GitHub incident

Disruption with billing information updates

Minor Resolved View vendor source →

GitHub experienced a minor incident on September 24, 2026, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 04:51 PM UTC
Resolved
Sep 24, 2026, 08:41 PM UTC
Duration
3h 49m
Detected by Pingoru
Sep 24, 2026, 04:51 PM UTC

Update timeline

  1. investigating Sep 24, 2026, 04:51 PM UTC

    We are investigating reports of impacted performance for some GitHub services.

  2. investigating Sep 24, 2026, 04:51 PM UTC

    We are investigating failures on billing information updates. Customers may be unable to create or update their billing information in the meantime.

  3. investigating Sep 24, 2026, 05:40 PM UTC

    We have identified the problem and are actively working on mitigation.

  4. investigating Sep 24, 2026, 06:22 PM UTC

    We are continuing to work on mitigation. We will post another update in approximately one hour.

  5. investigating Sep 24, 2026, 08:10 PM UTC

    We have applied the mitigation and are seeing signs of recovery. We are continuing to monitor the system closely.

  6. monitoring Sep 24, 2026, 08:24 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  7. resolved Sep 24, 2026, 08:41 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.