Gong Outage History
Gong is up right nowPingoru has recorded 76 incidents for Gong: 76 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 31 of 720 (4%) |
| May 2026 | 5 | 23 of 744 (3%) |
| June 2026 | 8 | 90 of 720 (12%) |
| July 2026 | 6 | 61 of 744 (8%) |
| August 2026 | 1 | 3 of 744 (0%) |
| September 2026 | 7 | 38 of 720 (5%) |
| October 2026 | 4 | 26 of 592 (4%) |
Incidents, newest first
Minor January 27, 2026 AI service disruption 1d 2h Web App
Started Jan 27, 2026, 05:11 PM UTC· resolved Jan 28, 2026, 07:54 PM UTC
- investigating Jan 27, 2026, 05:11 PM UTC
Users may be experiencing disruptions to Theme Spotter feature due to a service outage at Gemini. Our teams are working alongside the Google team to investigate and address the issue.
- investigating Jan 27, 2026, 05:41 PM UTC
Our team continues to investigate the issue. Please check back for updates.
- investigating Jan 27, 2026, 06:50 PM UTC
Users may be experiencing disruptions to AI services due to a service outage at Gemini. The following Gong components are affected: AskMeAnything; Smart Trackers; Theme Spotter. We are coordinating closely with Google, who are actively investigating the issue.
- identified Jan 27, 2026, 08:13 PM UTC
Service reliability has improved, and initial signs suggest a reduction in errors for the AI components. Our team is working to ensure all services are fully restored.
- identified Jan 27, 2026, 09:37 PM UTC
A fix was implemented, and Theme Spotter is partially restored. This issue is related to an ongoing Google Vertex AI service disruption. Our team is working to ensure service is fully restored. Please check back for updates.
- monitoring Jan 28, 2026, 08:45 AM UTC
Theme Spotter is currently partially restored. Our investigation indicates that the issue is caused by an ongoing service disruption on the Google AI Platform, which is impacting stability. While the service is functioning at the moment, behavior may remain intermittent until Google fully resolves the underlying issue. We are actively monitoring the situation and will provide updates as more information becomes available.
- resolved Jan 28, 2026, 07:54 PM UTC
The issue has been resolved. There was no reported impacts to data captured by the platform.
Minor January 20, 2026 AI Services Disruption 4h 24m
Started Jan 20, 2026, 10:50 PM UTC· resolved Jan 21, 2026, 03:15 AM UTC
No vendor updates were posted for this incident.
Critical January 20, 2026 Third party issue 1h 21m
Started Jan 20, 2026, 04:44 PM UTC· resolved Jan 20, 2026, 06:05 PM UTC
No vendor updates were posted for this incident.
Minor January 14, 2026 Gong service disruption 45m
Started Jan 14, 2026, 10:23 AM UTC· resolved Jan 14, 2026, 11:08 AM UTC
No vendor updates were posted for this incident.
Minor December 17, 2025 Data Synchronization Delays 2h 7m
Started Dec 17, 2025, 06:28 PM UTC· resolved Dec 17, 2025, 08:35 PM UTC
No vendor updates were posted for this incident.
Minor December 15, 2025 We are currently experiencing issues with Gong new calls for EU customers only 19m
Started Dec 15, 2025, 06:33 PM UTC· resolved Dec 15, 2025, 06:53 PM UTC
No vendor updates were posted for this incident.
Minor December 10, 2025 CRM update times slow for Salesforce 2h 38m
Started Dec 10, 2025, 12:05 PM UTC· resolved Dec 10, 2025, 02:44 PM UTC
No vendor updates were posted for this incident.
Minor December 5, 2025 Gong was affected by a service disruption at Cloudflare 1h 45m
Started Dec 05, 2025, 09:26 AM UTC· resolved Dec 05, 2025, 11:11 AM UTC
No vendor updates were posted for this incident.