requests to time out. A recent deployment introduced an unexpected increase in system load, which affected the performance of our commercial API’s. Our team identified the issue quickly, rolled back the change, and restored normal operation within 30 minutes. To prevent this happening again, we’re strengthening our pre-deployment checks (specifically those that test the scalability of changes), improving automated performance testing, and tightening our deployment review process. We’re also enhancing our monitoring to detect similar issues even earlier. Everything is now stable, and we’re continuing to review the incident to ensure reliability remains high.
Minor June 12, 2025 Platform slowness caused by issues with Google Cloud Platform (GCP) 30m Gophr API, Booking Engine, Gophr Courier App, Google Cloud Platform Google App Engine
Started Jun 12, 2025, 06:48 PM UTC· resolved Jun 12, 2025, 07:19 PM UTC
- investigating Jun 12, 2025, 06:48 PM UTC
We've noticed an unusual slowness of our services caused by the issues with Google Cloud Platform (GCP). We're monitoring the issue and will update you once we know the time it will take to restore the original service speed.
- investigating Jun 12, 2025, 06:59 PM UTC
We are continuing to investigate this issue.
- resolved Jun 12, 2025, 07:19 PM UTC
Google Cloud Platform has fixed the issues that were impacting the Gophr platform. Services are now running as expected. Apologies for the inconvenience caused.
Minor March 19, 2025 Intermittent Job Booking Interruption –
Started Mar 19, 2025, 07:00 AM UTC· resolved Mar 19, 2025, 07:00 AM UTC
- resolved Mar 19, 2025, 03:03 PM UTC
We have experienced 3 short interruptions to the Gophr job booking service between the hours of 6am and 3PM. During this time some of our customers were unable to book jobs but they could still retrieve details of existing jobs. Then issues have been found and are now resolved.